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Service Desk Analyst jobs in Arlington, VA

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SERVICE DESK ANALYST (SDA)

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

CompanyGtsc-Talent Solutions
AddressArlington, VA
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

4 weeks ago seen See more...

Service Desk Analyst 2

Intuit

Washington, DC

...

4 weeks ago seen See more...

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

4 weeks ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

4 weeks ago seen See more...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

4 days ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

2 weeks ago seen See more...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

a month ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

a month ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

2 months ago seen See more...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

4 weeks ago seen See more...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

4 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

4 weeks ago seen See more...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

a month ago seen See more...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

2 months ago seen See more...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

2 months ago seen See more...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

2 months ago seen See more...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

2 months ago seen See more...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

2 months ago seen See more...

IT Analyst, Mobility Services

Ifc Systems Corporation

Washington, DC

$71.3K - $90.2K a year

ITSMP (Mobility and Productivity Solutions) responsible for the IT Mobility and Services Centers as well as strategy, engineering, and support of iOS, Android, ChromeOS, and EMM platforms. ITSWP (Workplace Technology Solutions) re...

a month ago seen See more...

Service Now Business Systems Analyst

Kaizen Dynamics

Washington, DC

$90 - $100 an hour

5+ years of professional experience supporting the configuration and development of ServiceNow. 8+ years of business analysis experience. 8+ years of IT Service Management experience. Supervisory experience working with a diverse...

a month ago seen See more...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

2 months ago seen See more...

Business Services Intern - Policy Analyst State Examination System

Csbs

Washington, DC

Undergraduate or graduate education with a focus in business, public policy, accounting, economics, political science, or a related field. A general interest in banking, or financial services is preferred. Effective communicator,...

2 months ago seen See more...

Service Desk Representative - 1st Shift

Kadiak, Llc

Vienna, VA

$54.2K - $68.6K a year

Providing answers to general IT-related questions. Managing the customers ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruption...

2 months ago seen See more...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

a month ago seen See more...

Costing and Pricing Analyst, Account Services (Hybrid/Remote)

Sourceamerica

Vienna, VA

$78.6K - $99.5K a year

Develop, analyze and coordinate Costing and Pricing data in support of SourceAmerica Account Managers, NPAs, and in support of the government agencies. Review pricing with cost estimators, market data, and other pricing indicators...

2 months ago seen See more...

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