Service Desk Analyst jobs in Ashburn, VA

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SERVICE DESK ANALYST - MID (HYBRID)

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

CompanyCaci
AddressMaryland, United States
CategoryInformation Technology
Job typeFull-time
Date Posted a month ago See detail

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

Service Desk Analyst

It Authorities Inc.

Remote

$19 - $23 an hour

Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...

Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

Service Desk Analyst

Tenisitech

Remote

$18 - $22 an hour

Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment. Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment....

Service Desk Analyst (Ashburn, VA)

Tyto Athene

Ashburn, VA

Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries, and or phone calls for customers seeking help. Logs all...

Service Desk Analyst - Level 1

Wynne System

Remote

$40,000 - $50,000 a year

Business to business support of Wynne Systems products Ticket and workload management using our online ticketing tool Resolution of data issues Creation of knowledge base articles Replication of bugs within the Wynne System produc...

Service Desk Analyst

A2Z Sync

Colorado, United States

$45,000 - $60,000 a year

Responding to client support queries over the phone and via chat and support PMs Provide technical assistance and support for incoming queries. Ensure all customer inquiries are handled in an accurate and timely fashion. Maintain...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

STAFF SERVICES ANALYST

Department Of State Hospitals

California, United States

$3,640 - $5,916 a month

STAFF SERVICES ANALYST Job Application Package Checklist. Duty Statement The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. Cur...

Deal Desk Analyst

Sambasafety

Colorado, United States

$70,000 - $75,000 a year

Responsible for providing timely proposals, quotes and contracts in line with terms of customer and/or partner agreements. Expected to become a Super User/Subject Matter Expert for quoting customers using CPQ systems Comfort with...

Financial Services Analyst 2

University Of California Los Angeles

California, United States

Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. (Required) Communication Experience explaining te...

IT Service Desk Associate - Arlington, United States - Fisher Investments

Fisher Investments

United States

Provide support to computer and telecom incidents, desktop (hardware/software), third-party software/hardware applications, and home office configurations. Resolve complex PC and network problems. Advocate for the end-user and thi...

Analyst, Middle Office Trade Processing, Hedge Fund Services

Northern Trust

Chicago, IL

Unspecified

Analyzes and understands all security and cash position differences related to reconciliations. Coordinates break resolution process between client, operations teams and custodian banks. Works closely with implementation team to e...

Help Desk Analyst

Geras Home Care

Remote

$27.17 - $27.60 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday....

Service Desk Agent I

V2X

Remote - United States

100% phone support (inbound and outbound) . Provide first level support (phone and email) assisting users by providing superior quality support and service information to users. . Actively resolve and/or escalate incidents and ser...

Associate Benefits Support Services Analyst

Trinet

Remote

$49,200 - $88,600 a year

Assists employees with benefits inquiries in the areas of work-site-employee health benefits, client benefits, flexible compensation services, retirement services, COBRA services, and other related areas. Communicates and resolves...

Front Desk Service Rep - Specialties - Oakbrook Terrace

Loyola University Health System

Illinois, United States

$31.3K - $39.7K a year

Education: An Associate's degree, alternatively, equivalent training acquired through work experience or education may be accepted. Training in general administration, business, healthcare, or a related field is preferred. We ser...

Transparency Analyst / Specialist Shared Services

Abbott Laboratories

Illinois, United States

$48,000 - $96,000 a year

Career development with an international company where you can grow the career you dream of. Free medical coverage for employees* via the Health Investment Plan (HIP) PPO. An excellent retirement savings plan with high employer co...

Deal Desk Analyst II

Payscale

United States

Creating and updating complex Quotes in Salesforce CPQ according to the Revenue and Customer Success Approval Matrix. Processing requests via email and Salesforce queues to update language, formatting and/or Order details on an Or...

Sr Analyst, Partnership Services

Northern Trust

Chicago, IL

Unspecified

Responsible for Client and Investor inquires where meeting their service level requirements are a must. Review, draft and send emails and client correspondence within the required time frames. Process a wide range of dealing trans...

Service Desk Supervisor

Saic Motor

STERLING, VA

Manage Service Desk Agents and Dispatch processes in support of all CBP and Border Patrol sites.. Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch Chiefs, and...

Service Desk Agent

Saic Motor

Remote - Texas, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

Technician I, Service Desk - Richmond, United States - Estes Express Lines

Estes Express Lines

United States

Provide quality technical assistance, support and education for incoming queries and issues related to computer systems, software, hardware and technical business processes. Quickly and correctly troubleshoot and resolve common is...

French Bilingual Service Analyst Associate

Nesco Resource

Cranberry Township, PA

$22.50 •

At this time, we do not have a date that analysts will be asked to work full time in the office.Position DescriptionIndividuals in this job position perform work at the intermediate level within this job family.The IT Service Anal...

Service Desk Technician Ii - Washington, United States - Gridiron IT

Gridiron It

Washington, United States

Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....

Service Desk Associate - Columbia, United States - FEI Systems

Fei Systems

United States

Build rapport and elicit problem details from nontechnical or technical customers. Provide timely, efficient and pleasant follow up to user questions or issues. Communicate customer priorities regarding incidents and problems to s...

Support Desk Intern - ADM Investor Services - Chicago, IL

Archer Daniels Midland

Chicago, IL

Set up and administer online access to our web applications. Communicate and guide clients with an active transition project. Create reference guides for Support Desk items to be utilized internally and externally. Assist in g...

Help Desk Analyst in Centennial, CO at SNI Technology

Sni Companies

Colorado, United States

SNI is seeking an IT Technician with a valued client in West Denver. * The IT Technician will handle the assistance of the installation of network hardware in conjunction with the system administration. Your actual pay will be det...

Energy Services Business Analyst

Audi Of America

Reston, VA

Responsible for the implementation and management of the data monetization strategy including ecosystem readiness and achievement of business targets. Work with AoA and Audi AG to build the business case for approval of selected E...

Behavior Analyst (BCBA) - Adult Services

Eden Autism Services

New Jersey, United States

Assist in creation of learning environments that are supportive of participant needs, using evidence-based practices for intervention purposes. Knowledgeable and fluent with individual intervention plans. Provide compassionate car...