Technical Customer Support jobs in Arizona

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HEAD OF TECHNICAL CUSTOMER SUPPORT

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

CompanyTypeform
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 3 weeks ago See detail

Head of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Technical Customer Support Representative

Restream

Remote

$44.7K - $56.6K a year

Provide prompt, accurate, and personalized assistance to Restream users through live chat, email, and social media Resolve customer issues by developing expertise in relevant product areas and utilizing your basic programming know...

Technical Customer Support Specialist I

Growthzone

Remote

$41.5K - $52.6K a year

You are confident and know our suite of GrowthZone products. You consistently meet your quota of tickets completed. You maintain a high satisfaction rating from customers on all resolved tickets. You have a working knowledge of SQ...

Customer Support - Firmware Specialist New

Luxor Technology

Remote - Oregon, United States

Provide technical guidance and troubleshooting assistance to customers, ensuring their needs are met in a prompt and professional manner. Develop and maintain detailed documentation related to firmware installation, feature sets,...

Customer Success Associate, Technical Support (French bilingual)

Fortive

Remote

Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...

Technical Support / Customer Service Representative

Webhelp

United States

$27.6K - $34.9K a year

Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broa...

Customer Support/Technical Support

Hexagon Us Federal

Hawaii, United States

Must have at least 2 years' experience in providing customer focused service with knowledge of Windows operating systems. . Exceptional ability to provide technical support and resolve queries; in-depth knowledge of computer hard...

Technical Account Manager, Customer Support

Icertis

Remote

$115,000 - $170,000 a year

Directly addressing and prioritizing support items with the customer and the internal teams within Icertis to help drive faster resolution and improve customer experience. Understanding the Icertis platform as well as configuratio...

Technical Support - Customer Service

Macrofab

Remote

$45.8K - $58.1K a year

Engage customers via phone and email to resolve customer issues which will include providing onboarding and product training for the MacroFab platform. Quickly and thoroughly solve problems for customers when an order, transaction...

Customer Technical Support Manager

Peraton

United States

$104,000 - $166,000 a year

Manage, lead, and mentor a technical team of employees and subcontractors in support of USPS CISO operations. This requires experience in leading complex customer support operations as well as a technology background and understan...

Technical Support Representative - Houston, United States - Affinitiv

Affinitiv

United States

Provide 1st level support for clients, troubleshoot and resolve issues with company software. Receive inbound phone calls and accurately log all call conversations in Zendesk in a timely manner. Work closely with Tier 2 technician...

Travel Customer Support Representative (Hybrid)

Cruise Planners

Coral Springs, FL

Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...

Team Leader (m/f/d), Technical Support NCE Operational System Team

Vestas

Delaware, United States

Remote Team Leadership, effectively represents and supervises a remote team of 8-12 employees Act as the deputy for the Manager of the Technical Operational System Team when required Role model ensuring team delivers on objective...

Technical Support Manager

Imerys S.a.

United States

Facilitate business growth through technical training of customers, contractors and specifies. Act as a technical ambassador, representing the company externally as an expert by participating in university networks, standardizatio...

Technical Support Analyst I

Servpro Industries, Llc

United States

Excellent health benefits plan, which includes medical, vision and dental options. 401(k) with company match. Company profit sharing plan. Generous paid time-off and paid holidays. Paid parental leave. Company-paid mental health b...

Technical Support Engineer

Sciencelogic

United States

Designing and developing QA documentation (Test Cases/Test scenarios) from business and functional requirements.. Writing test cases for checking the populated data correctly into fact and dimension tables.. Performing regular sys...

Technical Support Engineer - Developer Support

Consensys

United States

Respond to technical customer requests in accordance with our SLAs and own them until resolution.. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common i...

Sales support for technical products - Westside, United States - Apex Solutions

Apex Solutions

United States

A motivated sales team and open working atmosphere for good collaboration. Opportunities for further education to expand your technical knowledge and pursue professional interests. Flexible working hours including flextime, mobile...

Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

Administrative and Technical Support Specialist

Amentum

Mississippi, United States

The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance and assistance. Preferred: Intermediate to high proficiency in Microsoft applications, partic...

Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

Customer Support Advocate

Brightwheel

United States

Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...

Customer Support Specialist

Elevenlabs

Remote

Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...

Field Technical Support/ PC Deployment

Bcforward

Michigan, United States

This is a PC Refresh project:. Prepare AP built PCs for deployment. Office PC Deployment. Handout office PCs at central location(s). Receive old PCs for further disposition. Manufacturing PCs. Deliver new PC. Replace old PC with n...

Technical Support Engineer

Menlo Security

United States

They include Vista Equity Partners (Vista), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.Qualifications: 2 to 4 years of experience in customer support in enterprise cloud/network security, or IT admins...

Technical Support Engineer

Monarch Money

United States

Develop a deep understanding of the Monarch app.. Help the Customer Success team when users have technical issues related to using the product or their financial data.. If necessary, provide direct support to users on technical/pr...

Associate Technical Support Engineer

Spot Ai

United States

Providing world-class customer service for an innovative Video Intelligence company. Identifying, prioritizing, diagnosing, and solving technical problems for customers across the stack: network, appliance, and application layers....

Customer Support Agent (HCF)

Clipboard Health

Remote

Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...

Fiscal and Technical Support Consultant - IFD/FMM

Inter-American Development Bank

United States

Provide technical inputs and participate in the technical review processes of the knowledge products prepared within the framework of the Work Plan of the Regional Platform of Ministers of Treasury, Economy, and Finance of Latin A...

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...