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Help Desk Technicians jobs

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HELP DESK SUPPORT TECHNICIAN

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

CompanyDecisionpoint | Cortek
AddressBaltimore, MD
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Help Desk Support Technician

Decisionpoint | Cortek

Baltimore, MD

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

2 months ago seen See more...

N-MRO Help Desk Tier II Technician

Lockheed Martin

Orlando, FL

The candidate should also possess well-developed and proficient written and verbal communication skills, with the ability to work with a diverse group of people, including technical and non-technical customers, members of the engi...

2 months ago seen See more...

Help Desk Support Technician (Edustaff)

Utica Community School District

Sterling Heights, MI

$38.1K - $48.3K a year

Strong interpersonal, oral, written & listening skills. Able to read, write, and speak English fluently and courteously; interact positively/appropriately with students, employees and the public; handle special duties/situations a...

2 months ago seen See more...

Information System Technician - Help Desk

Everett Public Schools - Wa

Everett, WA

JobID: 6560Position Type:Information Systems/Technology/Help Desk TechnicianDate Posted:3/18/2024Location:CRC - Learning & Information Technology ServicesClosing Date:03/25/2024 8.0 Hours/Day;260 Days/Year Information System Techn...

2 months ago seen See more...

IT Support Technician - Help Desk

Rentech

Toledo, OH

From $48,000 a year

Respond to client support requests in a timely manner. Configure and troubleshoot workstations, servers, and network gear. Troubleshoot network and connection issues. Install, configure, upgrade, and troubleshoot operating systems...

2 months ago seen See more...

Computer Technician – Help Desk

Triton College

River Grove, IL

Rate of pay of $17.00 per hour; maximum 28 hours per week. Schedule: Hourly up to 28 hours per week, weekday afternoons-evenings and Saturdays might be required. Schedule to be negotiated. Official transcripts required prior to em...

2 months ago seen See more...

NOC Technician/Technical Help Desk - Portland, OR

Cook Solutions Group Inc

Portland, OR

Cook Solutions Group is hiring for a NOC Technician/Technical Help Desk Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate in...

2 months ago seen See more...

Help Desk Analyst II

Engie

United States

Bachelors degree in business administration, computer science, information systems or related frilled or equivalent combination of education and experience A minimum of three (3) years of experience servicing/ supporting persona...

5 days ago seen

it help desk.

Spherion

Temple, TX

$18.00 per hour

... Responsibilities:-Respond to technical issues related to hardware and software via phone and computer.-Resolve basic problems or escalate complex issues to second-tier support or the appropriate MBIS area.-Follow procedures fo...

6 days ago seen See more...

Help Desk Associate

Qualified Staffing

Green Bay, WI

Problem solving. LAN knowledge. Verbal Communication. Operating systems. Phone skills. Customer service. Quality focused. PC proficiency. System administration. UNIX system administration. High school diploma, GED, or equivalent....

6 days ago seen See more...

Help Desk Analyst

Iquasar

Washington, DC

$59k-73k (estimate)

At least five (5) years of experience providing helpdesk/desktop support in a Microsoft Windows Environment. Perform as a Tier 2 or Tier 3 Information Technology Help Desk support. Must be customer service oriented and self-motiva...

a week ago seen See more...

Help Desk Analyst

Apexon

Remote

$21.37 - $24.00 an hour

ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. **MUST have ability to operate in shifts outside standard working hours. 401(k). Den...

2 weeks ago seen

IT Help Desk

Rho Business Banking

New York, NY

$83,000 - $95,000 a year

Monitor our existing computer and network setups. Audit all existing software vendors and establish formal evaluations for new products. Ensure data is stored securely and backed up regularly. Diagnose and resolve hardware, softwa...

2 weeks ago seen See more...

Help Desk Analyst

Aci Federal™

Remote

$30.00 - $32.21 an hour

No more than 3 years experience in Help Desk setting. Basic computer skills including working with MS Word, MS Excel, MS PowerPoint, Google applications (Gmail, calendar, Google Docs, Google Sites), and databases. Ability to provi...

2 weeks ago seen

Help Desk Supervisor

Leidos

Remote

$61,750 - $111,625 a year

Utilize extensive knowledge of ServiceNow to lead and improve IT Help Desk operations, ensuring optimal use of its features for incident management, request fulfillment, and reporting. Guide, mentor, and supervise a team of IT hel...

2 weeks ago seen

Front Desk Agent/ Kennel Technician

The Biscuit Garden

Apex, NC

$12 - $15 an hour

Candidate must be 18+. 1+ Years of customer service experience preferred. Must be able to work in a fast paced environment. Must be comfortable working with dogs of all sizes and temperaments. Must be able to multitask and delegat...

a week ago seen See more...

IT Tester/Help Desk (Remote) (3963)

Three Saints Bay, Llc

Arlington, VA

$60.9K - $77.1K a year

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

2 weeks ago seen See more...

CONTROL DESK TECHNICIAN, Facilities Management & Planning, Materials Admin

Boston University

BOSTON, MA

A high level of phone etiquette, professionalism and customer service skills at all levels is required. Strong attention to detail and high conflict resolution skills. Strong listening and communication skills with ability to take...

3 weeks ago seen See more...

Tier 1 Help Desk Lead

Saic Motor

SAN DIEGO, CA

Manage and Maintain Helpdesk and schedule (24/5) Manage the escalation and control of tickets using the HELIX system Brief Leadership on Current status of HD Maintain ticketing continuity and maintain timelines for customer Mainta...

3 weeks ago seen See more...

Help Desk Specialist

University Of Maryland Baltimore

Baltimore, MD

Reg or CII Exempt StaffQualificationsReg or CII Exempt StaffJob: Reg or CII Exempt StaffShift: Day JobOrganization: School of Dentistry - Information TechnologyJob Posting: May 23, 2024Unposting Date: Jun 12, 2024, 10:59:00 PM...

3 weeks ago seen See more...

Help Desk Analyst

Geras Home Care

Remote

$27.17 - $27.60 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday....

3 weeks ago seen

Help desk support

St2 Mantech Advanced Systems Intl

Washington, DC

$58k-73k (estimate)

Possess High School Diploma or equivalent. Hold one of the following certifications within 6 months of commencing work : CCNA-Security, CySA , GICSP, GSEC, Security CE, CND, SSCP....

3 weeks ago seen See more...

Cleared Help Desk Manager

Tiag

Springfield, VA

$69.3K - $87.8K a year

Manage and oversee ticket tracking systems such as ServiceNow to assign, review, and ensure proper routing of tickets, and close them. Manage a team of technicians to perform computer troubleshooting and setup processes requiring...

3 weeks ago seen See more...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

3 weeks ago seen See more...

Patient Care Programs-Help Desk Specialist

Apidel Technologies

Tallahassee, FL

*** Provide technical assistance and customer service for the Department of Health Bureau of Communicable Diseases Patient Care ProgramsAttend the webinar and training sessions archived and available for view in the Department's d...

3 weeks ago seen See more...

Enterprise Service Desk Technician

Ars Aleut Construction

San Antonio, TX

Delivers Tier 1, Service Desk Level I support which consists of Creating tickets, performing initial troubleshooting, and documenting the steps taken to resolve an incident. Provides basic knowledge and support on MicroSoft operat...

3 weeks ago seen See more...

Help Desk Intern, Colorado

Agc Biologics

Longmont, CO

Internal customer support. Assist the Help Desk in the maintenance and deployment of user devices and associated software e.g. laptops, desktops and mobile devices. Assist in troubleshoot problems with the operation, performance a...

3 weeks ago seen See more...

Maintenance Specialist, Facilities Help Desk

Speedway

Enon, OH

We're committed to bringing passion and customer focus to the business.Manage incoming Maintenance related calls in a Contact Center environment. Navigate IDS, ServiceNow, Inform.net, and other Maintenance materials. Create work...

4 weeks ago seen See more...

Help Desk Specialist, Associate

Georgia State University

Atlanta, GA

Generous benefits include health, dental, vision, tuition assistance programs, retirement, etc. A knowledge-sharing organization that works collaboratively with diverse partners. A flexible work environment. Professional developme...

4 weeks ago seen See more...

Help Desk Specialist

Rejis Commission

Missouri, United States

Strong Customer Service Attitude, verbal, and written communication skills Proficient knowledge and working experience using Microsoft Word and Excel Proficient ability to provide level one support for PC Desktop / Windows & Explo...

4 weeks ago seen See more...

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