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Help Desk Analyst jobs in Coppell, TX

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HELP DESK ANALYST

Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...

CompanyCollin College
AddressFrisco, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Help Desk Analyst

Collin College

Frisco, TX

Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...

3 weeks ago seen See more...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

3 weeks ago seen See more...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

3 weeks ago seen See more...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

3 weeks ago seen See more...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

3 weeks ago seen See more...

IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

3 weeks ago seen See more...

Help Desk Technician in Addison, TX at SNI Technology

Sni Companies

Addison, TX

Provide technical support and troubleshooting for software, hardware, and network issues. Respond promptly and professionally to Help Desk tickets, ensuring timely resolution of issues. Install, configure, and maintain operating s...

a month ago seen See more...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

3 weeks ago seen See more...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

3 weeks ago seen See more...

Help Desk Agent - Dallas/TX

Glory Global Solutions

Dallas, TX

$18 - $20 an hour

Provides technical support and troubleshooting assistance to end users via telephone on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests. Rel...

4 weeks ago seen See more...

Help Desk Technician - Dallas, Texas

Bigthumb It Consultants

Dallas, TX

$55,000 - $75,000 a year

401(k). Dental insurance. Health insurance. Vision insurance. 2 years. 3 years. 8 hour shift. Bachelor's (Required)....

2 months ago seen See more...

Service Desk Analyst

Chili's

Dallas, TX

$43.6K - $55.2K a year

Take calls from the restaurant and then registers an incident within ServiceNow, the ITSM tracking tool Work incidents reported by the restaurant through the Self Service Portal (SSP) Work with third party field technicians Quickl...

2 months ago seen See more...

Help Desk Rep II

Ncr Atleos

Frisco, TX

Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...

3 weeks ago seen See more...

Help Desk Technician I

Garver

Frisco, TX

Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...

3 weeks ago seen See more...

What should I search to find Help Desk Analyst jobs in Coppell, TX?

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Top Jobs in Coppell, TX

Specialist, Management, Lead Systems Engineer, Software Engineer, Lead Software Engineer, Associate Software Engineer, Software Engineering Manager, Senior Project Manager, Lead Platform Engineer, Principal Security Engineer, Senior Software Engineer, Product Software, Business System Analyst, Senior Business Analyst, Security Engineer,

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