Help Desk Technicians jobs
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HELP DESK SHIFT LEAD - SENIOR
Customer Service & Support. Help Desk/IT Services. MS Remote Desktop Services. ServiceNow....
| Company | Cgi |
|---|---|
| Address | Remote - Oregon, United States |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | a month ago See detail |
Help Desk Shift Lead - Senior
Cgi
Remote - Oregon, United States
Customer Service & Support. Help Desk/IT Services. MS Remote Desktop Services. ServiceNow....
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IT Help Desk Coordinator (Temporary)
Titan Technologies
Tallahassee, FL
Receive client queries from multiple customers via phone, chat, e-mail or via web-enabled access. Log incidents and service requests into the ticket-tracking system. Collect information regarding the incident or service request an...
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- View all Titan Technologies jobs - jobs in Tallahassee, FL
Help Desk Analyst II - NISSC II
The Jacobs Brand
Colorado Springs, CO
Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...
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Help Desk Analyst II - NISSC II
Jacobs
Colorado Springs, CO
Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...
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- View all Jacobs jobs - jobs in Colorado Springs, CO
Service Desk Technician
Penn Foster Group
Chandler, AZ
Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...
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- View all Penn Foster Group jobs - jobs in Chandler, AZ
Service Desk Technician Level 3 - MSP
Valeo Networks
Phoenix, AZ
3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...
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Help Desk Specialist
Revision Energy
North Andover, MA
Field and incoming help requests from end users in a courteous manner, log all actions requests in helpdesk ticketing system. Perform helpdesk triage tickets to ensure issues are escalated, delegated, and resolved efficiently. Pro...
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Service Desk Technician (hybrid, overnight shift)
Oneneck It Solutions
Gilbert, AZ
Research, respond, and resolve customer issues within scope of the Tier 1 Service Desk team's responsibilities with the goal of meeting published SLA's and OLA's. Regular assistance may be required from other Service Desk resource...
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Part-Time Help Desk Support Specialist
Edray
Charlotte, NC
Currently pursuing or recently completed a degree in Information Technology. Computer Science. or a related field. Strong passion for technology and a desire to learn and grow in IT. Excellent communication and interpersonal skill...
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Service Desk Technician
Infopeople Corporation
Fort Myers, FL
This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...
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Systems Admin/Service Desk Technician
Spathe Systems
Fayetteville, NC
Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...
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Service Desk Technician
Marken
Durham, NC
Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...
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Help Desk Support Technican
Maverc Technologies
Cape Coral, FL
Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assig...
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Service Desk Technician - ITIL Methodology
Raag Solutions
Raleigh, NC
Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...
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Service Desk Technician
Interbase Corporation
Raleigh, NC
HiI am looking for Service Desk Technician.Skills:Experience providing excellent customer service skills using ITIL methodologyExperience working in a call center environment and Service Desk roleServiceNow experienceHDI Support...
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Service Desk Technician I
Wurth Industry Of North America
Birmingham, AL
Serve as the first point of contact for End Users seeking technical assistance over the phone or email. Perform technical support to internal End Users to ensure swift service restoration on a variety of systems and applications...
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Service Desk Technician
Antero Technology Services
Colorado Springs, CO
The Service Support Center is staffed 24x365; you might support either Days, Swings, or Nights. Actively participate in a collaborative team environment, trading knowledge with teammates. Resolve technical problems and answer ques...
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Tier 1 Help Desk Support (on-site)
Fyi-For Your Information, Inc.
Leawood, KS
Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...
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Help Desk Associate
Heritage Christian Academy
Olathe, KS
Models Christian Behavior with Issue Resolution:As a customer service representative, the technician needs to demonstrate good communication skills and the ability to answer questions calmly and effectively under pressure. . As a...
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IT Help Desk (Junior)
All Florida Paper, Llc
Miami, FL
Medical, Dental, and Vision insurance partially sponsored by the company. Company-sponsored Life Insurance and Short-Term Disability Coverage. 401K program with company matching. Paid Holidays. PTO and Vacation....
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Tier 1 Help Desk
For Your Information, Inc.
Leawood, KS
Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...
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Help Desk Analyst I
Talentporte
Kansas City, MO
Support is provided in a process-oriented environment with Service Level Objectives and specific focus on exceeding customers expectations by delivering quality customer service. With minimal supervision, uses technical expertise...
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Tech Analyst II Help Desk Menorah Medical Ctr
Menorah Medical Center
Leawood, KS
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...
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IT Help Desk Supervisor
Eg Professional
Grand Rapids, MI
Team Management: Lead and manage a team of IT support professionals, providing guidance, mentoring, and performance feedback.Foster a collaborative and customer-focused culture within the IT service delivery team. . Service Desk O...
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Help Desk Support II
Mantech International Corporation
Edwards, CA
Serving as an advanced point of contact for customers seeking technical assistance over the phone or email. Possessing familiarity with the Knowledge Management database, ITIL processes, and service delivery, capturing and impleme...
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Help Desk Support I
Mantech International Corporation
Edwards, CA
2 years of related experience. HS Degree. 2 years of position-specific relevant experience. DoD 8570.01-m IAT Level II Certification. DoD 8570.01-m IAT Level II Certification. TS. Must be able to remain in a stationary position 50...
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Help Desk Manager III
Mantech International Corporation
Edwards, CA
8 years of related experience. HS Degree and 8 years' experience. Bachelor's degree in IT related discipline, or related discipline. 4 years of specific experience; DoD 8570.01-m IAT Level-II Certification. Bachelor's Degree in IT...
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Help Desk Support (Level 1)
Addison Group
Houston, TX
Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...
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- View all Addison Group jobs - jobs in Houston, TX
Software Help Desk and Training Manager
Carina Software Inc
Houston, TX
Establish a dedicated Help Desk and Training organization that supports Omniras ambitious growth plan. Lead the team that provides Help Desk and Training Services to our client base. Gain a deep understanding of Omniras solution...
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IT Analyst - Help Desk
Teksystems
Normal, IL
Description: Job DescriptionTEKsystems is seeking a qualified Field Services Technician to join our team in support of our customer's manufacturing facility. This will be a 3rd Shift positionJob Duties Resolve plant floor system...
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