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Help Desk Technician jobs in District Of Columbia, DC

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IT HELP DESK TECHNICIAN

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

CompanyBww Law Group, Llc
AddressRockville, MD
CategoryInformation Technology
Salary$57.8K - $73.2K a year
Job typeFull-time
Date Posted 2 weeks ago See detail

IT Help Desk Technician

Bww Law Group, Llc

Rockville, MD

$57.8K - $73.2K a year

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

2 weeks ago seen See more...

Help Desk Technician

Community It Innovators Inc

Washington, DC

$40.8K - $51.7K a year

Description:The Help Desk Technicians primary responsibility is to provide basic technical support to Community IT clients. The Help Desk Technician is a vital position for delivering a customer experience that is consistent with...

a month ago seen See more...

IT Help Desk Technician Tier II

The Ford Agency

Washington, DC

$51.4K - $65.1K a year

Serve as an escalation support from Tier 1 Help Desk Thoroughly document support requests through ServiceNow Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Resolve service re...

a month ago seen See more...

L2 Help Desk Technician

Jacobs Engineering Group Inc.

Washington, DC

$147,000 - $157,000 a year

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

a month ago seen See more...

Junior Help Desk Technician

Grant Leading Technology, Llc

Riverdale, MD

$50,000 - $60,000 a year

Provides Tier-1 and Tier 2 support for Finesse application related issues Triages user reported problems End-to-end coordination of Finesse ticket resolution Administers the Finesse application configuration Triages and resolves a...

3 weeks ago seen See more...

Help Desk Technician

Concept Solutions Llc

Washington, DC

$52.3K - $66.2K a year

Respond to requests for technical assistance in person, via phone, and electronically. Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Advise user on appropria...

a month ago seen See more...

Sr. Help Desk Technician

Kinaras Solutions

Washington, DC

$75,000 - $80,000 a year

End-user support for software, peripherals, and devices. Installation of specialized software. SolarWinds Information Technology Service Management (ITSM) tickets and tasks for specialized software, peripherals, and devices. End-u...

2 months ago seen See more...

Help Desk Technician

V2X

Patuxent River, MD

Serve as the entry point for the Program Office by receiving, logging, resolving and/or escalating requests for service.. Assist with system account and system token requests.. Provide phone and desk side support to the Program Of...

4 weeks ago seen See more...

Service Help Desk Technician (On Site)

Datawiz Corporation

Arlington, VA

$50,000 - $55,000 a year

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 months ago seen See more...

Help Desk Technician

Nuaxis Innovations

Falls Church, VA

$47.7K - $60.4K a year

Assist customers with and resolve routine application questions. Assist customers with all versions of Microsoft Office Suite. Assist customers with Google mail, Calendar and Drive issues. Perform desktops and laptop set-up; re-im...

a month ago seen See more...

Mid-level Help Desk Support Technician

Chenega Mios

Washington, DC

$61.3K - $77.6K a year

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals...

a month ago seen See more...

Help Desk Tier II Technician

Teksynap

Washington, DC

$49.9K - $63.2K a year

Provide end user support services for hardware and software. Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and web-based entry for other requests and incidents. Process reque...

a month ago seen See more...

Help Desk Specialist (Part-Time)

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

3 days ago seen See more...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

5 days ago seen See more...

Help Desk Support Technician

Netcentrics Corporation

Alexandria, VA

$77K - $97.5K a year

Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours. Provide IT support services and call triage, including F...

2 months ago seen See more...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

2 weeks ago seen See more...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

2 weeks ago seen See more...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

2 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

2 weeks ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

a week ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

a week ago seen See more...

Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required

Highlight Technologies

Suitland, MD

Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...

a week ago seen See more...

Senior Help Desk Specialist

Teksynap

Fort Belvoir, VA

Installation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systems. Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service ac...

a week ago seen See more...

Help Desk Supervisor

Itcnp

Columbia, MD

Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...

a week ago seen See more...

Help Desk Support Specialist

Dobbs Defense Solutions

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

a week ago seen See more...

Tier 1 Help Desk

Bigbear.ai

Columbia, MD

Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...

a week ago seen See more...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

a week ago seen See more...

IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

3 weeks ago seen See more...

Help Desk Agent II-Americorps/CNCS

Dhara Consulting Group

Washington, DC

$42,250 - $76,375 a year

Configures, installs, and supports desktop computers, laptop computers, mobile devices, printers, monitors, portable data storage devices, and other general peripherals. Relocates IT equipment including desktop computers, printers...

3 weeks ago seen See more...

Help Desk/Systems Administrator

Bae Systems

Annapolis Junction, MD

$112,420 - $191,070 a year

TS SCI level clearance with appropriate poly required. Five (5) years full time computer science work or experience administering computer systems. This experience shall include installation, configuration, and networking of UNIX...

2 weeks ago seen See more...

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