Member Contact Center jobs

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CONTACT CENTER AGENT - FULL TIME & PART TIME

Handles a high volume of inbound and outbound calls Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking...

CompanyTampa Bay Federal Credit Union.
AddressTampa, FL
CategoryInformation Technology
Salary$33.1K - $41.9K a year
Job typePart-time | Full-time
Date Posted 2 months ago See detail

Contact Center Agent - Full Time & Part Time

Tampa Bay Federal Credit Union.

Tampa, FL

$33.1K - $41.9K a year

Handles a high volume of inbound and outbound calls Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking...

Contact Center Representative (Basic)

Ascend Federal Credit Union

Tullahoma, TN

You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our members that their questions are your number one priority. Helping to provide resolution to a member's request is an essential par...

Contact Center Supervisor

Creditserve

Austin, TX

From $22 an hour

Establish working relationships with direct reports to solicit their views on the working environment, potential changes affecting their work, and continuous improvement opportunities. Perform side-by-side coaching activities by l...

Customer Service Representative (Hybrid Role in Contact Center)

Tx Assoc Of School Boa

Austin, TX

$45.4K - $57.4K a year

Serve as the primary point of contact for members and external parties for inbound requests, and deliver memorable and positive experiences by responding to inquiries courteously and professionally, providing efficient and accurat...

Contact Center Customer Service Representative

Njm Insurance Group

New Jersey, United States

$48,642.10 - $60,000.00 a year

A starting salary of $48,642 to $60,000 annually (based on experience and credentials). Company paid training and professional state licensure. Potential annual bonus incentive worth up to 7.5% of your first years base salary. Hy...

Member Contact Specialist

Altra Federal Credit Union

Onalaska, WI

$17 an hour

Providing prompt member information, assistance, and correspondence in response to telephone inquiries. This includes, but is not limited to, follow up via email, fax, live chat, and mail. Engaging and coordinating the assistance...

Contact Center Account Specialist - Remote!

Citadel Federal Credit Union

Exton, PA

$41.2K - $52.1K a year

Respond to all inbound phone and/or multimedia inquiries while meeting established metrics and upholding the Contact Center service level agreements. Utilize the provided matrix to properly authenticate each caller prior to releas...

Patient Services Coordinator - Contact Center

Orthocarolina

Charlotte, NC

$38.8K - $49.1K a year

Appointment scheduling and answering incoming calls from healthcare providers and patients. Ensures that all calls are handled in a timely, courteous manner and that patient appointing is in keeping with all OrthoCarolina and clin...

Assistant Manager of Contact Center Operations (Care)

Freedomcare

New York, NY

$65,000 - $80,000 a year

Here For You (An attitude of service, empathy, and availability). Own It (Drive and ownership). Do the Right Thing (High integrity). Be Positive (Great attitude and a can-do positive approach to challenges). Drive the performance...

Contact Center Representative (50% hybrid in person/remote work schedule)

Ufcu

Austin, TX

$32.9K - $41.6K a year

Provide an excellent Member experience by:. Completing requests including but not limited to account inquiries, fund transfers, debit and credit card inquiries and transactions, and assisting with fraud cases are required. Asking...

Contact Center Specialist

Baylor Scott & White Health

Dallas, TX

Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction a...

Specialist, Contact Center Services

T. Rowe Price

Owings Mills, MD

$43,500 - $74,000 a year

Independently assists clients by responding to phone, electronic correspondence, and other inquiries regarding company products, services, and procedures. Responds to client questions on product features and provides technical ass...

Contact Center Manager (Remote)

The Standard

Portland, OR

$62,000 - $99,500 a year

Oversee and guide day-to-day operations of a team of call center representatives handling complex and high stakes customer inquiries and issues. Ensure client and corporate service, quality, financial, metric and performance goals...

Contact Center Specialist

Upmc

Pittsburgh, PA

$16.94 - $25.87 an hour

Answer multi-line telephone system, with a clear focus on patient satisfaction and first call resolution while scheduling appointments according to the department protocols ensuring the appropriate exam, physician, and timeslot ar...

Contact Center Representative

Veridian Credit Union

Cedar Falls, IA

Provide quality interactions with inbound and outbound member calls that create an excellent service experience to promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member trans...

Part-Time Contact Center Specialist Remote

Marine Credit Union

La Crosse, WI

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Eau Claire, WI

$33.1K - $42K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

Contact Center Representative

Hackensack Meridian Health

Hackensack, NJ

$38.4K - $48.7K a year

Answer incoming calls, emails and chats to accurately schedule, re-schedule, or cancel appointments according to guidelines and established protocols. Perform new patient pre-registration. Positively verifies/updates patient ident...

Contact Center Agent - Rangemaster

Guns.com

Burnsville, MN

$19 - $23 an hour

Handle inbound and outbound calls to assess and resolve inquiries related to Guns.com products, services, and processes. Effectively communicate with customers via email and other channels. Facilitate order management, fulfillment...

Relationship Advisor - Full Time (Contact Center)

Addition Financial

Lake Mary, FL

$35.4K - $44.9K a year

Adhere to the policies and procedures of Addition Financial, the Contact Center, and their individual team Do their best work at all times giving their full attention and best effort in all areas of their performance Be at work on...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Davenport, IA

$32.2K - $40.7K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

Marketing, Sales, and Service Group - Contact Center

General Motors

Saginaw, MI

$53.3K - $67.5K a year

This role is categorized as hybrid. This means the successful candidate is expected to report to Saginaw MCO GPS three times per week, at minimum High school diploma with 10+ years of automotive technician experience -OR- equivale...

Contact Center Representative

Diversified Members Credit Union

Detroit, MI

$18 - $19 an hour

401(k). 401(k) matching. Dental insurance. Disability insurance. Health insurance. Life insurance. Paid time off. Tuition reimbursement. Vision insurance. 8 hour shift. Day shift. Monday to Friday. Overtime. Weekends as needed. Hi...

Contact Center Representative

Iqventures

Carrollton, TX

$31.6K - $40K a year

High School Diploma. 0-3 years experience in a call center environment. Sales-experience and a passion for customer service. Excellent written and verbal communication skills. Ability to work in a fast-paced and reward, results-d...

KYC Contact Center Proficiency Coach I

Bank Of America

Addison, TX

$43K - $54.5K a year

Addresses coaching opportunities from Quality Defects, CERT Dashboard, and the Defect Remediation SharePoint Proactively identifies coaching opportunities through call listening and reporting analysis Addresses coaching opportunit...

Contact Support Center Specialist - Spanish

Memorial Hermann Health System

Houston, TX

$38.6K - $48.9K a year

Four (4) years of progressive customer service experience in a medical/healthcare environment, such as a hospital, physician office, ambulatory clinic or healthcare call center Knowledge of healthcare revenue cycle operations Effe...

Blood Donor Contact Specialist- Call Center (Non-Profit)

Suncoast Communities Blood Bank Inc

Bradenton, FL

$15 - $19 an hour

Benefits include a generous PTO plan. Medical, dental, & vision. 401(k) with 100% company match. Utilizes assigned donor list to contact and recruit volunteer Blood Donors including face to face contact during donation as possible...

Member Relationship Center - Member Relationship Consultant - Remote

Nuvision Federal Credit Union

Remote

$49K - $62.1K a year

Generate business through outbound calls using call lists to achieve sales goals. Work directly with members/potential members via telephone, and email having conversations that matter goals and provides appropriate solutions. Edu...

Team Member/Call Center/Customer Service

Ellison Drive Animal Hospital

San Antonio, TX

$15 - $17 an hour

Greet clients and pets by name immediately upon entering. Ensure that the reception area and exam rooms have up-to-date reading materials, activities for children and are clean and odor free. Check that addresses and phone numbers...

Sanitation Team Member- Distribution Center

Whole Foods Market

Cheshire, CT

$17 an hour

Schedules are subject to change (provided 3 weeks in advance). Clean warehouse with hand brooms, electric powered scrubbers, and sweepers to meet company standards. Keep track of cleaning supplies and replenish as needed. Notify T...