Member Contact Center jobs in California

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VP - CONTACT CENTER MEMBER SERVICES - CHATSWORTH

Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...

CompanyPremier America Credit Union
AddressLos Angeles, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted yesterday See detail

VP - Contact Center Member Services - Chatsworth

Premier America Credit Union

Los Angeles, CA

Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...

Assistant Contact Center Manager - 1.0 FTE Days (08-HR)

Stanford Health Care

Newark, CA

Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to established policies and procedures. Assists in the recruitment and selection process for new Contact Center staff, including con...

Contact Center Agent - Remote/Office

Brent Johnson Design

Fresno, CA

High school diploma or equivalent. Excellent verbal and written communication skills. Proven customer service experience. Strong problem-solving skills. Ability to multitask and prioritize effectively. Proficient computer skills,...

Contact Center Representative (Hybrid Remote)

Monterra Credit Union

Redwood City, CA

$20 - $22 an hour

Would you like the flexibility to work remotely?. Do you possess a broad knowledge of financial products and services? Would you like to work at a collaborative organization that thrives on providing outstanding member service bot...

Contact Center (Must Reside in CA)

Golden 1 Credit Union

Sacramento, CA

$20.00 - $21.50 an hour

Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/o...

Product Manager, UI/UX, Accessible Contact Center Applications

Five9

San Ramon, CA

$77,800 - $145,500 a year

Provide guidance and expertise on accessibility (ADA, WCAG, 508), government requirements. Working knowledge with various screen readers and accessibility testing. Organize and work with vendors for VPAT documentation, and develop...

Client Contact Center Personal Banker

Fremont Bank

Livermore, CA

$29.27 - $38.84 an hour

Up to $5000 Tuition Reimbursement for continued education. 10 Paid Bank Holidays. Paid Vacation. Paid Sick Time. An ESOP (Employee Stock Ownership Plan). 401K Plan with an employer match. Achieve a high level of success by underst...

Medicare Advantage - Contact Center Supervisor

Ucla Health

Los Angeles, CA

$55,300 - $111,500 a year

DescriptionQualificationsWere seeking a self-motivated, detail-driven, service-oriented leader with: * High school diploma or equivalent - college degree preferred * Five or more years of experience working in a Healthcare contac...

Contact Center Support Lead

Pyramid Consulting

Long Beach, CA

Urgent Requirement: Contact Center Support LeadLocation: Long Beach CA (Remote till covid)Duration: Long term contract: 5+ years of experience in Contact Center Technology (Cisco Preferred) Knowledge of Cisco Unified Communic...

Contact Center Representative-OB2

Dental Implants Gps - Remote

Dana Point, CA

$22 - $24 an hour

Fully Remote Position Schedule: Monday - Saturday 7:30am - 3:30pm. Two Saturdays per month. Hourly wage: $22 - $24 per hour plus bonus. Managing a book of business Inbound, and outbound calls Exemplifying an emotionally intelligen...

Contact Center Specialist

Apla Health

Los Angeles, CA

$25.00 - $26.92 an hour

Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns. Assist patients with understanding the limitations of certain services and assist them in finding a solution to th...

Contact Center Representative (Bilingual)

Valley First Credit Union

Fresno, CA

Answer incoming calls, properly verify caller according to Credit Union policies anddetermine the callers needs in an effort to resolve their request in an efficient manner whileachieving key performance indicators. Identify produ...

Contact Center Officer

Valley Strong Credit Union

Stockton, CA

$20.36 - $30.54 an hour

Everyone Counts - We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust and respect. Innovate Boldly We dream big, challenge the status...

Call Center Manager (Member Experience Manager)

Skyone Federal Credit Union

Hawthorne, CA

Lead and manage a team of Call Center representatives and an online chat team, including hiring, training, coaching, and performance management. Develop and implement strategies to optimize Call Center performance, including setti...

Member Services Call Center 24-00323

Alura Workforce Solutions

Rancho Cucamonga, CA

A minimum of twelve (12) months experience as a Member Services Representative required. May substitute with two (2) years of experience in a medical setting. Two (2) years of HMO or Manage Care customer service experience analyzi...

Student Assistant - Contact Intake Center (Hybrid)

University Enterprises, Inc.

Sacramento, CA

Strong knowledge of spreadsheet applications. Excellent analytical skills. Excellent writing skills. Excellent communication skills. Develop familiarity with the Knox-Keene Health Care Service Plan Act and other applicable laws. I...

Supervisor, Customer Solution Center Member Relations Navigator

L.a. Care Health Plan

Los Angeles, CA

Paid Time Off (PTO). Tuition Reimbursement. Retirement Plans. Medical, Dental and Vision. Wellness Program. Volunteer Time Off (VTO)....

Member Advocate, Gilroy Center

Digital Nest

Gilroy, CA

Answering Member questions. Meet and greet Members (by name) and visitors in a positive and professional manner as a representative of the Digital NEST, creating a welcoming and safe environment. Promote and invite Members to part...

Distribution Center Team Member - Full TIme

Walmart

Durham, CA

Provides clerical/administrative support through generating and maintaining forms, reports, and logs via computerized management software; performing weekly inventory; tracking financial transactions; communicating with suppliers...

Member Care Center, Coach (Call Center)

Credit Union Of Southern California

Anaheim, CA

$37.21 - $55.00 an hour

Based upon business needs, this position will require flexibility to work a varied work schedule, including weekends, during regular business hours.. High School Diploma or equivalent. 7+ years experience in Member/customer servi...