Full-Time Service Desk Analyst jobs in Chicago, IL

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SERVICE DESK ANALYST - MID (HYBRID)

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

CompanyCaci
AddressMaryland, United States
CategoryInformation Technology
Job typeFull-time
Date Posted 4 weeks ago See detail

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

Service Desk Analyst

Tenisitech

Remote

$18 - $22 an hour

Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment. Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment....

Service Desk Analyst - Level 1

Wynne System

Remote

$40,000 - $50,000 a year

Business to business support of Wynne Systems products Ticket and workload management using our online ticketing tool Resolution of data issues Creation of knowledge base articles Replication of bugs within the Wynne System produc...

Service Desk Analyst

A2Z Sync

Colorado, United States

$45,000 - $60,000 a year

Responding to client support queries over the phone and via chat and support PMs Provide technical assistance and support for incoming queries. Ensure all customer inquiries are handled in an accurate and timely fashion. Maintain...

Senior Service Desk Analyst

Teksystems

Chicago, IL

Provides systems analysis support to clients; analyzes and determines computing needs and makes recommendations on appropriate tools (hardware, software, peripherals). Installs, configures and maintains computing tools, provide...

Sr Analyst, Partnership Services New

Northern Trust

Chicago, IL

Unspecified

Responsible for Client and Investor inquires where meeting their service level requirements are a must. Review, draft and send emails and client correspondence within the required time frames. Process a wide range of dealing trans...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

Associate Benefits Support Services Analyst

Trinet

Remote

$49,200 - $88,600 a year

Assists employees with benefits inquiries in the areas of work-site-employee health benefits, client benefits, flexible compensation services, retirement services, COBRA services, and other related areas. Communicates and resolves...

Service Desk Supervisor

Saic Motor

STERLING, VA

Manage Service Desk Agents and Dispatch processes in support of all CBP and Border Patrol sites.. Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch Chiefs, and...

Service Desk Agent

Saic Motor

Remote - Texas, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

French Bilingual Service Analyst Associate

Nesco Resource

Cranberry Township, PA

$22.50 •

At this time, we do not have a date that analysts will be asked to work full time in the office.Position DescriptionIndividuals in this job position perform work at the intermediate level within this job family.The IT Service Anal...

Service Desk Technician Ii - Washington, United States - Gridiron IT

Gridiron It

Washington, United States

Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....

Service Desk Associate - Columbia, United States - FEI Systems

Fei Systems

United States

Build rapport and elicit problem details from nontechnical or technical customers. Provide timely, efficient and pleasant follow up to user questions or issues. Communicate customer priorities regarding incidents and problems to s...

Energy Services Business Analyst

Audi Of America

Reston, VA

Responsible for the implementation and management of the data monetization strategy including ecosystem readiness and achievement of business targets. Work with AoA and Audi AG to build the business case for approval of selected E...

Behavior Analyst (BCBA) - Adult Services

Eden Autism Services

New Jersey, United States

Assist in creation of learning environments that are supportive of participant needs, using evidence-based practices for intervention purposes. Knowledgeable and fluent with individual intervention plans. Provide compassionate car...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

Deal Desk Senior Analyst

Twilio

United States

Collaborate with and establish solid trusted working relationships with team members, Product Management, Commercial Legal, Billing Operations, Order Management, and Finance with the ability to identify policy, process and tooling...

Junior Integrated Care Services Analyst

Intus Care

Remote

$90,000 - $110,000 a year

Conduct interviews with program staff as part of the organization discovery process. Collect data from internal and external information resources and develop reports to support PACE organization clinical decision-making, includin...

Request Fulfillment Service Desk

Travel + Leisure

Delaware, United States

Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.ITA strong candidate has been identified for this position.Where Memories Start with YouHo...

IT Service Desk Technician - Tampa, United States - Penske Truck Leasing

Penske Truck Leasing

United States

At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people. Major Responsibilities: Pr...

Sr. Financial Analyst - BU Support (Asset Servicing)

Northern Trust

Chicago, IL

Unspecified

Strong finance and/or accounting skills. Strong attention to detail. Solid analytical and problem solving skills. Good oral and written communication skills with an ability to communicate with partners across all levels of seniori...

Service Desk Agent

Saic Motor

Remote - Texas, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

Service Desk Agent

Saic Motor

Remote - North Carolina, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

Customer Service Specialist (Administrative Analyst/Specialist Non-Exempt)

Califirnia State University Fullerton

Fullerton, CA

At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. Represents SBS by e...

IT Service Desk Technician

Empire State University

New York, United States

Provide first-level technical support and assistance to end-users via phone, email, live chat, and our ticketing system. Deliver excellent customer service, ensuring a positive experience for all users. Troubleshoot and resolve ha...

Senior Analyst, Partnership Servicing Group

Northern Trust

Chicago, IL

Unspecified

Responsible for Client and Investor inquires where meeting their service level requirements are a must. Review, draft and send emails and client correspondence within the required time frames. Process a wide range of dealing trans...

Analyst - Corporate Real Estate Business Services

United Airlines

Chicago, IL

Executive Presentation Skills: Support broader Corporate Real Estate team in developing highly visible leadership and town hall presentations Resource & Process Management: Support resource planning process by collaborating with t...

Deal Desk Analyst

Twilio

United States

Establish trusted working relationships with Commercial Solutions team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales.. Ensure forward deal momentum while providing excellent customer service to our S...