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Service Desk Analyst jobs in Prince Georges, MD

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TIER 1 SERVICE DESK ANALYST (CUSTOMER EXPERIENCE REPRESENTATIVE)

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

CompanyJcs Solutions Llc
AddressSpringfield, VA
CategoryInformation Technology
Date Posted 3 weeks ago See detail

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

3 weeks ago seen See more...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

4 weeks ago seen See more...

Service Desk Analyst 2

Intuit

Washington, DC

...

4 weeks ago seen See more...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

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Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

4 weeks ago seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

2 weeks ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

2 weeks ago seen See more...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

3 weeks ago seen See more...

IT Service Desk Specialist II-Hybrid

University Of Maryland Medical System

Columbia, MD

Under general supervision of the Manager, IT Service Management and Customer Service, provide IT technical and UMMS specific service and support in a high volume and complex hospital shared services Service Desk. Interacts with st...

3 weeks ago seen See more...

IT Service Desk Specialist III-Hybrid

University Of Maryland Medical System

Columbia, MD

Under limited supervision, provide customer service support, interacting with staff in a professional manner while providing excellent customer service as the highest priority responding to and resolving or escalating requests. Pr...

3 weeks ago seen See more...

Police Employment Services Manager, (Senior Administrative Analyst), Police Admin Command

Howard County, Md

Ellicott City, MD

We are committed to workplace excellence in every area of County government. We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged! We offer competitive compensat...

2 weeks ago seen See more...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

2 months ago seen See more...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

4 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

4 weeks ago seen See more...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

4 weeks ago seen See more...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

2 months ago seen See more...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

2 months ago seen See more...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

2 months ago seen See more...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

2 months ago seen See more...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

2 months ago seen See more...

Linux Service Desk Administrator

Bae Systems

Annapolis Junction, MD

Conduct routine system maintenance checks. Perform hardware and software installations. Assist in troubleshooting software (including applications), hardware technical issues (including peripherals) utilizing ServiceNow ticketing...

4 weeks ago seen See more...

Help Desk Analyst 2

Sehmi Enterprise Inc

Rockville, MD

$41K - $51.9K a year

Answer Help Desk phones and email inquiries and provide Tier 2 Support to internal users on a variety of issues. Respond to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors req...

a month ago seen See more...

Service Desk Overnight

Planet Fitness

Germantown, MD

$17.50 an hour

Positive and professional environment where our brand promise is Judgement Free Zone Growth Opportunities: over 90% of our management team started as an entry level team member. Competitive pay 401K Retirement Fund (Annual discr...

2 months ago seen See more...

IT Help Desk Analyst I

Servicesource Inc.

Oakton, VA

$35.2K - $44.6K a year

Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing workstations; and resolve software and hardware problems. Perform system administration duties to include setup of user accounts; c...

a month ago seen See more...

Service Desk Representative - 1st Shift

Kadiak, Llc

Vienna, VA

$54.2K - $68.6K a year

Providing answers to general IT-related questions. Managing the customers ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruption...

2 months ago seen See more...

IT Sr. Services Analyst - Process Improvement (Remote)

Constellation Energy

Annapolis, MD

$111,600 - $124,000 a year

Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business partners. Lead IT activities required to manage service level agreements. Assist others in plannin...

2 months ago seen See more...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

a month ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

a month ago seen See more...

IT Analyst, Mobility Services

Ifc Systems Corporation

Washington, DC

$71.3K - $90.2K a year

ITSMP (Mobility and Productivity Solutions) responsible for the IT Mobility and Services Centers as well as strategy, engineering, and support of iOS, Android, ChromeOS, and EMM platforms. ITSWP (Workplace Technology Solutions) re...

a month ago seen See more...

Service Now Business Systems Analyst

Kaizen Dynamics

Washington, DC

$90 - $100 an hour

5+ years of professional experience supporting the configuration and development of ServiceNow. 8+ years of business analysis experience. 8+ years of IT Service Management experience. Supervisory experience working with a diverse...

a month ago seen See more...

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What should I search to find Service Desk Analyst jobs in Prince Georges County, MD?

People who searched for Service Desk Analyst jobs in Prince Georges County, MD also searched for Engineer / Analyst, Assistant Service Manager, Wfh Customer Service, Shop Customer Service, Customer Service Laborer, Cashier / Customer Service, Customer Service Shift, Customer Service Advisor, Customer Service Work, Customer Service Supervisor, Service Coordinator, Financial Business Analyst, Help Desk Specialist, Senior Program Analyst, Food Service Workers, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Prince Georges County, MD

Manager, Management, Director Of Sales, Engineer / Analyst, Associate, Technology Product Manager, Operator, Operations Assistant Manager, Assistant Project Manager, Systems Engineer, Cloud System Engineer, Customer Service, Systems Safety Engineer, Data Systems Engineer, Simulation Systems Engineer,

What companies are hiring for Service Desk Analyst jobs in Maryland?

The top companies hiring now for Service Desk Analyst jobs are University of Maryland,

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