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Help Desk Services jobs

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HELP DESK SUPPORT SPECIALIST

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

CompanyRobert Half
AddressWashington, DC
CategoryInformation Technology
Salary$63k-78k (estimate)
Job typeFull Time
Date Posted 2 weeks ago See detail

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

2 weeks ago seen See more...

Guest Service/Front Desk Agent - Hilton Cabana Miami Beach Resort

Hilton

Miami Beach, FL

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys...

2 weeks ago seen See more...

Service Desk Supervisor

Saic Motor

STERLING, VA

Manage Service Desk Agents and Dispatch processes in support of all CBP and Border Patrol sites.. Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch Chiefs, and...

2 weeks ago seen See more...

Service Desk Agent

Saic Motor

Remote - Tate, GA

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

2 weeks ago seen See more...

Service Desk Agent

Saic Motor

Remote - Texas, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

2 weeks ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tennessee, United States

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

3 weeks ago seen See more...

Technician I, Service Desk - Richmond, United States - Estes Express Lines

Estes Express Lines

United States

Provide quality technical assistance, support and education for incoming queries and issues related to computer systems, software, hardware and technical business processes. Quickly and correctly troubleshoot and resolve common is...

2 weeks ago seen See more...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

3 weeks ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

3 weeks ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tate, GA

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

3 weeks ago seen See more...

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

3 weeks ago seen See more...

Help Desk Analyst

Magicforce

Conyers, GA

$19 - $20 an hour

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Oversee the daily performa...

3 weeks ago seen See more...

Help Desk Analyst

Pursuit Aerospace

Morton, IL

$36.3K - $46K a year

Perform installation of PC hardware and software. Perform onboarding and deboarding duties for end users Assist in network and hardware troubleshooting. Assist in performing preventative maintenance and upgrades on servers. Help t...

3 weeks ago seen See more...

Help Desk Analyst

Info Origin, Inc.

Conyers, GA

$33.2K - $42.1K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

3 weeks ago seen See more...

IT Help Desk Analyst

Coventek Inc

Atlanta, GA

$37.7K - $47.7K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

3 weeks ago seen See more...

Help Desk Analyst I

City Of Beaumont, Texas

Beaumont, TX

$50,000 a year

Answers the Help Desk line and responds to end user requests, emails, questions, and problems in a professional and timely manner. Adverse working conditions include, but are not limited to, extreme cold, dust, and confined spaces...

3 weeks ago seen See more...

Help Desk Analyst

Bowman & Company Llp

Voorhees, NJ

From $20 an hour

401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Professional development assistance. Vision insurance. 1 y...

3 weeks ago seen See more...

Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

3 weeks ago seen See more...

Technical Help Desk Analyst

It Customer Service - Post

Trenton, NJ

$20 - $22 an hour

Microsoft Windows 10. Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio. Must have good clear communicati...

3 weeks ago seen See more...

Help Desk Analyst I

Triveni It

Conyers, GA

$15 - $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

3 weeks ago seen See more...

Level 1 IT Help Desk Analyst -GA

Nextrow Digital

Conyers, GA

$15 - $20 an hour

Job Title: Level 1 IT Helpdesk AnalystLocation: Conyers, GADuration: 2+ Months ContractClient: State of GA (DDS)LOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, Georgia.Call Center environmentProvides techn...

3 weeks ago seen See more...

IT Help Desk Support Technician

Douglas Emmett Management, Llc

Santa Monica, CA

$65,000 a year

401(k). 401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance. 5 years. Monday to Friday....

3 weeks ago seen See more...

Help Desk Specialist I

Hudson Valley Credit Union

Poughkeepsie, NY

Answer employee phone calls to Help Desk and resolve complaints/issues in a timely manner. If needed, accurately refer the user to other departments and/or published procedures for assistance.. Collect data and perform initial dia...

3 weeks ago seen See more...

Service Desk Technician Ii - Washington, United States - Gridiron IT

Gridiron It

Washington, United States

Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....

2 weeks ago seen See more...

Service Desk Associate - Columbia, United States - FEI Systems

Fei Systems

United States

Build rapport and elicit problem details from nontechnical or technical customers. Provide timely, efficient and pleasant follow up to user questions or issues. Communicate customer priorities regarding incidents and problems to s...

2 weeks ago seen See more...

Technician I or II - Service Desk - 2 Positions to be Filled

Sam Houston State University

Huntsville, TX

Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdfOccupational Category:Technical/Para-ProfessionalDepartment:IT EngagementDivision:Information TechnologyOpen Date:03/08/2024Open Unti...

2 weeks ago seen See more...

Help Desk Technician

Skiltrek

Rogers, AR

The ideal candidate is a positive team player with excellent communication skills that demonstrates an aptitude for advanced support, incident reporting/analysis, communication, and a potential for growth. (Mac Support a plus, not...

3 weeks ago seen See more...

Help Desk Team Leader

Fusion Technology Solutions

Healdsburg, CA

Provides input in selecting, training and providing day-to-day lead work guidance and direction to front-line IT Support Technicians; assigns, schedules and monitors work for completeness, accuracy and conformance with company req...

3 weeks ago seen See more...

Help Desk Technician

Progressive Treatment Solutions

Palatine, IL

Basic understanding of computer hardware and software components. Familiarity with routers, switches, firewalls. Proficiency in troubleshooting common computer issues (e.g., hardware, software, connectivity). Knowledge of Microsof...

3 weeks ago seen See more...

Help Desk Associate

Bank Of South Carolina

Charleston, SC

Provide first-level technical support to end users via phone, email, or remote desktop tools. Diagnose and troubleshoot hardware and software issues, including operating systems, applications, and peripherals. Document and track s...

3 weeks ago seen See more...

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