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IT SPECIALIST I - HELP DESK (MULTIPLE POSITIONS)

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

CompanyFort Worth Independent School District
AddressNorth Richland Hills, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

4 weeks ago seen See more...

IT Help Desk 1

Galles Chevrolet

Albuquerque, NM

Job Title: IT Help Desk Specialist Departments: IT and Service Reporting to: CIO FLSA Status: Non-exempt Position Summary Supports the CIO with the general IT Department activities related to the installation and maintenance of in...

4 weeks ago seen See more...

Client and Help Desk Specialist

Eastern New Mexico University

Portales, NM

Provide technical customer service to clients. Manage Help Desk software. Escalate work tickets as needed. Hire, train, and monitor the performance of ITS student workers. Coordinate activities of ITS student workers. Monitor help...

4 weeks ago seen See more...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

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Help Desk Support Technician

Decisionpoint | Cortek

Baltimore, MD

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

4 weeks ago seen See more...

Help Desk Analyst

Careharmony

Nashville, TN

1-3 years of experience working in a Help Desk Analyst capacity. Understanding of networks and experience handling connectivity issues remotely. Minimum 1 year of experience with Office 365 administration. Functional understand of...

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HELP DESK TECHNICIAN II

Ignite

New Cumberland, PA

Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end users and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, came...

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Help Desk Analyst

Collin College

Frisco, TX

Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...

4 weeks ago seen See more...

Airport Junior Help Desk Technician

City Of Cleveland

Cleveland, OH

Provide First Level Support:. Respond promptly to incoming Help Desk tickets and calls. Diagnose and resolve technical issues related to Cisco networking equipment, Microsoft operating systems, and phone systems. . Troubleshoot Ne...

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Help Desk Coordinator

Heinens Inc

Cleveland, OH

Provides fast, proactive responses to all phone calls and emails for IT related requests. Creates open tickets, resolve issues, and/or forward, as appropriate. Supports customers appropriately, with a sense of urgency. Works colla...

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Sales Analyst - Field Help Desk

Abbvie

Concord, NC

BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...

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Tier 1 Help Desk Technician

Tresco, Inc.

Las Cruces, NM

Provide end-user support and collaborate with Level 2 for troubleshooting. Manage equipment inventory and represent professionalism in customer service. Handle software installations, basic troubleshooting, and escalate when neces...

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Help Desk Specialist II

Abacus Solutions Group

Artesia, NM

Set up or repair computer equipment and related devices. Maintain system capabilities by testing existing equipment and programs. Try out new systems and software. Document changes, revisions and problems. Train users on proper us...

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IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

4 weeks ago seen See more...

Student Information System Help Desk - Technology (2023-2024)

Prosper Independent School District

Prosper, TX

Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...

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Help Desk / Technical Support

Eon Applications, Inc.

McKinney, TX

Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...

4 weeks ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

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IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

4 weeks ago seen See more...

IT Help Desk - Tier 1 Onsite Support Positions (WGLS)

Netops Consulting Llc

Cleveland, OH

We have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:Th...

4 weeks ago seen See more...

Help Desk Technician - Tier I

Sabio Systems, Llc

Albuquerque, NM

Responds to all telephone calls and/or e-mail by staff inquiring about technology problems or the status of repairs within established service level agreements (SLA). Provide technological support to local & remote locations in ac...

4 weeks ago seen See more...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

4 weeks ago seen See more...

IT Help Desk Technician

Wcri

Omaha, NE

Manage and resolve IT Help Desk tickets related to store inquiries promptly and. efficiently. Utilize Jira Helpdesk for ticket management and tracking. Maintain and track equipment using Jira Assets management. Provide support for...

4 weeks ago seen See more...

Help Desk Analyst

Banyan Medical Solutions Llc

Omaha, NE

Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...

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HELP DESK TECHNICIAN III

Ignite Fueling Innovation

New Cumberland, PA

This tier also tracks and provides metrics or other reports to the Program Manager and government lead as requested.HELP DESK (HD) TECHNICIAN III Description: Education: BS degree in computer related field. Knowledge of a wide ran...

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Help Desk Rep II

Ncr Atleos

Frisco, TX

Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...

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Help Desk Analyst

Latitude, Inc.

Omaha, NE

The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...

4 weeks ago seen See more...

Help Desk Technician I

Garver

Frisco, TX

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

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Help Desk Technician

St Engineering Aethon Inc

Pittsburgh, PA

Candidate will need capacity to comply with the federally mandated requirements of U.S. Trade Control Laws. Must have at least an Associates Degree in an IT related field. Must be willing and able to troubleshoot, maintain, confi...

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Help Desk Analyst

Robert Half

Pittsburgh, PA

What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...

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Help Desk Specialist

Country Meadows

Hershey, PA

Above standard industry wages, with the opportunity to earn more based on experience. PayActiv On-Demand Pay - Work today, get paid tomorrow. Performance-based bonuses for attendance, feedback, and more through our "Engage" cowork...

4 weeks ago seen See more...

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