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Help Desk Technicians jobs

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IT TESTER/HELP DESK (REMOTE) (3963)

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

CompanyThree Saints Bay, Llc
AddressArlington, VA
CategoryInformation Technology
Salary$60.9K - $77.1K a year
Date Posted 6 days ago See detail

IT Tester/Help Desk (Remote) (3963)

Three Saints Bay, Llc

Arlington, VA

$60.9K - $77.1K a year

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

6 days ago seen See more...

CONTROL DESK TECHNICIAN, Facilities Management & Planning, Materials Admin

Boston University

BOSTON, MA

A high level of phone etiquette, professionalism and customer service skills at all levels is required. Strong attention to detail and high conflict resolution skills. Strong listening and communication skills with ability to take...

a week ago seen See more...

Tier 1 Help Desk Lead

Saic Motor

SAN DIEGO, CA

Manage and Maintain Helpdesk and schedule (24/5) Manage the escalation and control of tickets using the HELIX system Brief Leadership on Current status of HD Maintain ticketing continuity and maintain timelines for customer Mainta...

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Help Desk Specialist

University Of Maryland Baltimore

Baltimore, MD

Reg or CII Exempt StaffQualificationsReg or CII Exempt StaffJob: Reg or CII Exempt StaffShift: Day JobOrganization: School of Dentistry - Information TechnologyJob Posting: May 23, 2024Unposting Date: Jun 12, 2024, 10:59:00 PM...

a week ago seen See more...

Help Desk Analyst

Geras Home Care

Remote

$27.17 - $27.60 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday....

a week ago seen

Help desk support

St2 Mantech Advanced Systems Intl

Washington, DC

$58k-73k (estimate)

Possess High School Diploma or equivalent. Hold one of the following certifications within 6 months of commencing work : CCNA-Security, CySA , GICSP, GSEC, Security CE, CND, SSCP....

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Cleared Help Desk Manager

Tiag

Springfield, VA

$69.3K - $87.8K a year

Manage and oversee ticket tracking systems such as ServiceNow to assign, review, and ensure proper routing of tickets, and close them. Manage a team of technicians to perform computer troubleshooting and setup processes requiring...

2 weeks ago seen See more...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

2 weeks ago seen See more...

Patient Care Programs-Help Desk Specialist

Apidel Technologies

Tallahassee, FL

*** Provide technical assistance and customer service for the Department of Health Bureau of Communicable Diseases Patient Care ProgramsAttend the webinar and training sessions archived and available for view in the Department's d...

2 weeks ago seen See more...

Enterprise Service Desk Technician

Ars Aleut Construction

San Antonio, TX

Delivers Tier 1, Service Desk Level I support which consists of Creating tickets, performing initial troubleshooting, and documenting the steps taken to resolve an incident. Provides basic knowledge and support on MicroSoft operat...

2 weeks ago seen See more...

Help Desk Intern, Colorado

Agc Biologics

Longmont, CO

Internal customer support. Assist the Help Desk in the maintenance and deployment of user devices and associated software e.g. laptops, desktops and mobile devices. Assist in troubleshoot problems with the operation, performance a...

2 weeks ago seen See more...

Maintenance Specialist, Facilities Help Desk

Speedway

Enon, OH

We're committed to bringing passion and customer focus to the business.Manage incoming Maintenance related calls in a Contact Center environment. Navigate IDS, ServiceNow, Inform.net, and other Maintenance materials. Create work...

2 weeks ago seen See more...

Help Desk Specialist, Associate

Georgia State University

Atlanta, GA

Generous benefits include health, dental, vision, tuition assistance programs, retirement, etc. A knowledge-sharing organization that works collaboratively with diverse partners. A flexible work environment. Professional developme...

2 weeks ago seen See more...

Help Desk Specialist

Rejis Commission

Missouri, United States

Strong Customer Service Attitude, verbal, and written communication skills Proficient knowledge and working experience using Microsoft Word and Excel Proficient ability to provide level one support for PC Desktop / Windows & Explo...

2 weeks ago seen See more...

Software Support Specialist (Help Desk)

Teksystems

Zionsville, IN

80% of time supporting tier 1 tickets but another team wants to utilize this person and they are more specialized (seed genetics and bio sciences). Responsibilities: Resolve Tier 1 level security requests, perform cache refreshe...

2 weeks ago seen See more...

Help Desk Support - IT

Southlaw P C

Overland Park, KS

401k with Matching Up To 3%, Over a 3 Year Vesting Period. Medical - 100% Base Rate Paid by the Firm. Dental - 100% Base Rate Paid by the Firm. Vision - 100% Base Rate Paid by the Firm. Life Insurance. Long and Short Term Disabili...

3 weeks ago seen See more...

Service Desk Technician Ii - Washington, United States - Gridiron IT

Gridiron It

Washington, United States

Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....

3 weeks ago seen See more...

service desk technician in portola ca.

Spherion

Portola, CA

$19.00 - $25.00 per hour

This relates to all technology, to include: workstations, servers, printers, networks, and vendor ... specific hardware and software.Responsibilities:IT Support relating to technical issues involving Microsoft?s core business appl...

3 weeks ago seen See more...

Program Trainee I - IT Center Student Help Desk

York State Department Of Labor

New York, NY

Assists IT Center Student Help Desk with day-to-day tasks. Includes, but is not limited to wireless configuration, Residential Network (ResNet) configuration, Internet connections, Virus protection and removal, Hardware troublesho...

3 weeks ago seen See more...

Help Desk Analyst in Centennial, CO at SNI Technology

Sni Companies

Colorado, United States

SNI is seeking an IT Technician with a valued client in West Denver. * The IT Technician will handle the assistance of the installation of network hardware in conjunction with the system administration. Your actual pay will be det...

3 weeks ago seen See more...

Help Desk Support Specialist

Southwestern College

Chula Vista, CA

Serves as the initial point of contact for customers seeking technical assistance over the phone, email, or work order system; uses diagnostic techniques, asking pertinent questions and offering remote desktop assistance; determin...

3 weeks ago seen See more...

Help Desk Analyst II - Now Hiring

Nicklaus Children's Hospital

Miami, FL

Bachelor's Degree in Computer Science/ Information Systems/related major or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment (Required) 5-7 years of troublesho...

3 weeks ago seen See more...

IT Service Desk Technician

Elmet Technologies Llc

Euclid, OH

Building, deploying, and support of Windows workstations including laptops, desktops, and engineering workstations, as well as servers. Troubleshoot and resolve complex hardware and software issues related to desktops, laptops, pr...

3 weeks ago seen See more...

Help Desk Analyst

Abel Personnel, Inc

Honolulu, HI

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. Provides polite and friendly cus...

3 weeks ago seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

3 weeks ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

3 weeks ago seen See more...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

3 weeks ago seen See more...

Mid Counterintelligence Defensive Source Desk Officer/ Intelligence Technician

Prescient Edge

Maryland, United States

Maintain day-to-day management, direction, technical control, technical review, coordination, and oversight of CI Special Operations Concepts (CISOCs), Operations Plans (OPLANs), CI Recruitment Leads, and CI Research Projects (CIR...

2 weeks ago seen See more...

Technician I, Service Desk - Richmond, United States - Estes Express Lines

Estes Express Lines

United States

Provide quality technical assistance, support and education for incoming queries and issues related to computer systems, software, hardware and technical business processes. Quickly and correctly troubleshoot and resolve common is...

2 weeks ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tennessee, United States

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

3 weeks ago seen See more...

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