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SENIOR CONTACT CENTER BANKER
Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center. Receiving incoming calls, video interactions, and online chats. Interacting with customers on camera and phon...
| Company | Fidelity Bank, Na |
|---|---|
| Address | Wichita, KS |
| Category | Information Technology |
| Salary | $35.6K - $45.1K a year |
| Job type | Full-time |
| Date Posted | 4 weeks ago See detail |
Senior Contact Center Banker
Fidelity Bank, Na
Wichita, KS
$35.6K - $45.1K a year
Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center. Receiving incoming calls, video interactions, and online chats. Interacting with customers on camera and phon...
4 weeks ago seen See more...
- View all Fidelity Bank, Na jobs - jobs in Wichita, KS
Contact Center Manager
Whitefish Credit Union Association
Kalispell, MT
$54K - $68.4K a year
Responsible for overseeing assigned staff members, both day-to-day operations and strategic initiatives established by Senior Management. Assist with escalated calls as needed. Be knowledgeable of all aspects of the Contact Center...
4 weeks ago seen See more...
Manager Workforce Management | Contact Center
Liberty Dental Plan
Nevada, United States
$79,389 - $99,305 a year
Responsible for managing Workforce Management Team comprised of Intraday Specialists, Reporting Specialists, and Business Analyst. Use data to understand business trends to increase efficiency and refine processes. Responsible for...
4 weeks ago seen See more...
- View all Liberty Dental Plan jobs - jobs in Nevada State
Contact Center Workforce Manager
Tidal Basin
Remote
$76.4K - $96.7K a year
Develop productivity and service standards for efficient staffing and exceptional caller experience. Lead the Workforce Management department, acting as the primary contact for all scheduling aspects including forecasting, utiliza...
4 weeks ago seen See more...
- View all Tidal Basin jobs
Contact Center Quality Assurance Analyst
Fnb Corporation
Pittsburgh, PA
Provide detailed reports of complaint and call escalation audit trails with an emphasis on compliance guidelines.Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas....
4 weeks ago seen See more...
- View all Fnb Corporation jobs - jobs in Pittsburgh, PA
Contact Center Quality Assurance Analyst
Northwest
Buffalo, NY
Strive to improve the customer experience. Work with supervisors and management to drive improvement within and across the Contact Center to ensure a consistent client experience. Identify client needs and expectations. Analyze da...
4 weeks ago seen See more...
- View all Northwest jobs - jobs in Buffalo, NY
Customer Service Representative, Contact Center
Homeserve Usa Corp
Chattanooga, TN
$16 an hour
Handle a high volume of inbound customer claims calls and verify coverage in accordance with our guaranteed standards of service and contract coverage. Work with customers throughout North America in a call center environment to t...
4 weeks ago seen See more...
- View all Homeserve Usa Corp jobs - jobs in Chattanooga, TN
Director, Contact Center Ops Analysis
Geico
Chevy Chase, MD
$143,000 - $224,000 a year
Identify Operations savings and improvement opportunities, package insights in a compelling way that motivates Operations leaders to act. Collaborate with Operations leaders and ensures business needs are translated into insights/...
4 weeks ago seen See more...
- View all Geico jobs - jobs in Chevy Chase, MD
Contact Center Specialist - Temple, TX
Cornerstone Staffing
Temple, TX
Must have 1+ year call center experience Must have a stable work history - no job hoppers Healthcare experience is preferred Excellent and written communication skills resulting in positive communication Extreme attention to deta...
4 weeks ago seen See more...
- View all Cornerstone Staffing jobs - jobs in Temple, TX
CJFS Eligibility Contact Center Research and Strategy VISTA
Americorps
Cleveland, OH
Member Duties : Research and analysis of other Contact Center operations (i.e., Cleveland Speech and Hearing Center, other large counties with similar service populations, other government and non-profit agencies, and select priva...
4 weeks ago seen See more...
- View all Americorps jobs - jobs in Cleveland, OH
OCC Contact Center Supervisor - One Supply Chain (Remote)
Home Depot / Thd
Atlanta, GA
50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a Contact Center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, moni...
4 weeks ago seen See more...
- View all Home Depot / Thd jobs - jobs in Atlanta, GA
Contact Center Manager - Services, Millwork Virtual Apron (Remote)
Home Depot / Thd
Atlanta, GA
20% - Customer Focus - Maintain and report on service level standards; Provide actionable insight to business partners and Contact Center leadership on customer trends and opportunities to drive lead improvement. Optimizes diverse...
4 weeks ago seen See more...
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Analytics & Reporting Analyst - Contact Center - Full Time - Days - Midtown
Newyork-Presbyterian Hospital
New York, United States
$60,500 - $80,500 a year
Experience in a shared service and/or Contact Center environment Experience working with Salesforce and/or Epic Bachelor's Degree or equivalent work experience 2+ years of related Analytics experience within Healthcare and/or Oper...
4 weeks ago seen See more...
IT&S Program Manager - Genesys Contact Center
Northwell Health
Melville, NY
$112,800 - $197,200 a year
Develops, communicates, and builds consensus for goals and project benefits in alignment with Corporate Strategy. Ensures project milestones and budgetary constraints are maintained. Manages cross-functional team engagement and al...
4 weeks ago seen See more...
- View all Northwell Health jobs - jobs in Melville, NY
Senior Director Customer Care, Contact Center- Chat
Optimum
Long Island City, NY
ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...
4 weeks ago seen See more...
- View all Optimum jobs - jobs in Long Island City, NY
Service Representative / Contact Center Representative
3Rivers Federal Credit Union
Hagerstown, IN
Provides flexible and responsive support to member requests by leveraging internal resources as needed.What does the work from this position produce or generate?Service Representatives are the face of the Credit Union. Who does th...
4 weeks ago seen See more...
Claims Contact Center Representative
Usaa
San Antonio, TX
Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of rol...
4 weeks ago seen See more...
- View all Usaa jobs - jobs in San Antonio, TX
Assistant Member Service Center Team Manager
Global Credit Union
Spokane, WA
$52,258 - $81,523 a year
Responsible for providing prompt, professional, helpful, knowledgeable and courteous Member Service. Coach, lead and motivate MSC employees; promote participation in recommendation of products and services. Meet with employees reg...
3 weeks ago seen See more...
- View all Global Credit Union jobs - jobs in Spokane, WA
Contact Center Specialist
Baylor Scott & White Health
Plano, TX
Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction a...
4 weeks ago seen See more...
Contact Center Agent - $18/hr
Long Home Products
Savage, MD
$18 an hour
Starting at $18.00 hourly plus incentivesThis is a full-time position and includes the following benefits:Medical and Dental Insurance401(k) retirement savings plan with company matchPaid vacation and holidays. Agents will utilize...
4 weeks ago seen See more...
- View all Long Home Products jobs - jobs in Savage, MD
Member Service Advisor (Call Center Representative)
Skyone Federal Credit Union
Lewisville, TX
$20.57 - $26.00 an hour
Calling on and collaborating with prospects and existing members to determine their financial needs and formulate a relationship development plan that specifies ways in which products and services can meet their business or person...
3 weeks ago seen See more...
Welcome Center Team Member
Greater Austin Ymca
Buda, TX
$15 - $16 an hour
Actively engage and greet each member/guest who comes into the YMCA. Occasionally open or close the facility and have key-holding duties. Provide excellent service to members, guests, and program participants in the Y and on the p...
3 weeks ago seen See more...
- View all Greater Austin Ymca jobs - jobs in Buda, TX
Claims Contact Center Representative - San Antonio, United States - USAA
Usaa
United States
Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of rol...
4 weeks ago seen See more...
- View all Usaa jobs
Member Services Agent (Call Center)
Rue Gilt Groupe
North, SC
$17 an hour
Minimum of 1-year CALL CENTER (not the same as customer service) experience within the last 3 years. Willing to work any shift from Monday - Sunday from 9am-9pm EST. Reside in one of the following states: Florida, Pennsylvania, No...
3 weeks ago seen See more...
- View all Rue Gilt Groupe jobs - jobs in North, SC
Contact Center Intake Coordinator - Remote
Gentiva
Remote - Oregon, United States
High school diploma or equivalent with customer service experience required. LPN/LV certification or Bachelor's degree in business, social work, psychology or nursing or equivalent business experience preferred. Must have excellen...
4 weeks ago seen See more...
- View all Gentiva jobs - jobs in Oregon State
Contact Center Representative
Jackson Hewitt - 3571
Orlando, FL
Inbound/Outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that c...
4 weeks ago seen See more...
- View all Jackson Hewitt 3571 jobs - jobs in Orlando, FL
Contact Center Sales Representative - II
Equity Lifestyle Properties, Inc.
Orlando, FL
Work with a prestigious group of nationwide RV dealer partners in the U.S. and Canada. Maintain your Contact Center Schedule, be logged in and ready to service customers/members when scheduled to do so. Answer calls promptly, cour...
4 weeks ago seen See more...
Contact Center Representative
Jackson Hewitt
Longwood, FL
Inbound/Outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that c...
4 weeks ago seen See more...
- View all Jackson Hewitt jobs - jobs in Longwood, FL
Contact Center Representative
Jackson Hewitt - 3164
Longwood, FL
Inbound/Outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that c...
4 weeks ago seen See more...
- View all Jackson Hewitt 3164 jobs - jobs in Longwood, FL
Contact Center Agent - Remote/Office
Gtl Logistics Inc
Meridian, ID
$24 an hour
Answering incoming calls and responding to customer inquiries promptly and efficiently. Providing accurate and detailed information about products and services to customers. Resolving customer complaints or concerns in a professio...
4 weeks ago seen See more...
- View all Gtl Logistics Inc jobs - jobs in Meridian, ID
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