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QUALITY ASSURANCE COORDINATOR - CONTACT CENTER

Responsible for reviewing agent work (i.e. Calls and/or written communication and documentation) to determine that service quality standards are being met.. Responsible for identifying and reporting on metrics and quality of the C...

CompanyLove's
AddressOklahoma City, OK
CategoryInformation Technology
Date Posted 2 months ago See detail

Quality Assurance Coordinator - Contact Center

Love's

Oklahoma City, OK

Responsible for reviewing agent work (i.e. Calls and/or written communication and documentation) to determine that service quality standards are being met.. Responsible for identifying and reporting on metrics and quality of the C...

2 months ago seen See more...

Contact Center Specialist or Officer

Marion & Polk Schools Credit Union

Salem, OR

$21 - $29 an hour

In a call center environment, provide service to personal or business members by providing counseling or performing maintenance on the following types of accounts or services: savings, checking, certificate and loan accounts, onli...

2 months ago seen See more...

Contact Center Rep Associate-Remote Eligibile

Uchealth

Fort Collins, CO

$19.10 - $24.83 an hour

High School diploma or GED. Preferred: Bachelor's degree. Full medical, dental and vision coverage Retirement plans to include 403(b) matching Paid time off. Start your employment at UCHealth with PTO in your bank Employer-paid li...

2 months ago seen See more...

Contact Center Specialist Remote

Marine Credit Union

Racine, WI

$38.6K - $48.9K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

2 months ago seen See more...

Contact Center Assistant I (Part-time, 40hrs/biweekly)

Wellspan Health Services

York, PA

Answer high volume of incoming calls to a centralized phone queue and occasional outgoing calls with exceptional customer service skills in a timely manner. Actively listen to identify defined urgent symptoms and direct appropriat...

2 months ago seen See more...

Resolution Specialist, Contact Center, Health and Wellness (Remote)

Walmart

Phoenix, AZ

One - Two years of customer service experience in a fast-paced customer service environment You can be empathetic You have good communication skills (able to speak and write well English) Basic knowledge in the medical field or ha...

2 months ago seen See more...

Part-Time Contact Center Advisor

Michigan Credit Union League

Warren, MI

$30.6K - $38.7K a year

Organization: Community Choice CUDate Posted: March 5, 2024Region: Southeast MichiganLocation of Position: Warren, MIPosition Level: Entry This role's main responsibility is to ensure member satisfaction and resolution of member n...

2 months ago seen See more...

Member Contact Specialist I

Advia Credit Union

Elkhorn, WI

From $18.83 an hour

A willingness to learn and desire to be coached. Strong communication skills. Ability to ask questions for clarification. Patience. Customer service experience is strongly preferred, but we can teach this too! A team centered ment...

2 months ago seen See more...

Contact Center Specialist Remote

Marine Credit Union

Janesville, WI

$38.6K - $48.9K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

2 months ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Janesville, WI

$33.1K - $42K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

2 months ago seen See more...

Business Analyst- Contact Center

Walden University

Chicago, IL

$19.91 - $36.09 an hour

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

2 months ago seen See more...

Sales Engineer - UCaaS & Contact Center (Remote)Texas

Sangoma

Remote

$92.6K - $117K a year

You will have multiple teams across the organization to help you achieve success, including, but not limited to, Professional Services, Product Management, Support, Team Mentoring and Coaching, and professional development opportu...

2 months ago seen See more...

Director Contact Center AI Workflow Development

Work From Home

Nashville, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

2 months ago seen See more...

Director of Product Marketing: Contact Center as a Service

8X8, Inc.

Remote

$8 an hour

Develop and execute comprehensive product messaging to establish 8x8 as a leader in the CCaaS market. Create differentiated value propositions and messaging that resonate with target buyers and address their pain points and needs...

2 months ago seen See more...

Sleep Contact Center, CSR

Medical Service Company

Remote

$16.70 an hour

Competitive Pay. Advancement Opportunities. Medical, Dental & Vision Insurance. HSA Account w/Company Contribution. Pet Insurance. Company provided Life and AD&D insurance. Short-Term and Long-Term Disability. Tuition Reimbursemen...

2 months ago seen See more...

Director Contact Center AI Workflow Development

East Houston Regional Medical Center

Houston, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

2 months ago seen See more...

Contact Center-Test Scheduling-Work From Home

Mercy

Missouri, United States

$32K - $40.5K a year

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with...

2 months ago seen See more...

Contact Center Officer

Valley Strong Credit Union

Stockton, CA

$20.36 - $30.54 an hour

Everyone Counts - We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust and respect. Innovate Boldly We dream big, challenge the status...

2 months ago seen See more...

Contact Center Representative

Webster Five

Auburn, MA

$35.1K - $44.5K a year

Responds to routine customer inquiries regarding products, services, and general information. Clarifies and resolves basic issues and implements solutions; researches and escalates as appropriate. Explores customers needs and rec...

2 months ago seen See more...

Contact Center Agent (Bilingual) Remote

Spark Dental Management

Nashville, TN

$17 an hour

Assist callers with scheduling appointments, appointment confirmations, record requests etc. Secure and input accurate demographic and financial information from patients. Accurately enter data in system. Minimum of one (1) years...

2 months ago seen See more...

Bilingual Resolution Specialist, Contact Center

Walmart

Bentonville, AR

Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest...

2 months ago seen See more...

Team Manager, Contact Center

Walmart

Bentonville, AR

Ability to mentor Team Leaders and drive results o n their team Conduct team meetings and 1:1's with Team Leaders Manage a remote workforce Monitor team metrics and assist Team Leaders with coaching as necessary to optimize team m...

2 months ago seen See more...

Contact Center Trainer (Credit Lending)

Digital Risk, Llc.

Texas, United States

Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. The candidates must possess a strong sense of urgency wi...

2 months ago seen See more...

Full-Time Contact Center Advisor (hybrid)

Community Choice Credit Union

Warren, MI

$19 - $21 an hour

401(k). Dental insurance. Health insurance. Paid time off. Tuition reimbursement. Vision insurance. Monday to Friday. Will you now, or in the future require Community Choice Credit Union to commence (sponsor) an immigration case i...

2 months ago seen See more...

Scheduling Manager Contact Center Hybrid

Neighborhood Outreach Access To Health

Phoenix, AZ

$44,800 - $83,200 a year

Bachelor's Degree or 4 years' work-related experience.. 2 years in a leadership position in a Contact Center with focus in customer service.. 2 years in a leadership position in a Contact Center supporting a health center.. Manage...

2 months ago seen See more...

Contact Center Agent I

Osf Healthcare

Peoria, IL

$18.43 - $21.69 an hour

Collaborates with physician offices and clinical departments to coordinate services, prepare patients for their visit, and maintain all support processes.Qualifications:REQUIRED QUALIFICATIONS:Education: High School Diploma or GED...

2 months ago seen See more...

Contact Center Representative

Heaton Eye Associates

Tyler, TX

$30.9K - $39.1K a year

Extraordinary Customer Service and Team Member Relations REQUIRED! Medical experience is a plus, but not required Multiline phone system experience preferred NextGen or other similar medical office software Ability to address pa...

2 months ago seen See more...

Marketing, Sales, and Service Group - Contact Center

General Motors

Warren, MI

$121,300 a year

This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Oshawa, Warren, or Milford], you are expected to report to that location three times a week, at minimum. Customer-First Mindset : le...

2 months ago seen See more...

Contact Center Representative

Lion's Share Federal Credit Union

Salisbury, NC

$17 - $18 an hour

Employee-centric culture where employees truly feel valued! Collaborative team of professionals who support each other. Paid Time Off (PTO). Paid Holidays. Birthday Day Off. Medical, Dental and Vision plans. Health Savings Account...

2 months ago seen See more...

Contact Center Representative

Vantage Credit Union

Saint Charles, MO

$18 an hour

Responsible for answering incoming calls while maintaining excellent member service. Responsible for verifying the members identity, determining the needs of the member and, resolves members concern without transferring the member...

2 months ago seen See more...

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What are the top cities open Member Contact Center jobs?

There are open Member Contact Center jobs in several cities including San Antonio, Fairmont, Montgomery, Proctor, Meridian, Anchorage, Wilmington, Richland, Federal Way, Kent, Huntington Beach, Gulfport, Warren, Pasadena, Costa Mesa,

What companies are hiring for Member Contact Center jobs?

The top companies hiring now for Member Contact Center jobs are AAA Club Alliance, First Financial Credit Union - 2.7, First Heritage Federal Credit Union, Gesa Credit Union, Guardian Credit Union, Idaho Central Credit Union, Nuvision Federal Credit Union, Qualstar Credit Union,

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