Help Desk Supervisor jobs
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HELP DESK SUPERVISOR
Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...
| Company | Itcnp |
|---|---|
| Address | Columbia, MD |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | 2 days ago See detail |
Help Desk Supervisor
Itcnp
Columbia, MD
Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...
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IT Help Desk Supervisor
Eg Professional
Grand Rapids, MI
Team Management: Lead and manage a team of IT support professionals, providing guidance, mentoring, and performance feedback.Foster a collaborative and customer-focused culture within the IT service delivery team. . Service Desk O...
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Front Desk Supervisor New
Davidson Hospitality Group
Miami, FL
Supervise Front Desk operations, including check-in, check-out, and guest services. Lead and motivate the Front Desk team to provide exceptional customer service. Handle guest inquiries, concerns, and special requests in a profess...
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Help Desk Supervisor
All Copy Products
Denver, CO
$90,000 - $110,000 a year
Instruct, Direct, and Assign work to Support Technicians and ensure optimal performance is achieved. Service Desk Utilization Analysis Reporting for daily/weekly/monthly/quarterly performance. Effectively develop and maintain form...
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Help Desk Supervisor
Owl Automotive Consulting Llc
United States
$50.3K - $63.7K a year
Team Leadership and Management - Supervise the Help Desk team, including scheduling, training, and performance evaluation. Ensure the team provides top-notch support and customer service while maintaining accurate time accounting...
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Help Desk Supervisor
World Travel Holdings Inc
Remote
$41.7K - $52.9K a year
Supervise and Coach: Provide direct leadership and coaching to a team of Help Desk Analysts across five swim lanes, ensuring they meet performance goals, deliver exceptional customer service, and adhere to company policies and pro...
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Help Desk Specialist (Level I, Ii Or Iii) New
Del Mar College
Corpus Christi, TX
This is accomplished by coordinating the timely and efficient resolution of all support requests; maintaining hardware and software equipment and resources; and providing research, development, and consultation. Employment resulti...
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IT Help Desk Specialist
Creative Financial Staffing
Los Angeles, CA
Our clients satisfaction is the most important part of our business, and we work hard to ensure that each placement we do is the absolute best.Due to our continued growth, we are currently seeking seasoned individuals like you to...
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NCIS Help Desk Analyst - Tier II
General Dynamics Information Technology
Quantico, VA
Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...
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Help Desk Specialist - Camp H.M. Smith - Hawaii - SITEC III
Titan Technologies
Honolulu, HI
Creating tickets within the IT Service Management (ITSM) tool. Troubleshooting and repairing end user devices. Installing and troubleshooting software. Re-imaging hardware. Performing shared file access maintenance. Maintaining ac...
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Front Desk Supervisor
Mcr Hotels
Miami, FL
$18.00 per hour
Assist in interviews, hiring, onboarding, and strong performance of Front Desk team members. In the absence of General Manager and/or Assistant General Manager, act as Manager on Duty. Review procedures and policies with team memb...
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Park Supervisor 1 (HELPS) New
York State Department Of Labor
New York, NY
NY HELP Yes Agency Parks, Recreation & Historic Preservation, Office of Title Park Supervisor 1 (HELPS) Occupational Category Other Professional Careers Salary Grade 11 Bargaining Unit OSU - Operational Services Unit (CSEA) Salary...
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Park Supervisor 1 (HELPS) New
York State Department Of Labor
New York, NY
NY HELP Yes Agency Parks, Recreation & Historic Preservation, Office of Title Park Supervisor 1 (HELPS) Occupational Category Other Professional Careers Salary Grade 11 Bargaining Unit OSU - Operational Services Unit (CSEA) Salary...
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Help Desk Support - Inter
Artech
San Francisco, CA
Responsibilities:Provide application support through remote access tools to resolve internal end user issuesMonitor and respond quickly and effectively to calls or chats received to the *** Service DeskInteract with end users via...
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Help Desk Analyst - Charlotte, NC
Network Essentials, Inc.
Charlotte, NC
IT Support relating to technical issues involving Microsofts core business applications and operating systems. Support of disaster recovery solutions. Basic technical support at the network level: WAN and LAN connectivity, router...
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Help Desk Coordinator 1
Hireitpeople
Trenton, NJ
Hours are Monday- Friday- 8:30 am to 4:30 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday).Note: 35- hour work week.All training will be conducted on premises at 25 Market St. Trenton, NJ.2-year college degree or equiva...
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Business Systems Consultant 3 Help Desk
Apidel Technologies
Trenton, NJ
Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to Judiciary applications.Position is Hybrid; 2 Days Onsite, 3 Days Remote. The B...
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Help Desk Coordinator
Crescens Inc.
Trenton, NJ
Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer know...
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Help Desk Analyst
Sunplus Data Group, Inc
Trenton, NJ
Hours are Monday- Friday- 8:30 am to 4:30 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday).Note: 35 hour work week.All training will be conducted on premises at 25 Market St. Trenton, NJ.2-year college degree or equival...
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Help Desk Technician
The Davis Community
Wilmington, NC
State-of-the-art Facilities. On-demand Pay. Benefits begins after 30 days. Low-cost lunches. Free Membership to our gym and indoor pool. Shift differential. Work-life Balance. Growth. Competitive Wages....
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Help Desk Manager
Robert Half
Urbandale, IA
***In this unique IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN DES MOINES, IA permanent position you will join a highly successful company of about 1000 employees within a smaller IT department of about 6. You will...
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NOC Help Desk Agent - US Remote
Connection
Springfield, IL
Acts as next level resolution point from NOC Help Desk Agents, responding to requests for technical assistance, via phone, and electronically with ability to resolve more difficult Level 2 and 3 NOC issues using remote tools. Advi...
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Help Desk Analyst 1
Accounting Office, State - Sao
Atlanta, GA
Agency Logo:. Requisition ID: INF02EC. Number of Openings: 2. Shift: Day Job. Posting End Date: Mar 19, 2024....
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IT Help Desk for Nursing College (Knoxville/Cleveland TN)
Jersey College
Tennessee, United States
Management of IT Network. Oversight of IT Training. Management of Helpdesk Services. Supervising Emerging Technologies Analysis. Oversee, install, manage and maintain Jersey College's information technology network, including:. Su...
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Help Desk Specialist - Dallas Metro Area Residence Required
Vitality Senior Living
Brentwood, TN
Respond to support requests in an expedient manner that quickly resolves end user issues. Provide immediate technical support in person, over the phone, or via remote access as appropriate. Monitor issues through to accepted reso...
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Tech Support/ Help Desk Engineer
Apexon
Somerset, NJ
Install, modify, and repair computer hardware and software.. Test and repair faulty equipment. Replace component parts computers and printers.. Setup and deployment of new desktops, laptops, phones, and printers.. Train workers in...
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Help Desk Technician
Staffsource
Knoxville, TN
As an integral part of our IT department, you will work under supervision and independently to ensure our employees have the necessary assistance with their technical needs.Responsibilities:- Collaborate with internal customers vi...
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Help Desk Technician (Hybrid)
Onepath Managed Services
Atlanta, GA
Serve as the first point of contact for end-users seeking technical support via phone, email, and/or chat channels. Caller's concerns will be IT in nature and related to systems, software, or hardware.. Utilize probing questions t...
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IT Help Desk Coach
Coursecareers
Atlanta, GA
Have 3+ years of previous IT experience. Be a social media creator or willing to become a social media creator. Be a graduate of the CourseCareers IT Course....
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Help Desk Support Specialist
Dobbs Defense Solutions
Columbia, MD
Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...
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