LoginRegister

Help Desk Supervisor jobs in Montgomery, MD

Now available 53 results are consistent

Sort by:relevance - date

HELP DESK SUPERVISOR

Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...

CompanyItcnp
AddressColumbia, MD
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Help Desk Supervisor

Itcnp

Columbia, MD

Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...

3 weeks ago seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

7 days ago seen See more...

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

3 days ago seen See more...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

3 days ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

7 days ago seen See more...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

a week ago seen See more...

Help Desk Specialist (Part-Time)

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

2 weeks ago seen See more...

Help Desk Support Specialist

Dobbs Defense Solutions

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

3 weeks ago seen See more...

Tier 1 Help Desk

Bigbear.ai

Columbia, MD

Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...

3 weeks ago seen See more...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

3 weeks ago seen See more...

Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required

Highlight Technologies

Suitland, MD

Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...

3 weeks ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

3 weeks ago seen See more...

IT Help Desk Technician

Bww Law Group, Llc

Rockville, MD

$57.8K - $73.2K a year

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

4 weeks ago seen See more...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

4 weeks ago seen See more...

Help Desk Analyst 2

Sehmi Enterprise Inc

Rockville, MD

$41K - $51.9K a year

Answer Help Desk phones and email inquiries and provide Tier 2 Support to internal users on a variety of issues. Respond to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors req...

a month ago seen See more...

Help Desk/Office Clerk

Magadia Consulting Inc

Bethesda, MD

Supporting the Service Desk Dept., through tickets or incoming calls, submitting. customer requests in the proper systems (FSS-Facility Service System/(IBM) and ArchibusSystem). Document all work order requests on a filing record...

2 months ago seen See more...

Senior Help Desk Specialist

Teksynap

Fort Belvoir, VA

Installation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systems. Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service ac...

3 weeks ago seen See more...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

3 weeks ago seen See more...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

3 weeks ago seen See more...

Help Desk/Systems Administrator

Bae Systems

Annapolis Junction, MD

$112,420 - $191,070 a year

TS SCI level clearance with appropriate poly required. Five (5) years full time computer science work or experience administering computer systems. This experience shall include installation, configuration, and networking of UNIX...

4 weeks ago seen See more...

Junior Help Desk Technician

Grant Leading Technology, Llc

Riverdale, MD

$50,000 - $60,000 a year

Provides Tier-1 and Tier 2 support for Finesse application related issues Triages user reported problems End-to-end coordination of Finesse ticket resolution Administers the Finesse application configuration Triages and resolves a...

a month ago seen See more...

MSP Help Desk Consultant

Systems And Software Inc

Columbia, MD

From $25 an hour

401(k) matching. Flexible schedule. Health insurance. Paid time off. Parental leave. Retirement plan. 2 years. 8 hour shift. Monday to Friday. Help desk: 1 year (Required). Windows: 1 year (Required). Columbia, MD 21045 (Required)...

a month ago seen See more...

Help Desk Specialist

Earth Resources Technology, Inc

Suitland, MD

$50.9K - $64.4K a year

Provide monitoring services for Satellite Systems. Identify alarms and alerts and respond in accordance with Government directives and procedures. Create tickets and provide daily logs for activities processed. Work with Network T...

2 months ago seen See more...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

2 months ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

3 weeks ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

a month ago seen See more...

Help Desk Technician

V2X

Patuxent River, MD

Serve as the entry point for the Program Office by receiving, logging, resolving and/or escalating requests for service.. Assist with system account and system token requests.. Provide phone and desk side support to the Program Of...

a month ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

2 months ago seen See more...

Software Support / Help Desk Specialist

Xla Associates

Arlington, VA

$75,000 - $85,000 a year

Software specialist to assist users navigate Department of Justice United Financial Management System (UFMS) database. Serve as the first point of contact for UFMS users, offering support and guidance on utilizing the system effec...

2 months ago seen See more...

Supervisor Front Desk

Sage Hospitality Resources L.l.c.

Bethesda, MD

Supervise the operations of the Front Desk to ensure an optimal level of service and hospitality is provided to the guests.. Train, direct the work of, resolve issues/problems and coach and counsel the Front Desk team members to e...

2 months ago seen See more...

see more

What should I search to find Help Desk Supervisor jobs in Montgomery County, MD?

People who searched for Help Desk Supervisor jobs in Montgomery County, MD also searched for Supervisor / Manager, Supervisor, Register Nurse Supervisor, Service Desk Manager, Service Desk Technician, Help Desk Technician, Help Desk Specialist, Front Desk Associate, Help Desk Support, Front Office Supervisor, Front Desk Agent, Office Supervisor, Help Desk Manager, Help Desk Associate, Service Desk Lead, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Montgomery County, MD

Senior Project Manager, Engineer, Manager, Technology Analyst, Technology Product Manager, Associate, Project Manager Scientific, Specialist, Scientific Project Manager, Qa / Specialist, Marketing Project Manager, Management, Director Of Brand, Client Technology Manager, Project Manager,

Fastest job search tips

Search on Google

"Keyword" + 123work.net

For example: Help Desk Supervisor jobs in Montgomery, MD 123work.net

Home
Create Cover Letter
Create Resume
Account
More