Customer Success Engineer (Kubernetes/OpenShift) - Vice President

Position Overview

Job Title Customer Success Engineer (Kubernetes/OpenShift)

Corporate Title Vice President

Location Jacksonville, FL

Overview

We are looking for a highly experienced engineer to join our Customer Success Team, a white-glove service for internal application teams, and a trusted advisor for RedHat OpenShift deployments. As the Customer Success Engineer, you will have a strong background in Linux containers, RedHat OpenShift, and software development or automation with a background in customer facing roles and strong communication skills is also highly desired since this is a customer facing role.

Most of all, we are looking for a someone that shares our passion for helping application teams build automated software deployments in a containerized environment. Our team is built with individuals from a diverse background of experience. So, if you believe your background isn’t a perfect fit, but have a strong interest in the role, we encourage you to apply anyway.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You’ll Do

• Work with application team members of all experience levels to deploy applications

• Develop, test, and deploy pipelines automating container builds

• Communicate the challenges of application teams to engineering and operations

• Create and update documents detailing processes, best practices, and deployment examples

• Lead Genius Bars and Tech Talk meetings with hundreds of application developers

• Facilitate discussions with business leaders from different business units

How You’ll Lead

• Bring challenges faced by customers to the engineering team

• Discuss ongoing issues with operations

• Disseminate information to application teams and the broader organization

Skills You’ll Need

• Coding or scripting like: Java, C++, JavaScript, Bash, Python

• Linux containers in a Kubernetes environment

• Public speaking, written and verbal communications

• Experience in troubleshooting automation of Linux container pipelines

Skills That Will Help You Excel

• Cloud knowledge, particularly Google Cloud Platform

• Automation platforms like Jenkins, TeamCity, GitOps, Ansible, Terraform

• RedHat OpenShift, RHEL

• Experience working with Application Programming Interface driven automation

• Building strong relationships

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $100,000 to $145,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.

Deutsche Bank Values & Diversity

We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Click here to find out more about our diversity and inclusion efforts.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Learn more about your life at DB through the eyes of our current employees: https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email HR.Direct@DB.com .

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Click these links to view the following notices: EEO is the Law poster and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision

#LI-HYBRID

#LI-REMOTE

#LI-ONSITE

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: "EEO is the Law poster" and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision .