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CONTACT CENTER MANAGER - TECHNICAL SUPPORT

Train and motivate employees; manage the planning, assigning, and directing work; rewarding and disciplining employees, and effective conflict resolution. Ensure staffing levels meet needs. Lead and manage the team to ensure succe...

CompanyHotwire Communications Ltd
AddressFort Lauderdale, FL
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Contact Center Manager - Technical Support

Hotwire Communications Ltd

Fort Lauderdale, FL

Train and motivate employees; manage the planning, assigning, and directing work; rewarding and disciplining employees, and effective conflict resolution. Ensure staffing levels meet needs. Lead and manage the team to ensure succe...

4 weeks ago seen See more...

Contact Center Specialist I

American 1 Credit Union

Marshall, MI

$18.71 an hour

Location: Contact Center in Marshall, Michigan Position: Full Time Hourly wage: $18.71 Benefits: Health, Dental, Vision, 401(k) All offers of employment are contingent upon background screens. Engaged Communication: Ensure that en...

4 weeks ago seen See more...

Contact Center Representative

Integrity Marketing Group

Addison, TX

$33.7K - $42.7K a year

Take customer calls and provide accurate, satisfactory answers to their queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Call clients and customers to inform t...

4 weeks ago seen See more...

Contact Center (Must Reside in CA)

Golden 1 Credit Union

Sacramento, CA

$20.00 - $21.50 an hour

Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/o...

4 weeks ago seen See more...

National Assistance Contact Center Representative - New Orleans

General Dynamics Corporation

New Orleans, LA

Impact the lives of others, by providing support to help individuals and families. Follow call guides to gather, enter and verify information to provide necessary assistance to aid in recovery. Adhere to established customer servi...

4 weeks ago seen See more...

Contact Center QC Specialist

Greenfield Savings Bank

Greenfield, MA

Daily maintenance verification by auditing forms completed by the Contact Center Agents. Completing the fraud verification process by directly contacting customers. Assist with processing wire transfers for our business customers....

a month ago seen See more...

Contact Center Trainer- Remote

Vivio Health

Remote - Oregon, United States

Lead the development and execution of comprehensive training programs for team members, ensuring alignment with organizational goals and standards.. Deliver engaging and interactive training sessions virtually, to onboard new emp...

a month ago seen See more...

Representative Contact Center

Pacific Dental Services

Henderson, NV

Answer inbound calls to assist new and existing patients with scheduling, canceling and rescheduling appointments for dental examinations and/or dental treatment. Demonstrate excellent telephone skills while making outbound teleph...

a month ago seen See more...

Contact Center Representative

Jackson Hewitt

Kernersville, NC

Inbound/Outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that c...

a month ago seen See more...

Contact Center Rep Associate

Uchealth Colorado Career

Fort Collins, CO

High School diploma or GED. Preferred: Bachelor's degree.. Full medical, dental and vision coverage. Retirement plans to include 403(b) matching. Paid time off. Start your employment at UCHealth with PTO in your bank. Employer-pa...

a month ago seen See more...

Contact Center Representative (Call Center)

Fedex Employee Credit Association

Memphis, TN

Serve our members.. .Provide assistance with membership eligibility requirements, account inquiries and requests, servicing for credit debit cards, loan payments, and other member needs. Identify cross sell opportunities for new...

a month ago seen See more...

Contact Center Representative II (US) Bilingual Spanish

Td Bank

Jacksonville, FL

Displays positive, professional tone, exhibit empathy when required and provides a Legendary Customer Experience. Takes ownership of Customer concerns and resolve Customer issues at first point of contact. Ensures necessary due di...

a month ago seen See more...

Contact Center Representative

Jackson Hewitt - 3164

Fayetteville, NC

Inbound/Outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that c...

a month ago seen See more...

Contact Center Representative

Jackson Hewitt

Fayetteville, NC

Inbound/Outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that c...

a month ago seen See more...

Contact Center Representative- Level 1

Apple Bank

New York, NY

Provide excellent customer service to external and internal customers to meet their financial needs. Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures. Comply with al...

a month ago seen See more...

Contact Center Intake Coordinator - Remote

Gentiva

Mooresville, NC

$36.1K - $45.8K a year

High school diploma or equivalent with customer service experience required. LPN/LV certification or Bachelors degree in business, social work, psychology or nursing or equivalent business experience preferred. Must have excellen...

a month ago seen See more...

Client Service Representative - Retirement and Benefits Contact Center

Bank Of America

Chandler, AZ

$43.1K - $54.6K a year

Navigates through multiple applications, systems, tools, and resources to clearly articulate complete and accurate information on client inquiries around retail, retirement, and brokerage account information Handles escalated and...

a month ago seen See more...

Contact Center Representative- 100% Remote

Tivly

Oklahoma City, OK

$13.50 an hour

Handle a large volume of inbound and outbound calls related to small business owners inquiring about commercial insurance needs. Follow communication scripts and use knowledge of products and services to go off-script when necessa...

a month ago seen See more...

Contact Center Officer

Uniwyo Federal Credit Union

Laramie, WY

Knowledge of applicable credit union rules, ordinances, codes, regulations, administrative orders, case law and other governing rules and regulations. Knowledge of the Credit Unions policies and procedures. Knowledge of the princ...

a month ago seen See more...

Product Manager, UI/UX, Accessible Contact Center Applications

Five9

San Ramon, CA

$77,800 - $145,500 a year

Provide guidance and expertise on accessibility (ADA, WCAG, 508), government requirements. Working knowledge with various screen readers and accessibility testing. Organize and work with vendors for VPAT documentation, and develop...

a month ago seen See more...

Client Contact Center Personal Banker

Fremont Bank

Livermore, CA

$29.27 - $38.84 an hour

Up to $5000 Tuition Reimbursement for continued education. 10 Paid Bank Holidays. Paid Vacation. Paid Sick Time. An ESOP (Employee Stock Ownership Plan). 401K Plan with an employer match. Achieve a high level of success by underst...

a month ago seen See more...

Assistant Manager, Contact Center

Axs

Dallas, TX

Directs the Contact Center's day-to-day activities. Manages day to day operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within established timelines and...

a month ago seen See more...

Contact Center Representative I

Florida State College At Jacksonville

Jacksonville, FL

$32,416 a year

This position may be required to work some evenings and weekends.CHARACTERISTIC DUTIES AND RESPONSIBILITIESIdentifies caller needs, clarifies information, researches issues, and provides resolution to inbound and outbound calls. U...

a month ago seen See more...

Greeter and Contact Center Specialist

Homemakers Furniture

Urbandale, IA

Medical, dental, and vision insurance. Pre-tax health and dependent care accounts. Company-paid life insurance. 401(k) with company match. Profit sharing. Short-term disability. Employee assistance program. Employee discounts (inc...

a month ago seen See more...

Medical Contact Center Sales

One Health Direct

Tallahassee, FL

$50,000 - $66,000 a year

Exceptional new hire and ongoing training programs. One call qualified closing, with average 15-Minute talk times. No pulling credit cards, no payment transactions required. We promote from within and have testimonies to pro...

a month ago seen See more...

Full Time DCCA PVL Contact Center Agent - Work From Home

Koan Risk Solutions, Inc.

Honolulu, HI

$17 an hour

Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.The Contact Center Agent maintains, records, and stores...

a month ago seen See more...

Contact Center Operations and Safety Analyst

General Motors

Warren, MI

This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center- 700 Buildingthree times per week, at minimum . This Job is not eligible for relocation benefits . Establ...

a month ago seen See more...

Bilingual Customer Service Representative - Spanish-English – Contact Center

Ttec

Texas, United States

Up to $17.92 per hour

Answer incoming communications from customers. Be the face and smile of the operations. Conduct research to provide answers for customers to resolve their issues. 6 months or more of Customer Services experience. High school diplo...

a month ago seen See more...

Contact Center Specialist - Bengali Bilingual (Remote)

Kinship Health

Chicago, IL

$45,000 - $50,000 a year

401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Are you able to type 45 WPM? What is your desired salary? High school or equivalent (Preferred). call center: 1...

a month ago seen See more...

Coordinator - Contact Center Administration (Chicago or Houston)

United Airlines

Chicago, IL

Performs a wide broad range of administrative support functions to assist managers and supervisors. Tackles the lead role to ensure clerical activities associated with the administrative functions are maintained at the highest sta...

a month ago seen See more...

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What are the top cities open Member Contact Center jobs?

There are open Member Contact Center jobs in several cities including San Antonio, Fairmont, Montgomery, Proctor, Meridian, Anchorage, Wilmington, Richland, Federal Way, Kent, Huntington Beach, Gulfport, Warren, Pasadena, Costa Mesa,

What companies are hiring for Member Contact Center jobs?

The top companies hiring now for Member Contact Center jobs are AAA Club Alliance, First Financial Credit Union - 2.7, First Heritage Federal Credit Union, Gesa Credit Union, Guardian Credit Union, Idaho Central Credit Union, Nuvision Federal Credit Union, Qualstar Credit Union,

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