It Desk Support jobs

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IT SERVICE DESK MANAGER

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

CompanySoutherncarlson, Inc.
AddressOmaha, NE
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

IT Service Desk Manager

Southerncarlson, Inc.

Omaha, NE

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

IT Help Desk 1

Galles Chevrolet

Albuquerque, NM

Job Title: IT Help Desk Specialist Departments: IT and Service Reporting to: CIO FLSA Status: Non-exempt Position Summary Supports the CIO with the general IT Department activities related to the installation and maintenance of in...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

Help Desk / Technical Support

Eon Applications, Inc.

McKinney, TX

Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

IT Help Desk Technician

Wcri

Omaha, NE

Manage and resolve IT Help Desk tickets related to store inquiries promptly and. efficiently. Utilize Jira Helpdesk for ticket management and tracking. Maintain and track equipment using Jira Assets management. Provide support for...

Senior Associate, Global Partner Support - Tech Help Desk

Wayfair

Boston, MA

Provide support and guidance to supplier-facing teams at Wayfair for bugs and issues related to the Add-to-Cart functionality on site. Diagnose and troubleshoot complex issues and provide appropriate solutions to triage reported p...

IT Service Desk Specialist

Brown Technologies Inc.

Jackson, MS

Serve as the first point of contact for ERDC lab customers seeking Information Technology related assistance on the ERDC Research Network. Provide end user support for desktop and notebook systems. Interact with users daily and as...

IT Help Desk Manager

Rollins College

Winter Park, FL

25 Days - Paid Time Off (vacation, sick and personal time). 10 Days - Paid Holidays. 5 Days - Paid College Closure Days. Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire). 100% Employer-Funded...

IT Help Desk 2nd Shift

Randstad

Somerville, MA

Customer Service. phone etiquette. Communication. Basic Computer Skills. Front Desk. IT Help Desk. Front Desk Coordination. IT - Infrastructure. Years of experience: 0 years. Experience level: Entry Level....

IT Learning and Development Support Specialist

First Bank

Cedar Falls, IA

Answer user inquiries regarding computer software or hardware operation to resolve problems. Update and maintain progress or resolution of tickets within online ticketing system. Set up equipment for employee use, performing or en...

IT Learning and Development Support Specialist

First Bank

Waverly, IA

Answer user inquiries regarding computer software or hardware operation to resolve problems. Update and maintain progress or resolution of tickets within online ticketing system. Set up equipment for employee use, performing or en...

IT Help Desk Technician

Propharma Group

Raleigh, NC

ProPharma Group is the leading global, independent, single-source provider of regulatory, clinical, and compliance services serving pharmaceutical, biotechnology, and medical device companies. Our team of experts brings a comprehe...

IT Help Desk Level I - Float

Howard Brown Health

Chicago, IL

Mission: Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment. Vision: Howard Brown Health envi...

Help Desk / Desktop Support - Asset Management

Arthur Grand Technologies

San Antonio, TX

Investigate, locate, and retrieve lost or unreturned assets using available systems. Communicate with customers on the status of IT Inventory request tickets. Resolve work orders or assign to Warehouse staff for processing. Mainta...

Bilingual IT Helpdesk Support Specialist

Hisense Usa

Suwanee, GA

Communicate with Supervisors and/or Peers - Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person. IT support for all issues related to computer systems, data network, communicatio...

Help Desk Level 2 Support Specialist

Scheck Hillel Community School

North Miami Beach, FL

Windows 10. Windows Server 2016 or newer. Active Directory. Office365. Excel. Networking and TCP/IP. Mac OSX Catalina and newer. Printers. SmartBoards. Chromebooks. Mosyle or other MDM. Linux. VMware. Python. PowerShell. Google IT...

IT Service Desk Specialist II - AFMRA

Netimpact Strategies

San Antonio, TX

Provide second-level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime. Collaborate with Tier 1 support and other IT teams to escalate and address com...

IT Service Desk Specialist

Precise Systems

Crane, IN

Effective use of Help Desk tracking and ticketing system(s). Effective verbal and written communication. Maintaining professional relationship with all customers and clients in a very busy call center environment. Providing techni...

Senior IT Specialist-Onsite Support

Teksystems

Bloomfield, IN

Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Specialist. Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained o...

IT Field Support Specialist

Bhi

Salt Lake City, UT

High school diploma or equivalent. Experience working in an office environment. Experience with IT support. Willingness to travel....

Service Desk & EUC Support Technician

Excell

Salt Lake City, UT

Provide business user / desktop / laptop support. Provide help line support. Take phone calls from the client users. Attend to calls on Service Desk hotline. Resolve desktop hardware and software issues of client users. Perform de...

IT Tech Support Specialist Level I

Reladyne Llc

North Salt Lake, UT

Free Health Insurance option. Competitive Benefits Package. 401(k) with Company Match. Paid Time Off. Provide day-to-day support on a range of RelaDyne-specific cloud and on-premise hardware and software applications and other rel...

IT Help Desk Technician

Analogic

Peabody, MA

Provides technical assistance and support to end users related to computer systems, hardware, or software. Troubleshoots, maintains, and monitors external and internal hard drives, printers, plotters and scanners. Responds to quer...

IT Operations End User Support

Enpro

Palmyra, NY

Provides all levels of technical support required as well as expert level as the point of escalation for IT Operations & Global Service Desk team members. Assists in prioritizing work activities across the team to achieve service...

Summer 2024 IT Help Desk Intern

Hastings Mutual Insurance Company

Hastings, MI

Assist with answering/handling inbound calls to the HMIC Technical Support Desk:Creating Serena tickets and escalating tickets as necessary.Provides helpful assistance to end-users.. Creating Serena tickets and escalating tickets...

IT Help Desk Technician

Sany America Inc

Peachtree City, GA

Serve as first point of contact for customers seeking technical assistance. Taking ownership of issues and managing them in a logical and methodical manner on Service Desk System. Correctly logging incidents, categorizing, and pri...