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HELP DESK ANALYST

The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...

CompanyLatitude, Inc.
AddressOmaha, NE
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Help Desk Analyst

Latitude, Inc.

Omaha, NE

The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...

4 weeks ago seen See more...

Service Desk Analyst

Pomeroy Technologies, Llc.

Omaha, NE

Be a key participant in user testing, implementing, document creation and communication for information technology department and the end-user.Provide after-hours support and perform any additional responsibilities as reque...

4 weeks ago seen See more...

Help Desk Analyst

Robert Half

Pittsburgh, PA

What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...

4 weeks ago seen See more...

Help Desk Analyst ( Hybrid)

Johnson Service Group

Cranberry Township, PA

Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...

4 weeks ago seen See more...

LU Help Desk Analyst - Phoenix AZ (100% on-site)

Focused Hr Solutions Llc

Phoenix, AZ

If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY RATE Max Rate is $20 - 26 /hr W2Description:| Position Description | Serve as the first point of contact for customers seeking technical assistance...

4 weeks ago seen See more...

Help Desk Analyst

Walbec Group

Waukesha, WI

Multi-year Milwaukee Business Journal Best Place to Work honoree and a Best Place to Work by Employ Humanity. Associated with many exciting state, municipal, federal, and commercial projects. Check out our website for a complete l...

4 weeks ago seen See more...

Help Desk Analyst II - NISSC II

The Jacobs Brand

Colorado Springs, CO

Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...

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Help Desk Analyst II - NISSC II

Jacobs

Colorado Springs, CO

Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...

4 weeks ago seen See more...

Service Desk Analyst

Kubota

Gainesville, GA

Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and pro...

4 weeks ago seen See more...

Service Desk Analyst I

Ps Logistics

Birmingham, AL

Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment. Analyze, troubleshoot, diagnose, and repair hardware and software issues. Assist in user manageme...

4 weeks ago seen See more...

Help Desk Analyst I

Talentporte

Kansas City, MO

Support is provided in a process-oriented environment with Service Level Objectives and specific focus on exceeding customers expectations by delivering quality customer service. With minimal supervision, uses technical expertise...

4 weeks ago seen See more...

Service Desk Analyst

Juno Search Partners - Open Positions

Wayne, PA

Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...

4 weeks ago seen See more...

Service Desk Analyst I (Information Technology - College of Medicine)

Florida State University

Tallahassee, FL

Responsible for troubleshooting computer hardware and software for solutions. Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including...

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Service Desk Analyst 2

Intuit

Washington, DC

...

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Deal Set Up and Funding Analyst

Bcforward

Pineville, NC

Deal Set Up and Funding Analyst Charlotte, NC 28210!Position Title: [Deal Set Up and Funding Analyst]Location: [Charlotte, NC 28210]Anticipated Start Date: [05/17/2024]Expected Duration: [3-6 months contract (Possible extension or...

3 weeks ago seen See more...

Deal Set Up and Funding Analyst - Loan Analyst

Bcforward

Newark, DE

Initiate collaboration across multiple teams to effectively interpret loan documentation for accurate processing of new deals. Own coordination of principal and fee-related closing payments. Maintain accountability for gathering a...

3 weeks ago seen See more...

Help Desk Analyst- Hybird

Johnson Service Group

Cranberry Township, PA

Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...

4 weeks ago seen See more...

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

4 weeks ago seen See more...

Service Desk Analyst

It Authorities Inc.

Remote

$19 - $23 an hour

Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...

a month ago seen See more...

Service Desk Analyst II / IS - Service Desk / Full Time

Children's Hospital Los Angeles

Los Angeles, CA

$58.3K - $73.8K a year

Good problem solving, communication, results oriented, team oriented and customer service skills. Excellent analytical, written, and verbal communication skills are a must. Strong communication skills; must clearly be able to comm...

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Service Desk Analyst

Intellibee

Pontiac, MI

$51.6K - $65.4K a year

5+ years experience on a Level 1 / Level 2 Service Desk 3+ years experience in User Account Management (experience with OTKA a plus) 3+ years experience with M365 Product end user support Passionate about delivering the ultimat...

a month ago seen See more...

Service Desk Analyst

Elegant Enterprise Wide Solutions, Inc

Pontiac, MI

$19.69 - $23.71 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end user support. Passionate about delivering the ulti...

a month ago seen See more...

Help Desk Analyst 1

State Of Georgia

Atlanta, GA

$36,973.63 - $48,213.74 a year

Provides technical support for customers needing access to or assistance with SAO TeamWorks applications. Logs into to Platform 28 calling software answers phones calls, responds to service requests tickets concerning routine to c...

a month ago seen See more...

Senior Manager, Deal Desk

Best Buy

Remote

$89,600 - $160,100 a year

Lead the structuring and pricing of complex deals and contracts, considering factors such as margins, pricing strategies, discounts, and terms and conditions. Lead RFP/RFQ/RFI responses in partnership with operations, delivery, pr...

a month ago seen See more...

Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

a month ago seen See more...

Service Desk Analyst I

Doosan Bobcat North America

West Fargo, ND

Join our team!

Receiving phone calls, chats, electronic forms, and walk-up customer support. Logging Tickets & Managing workload within the ITSM Service Desk software solution. Service Request fulfillment. Incident resolution or providing work a...

a month ago seen See more...

IT Help Desk Analyst

Vortalsoft

Remote

$15 - $19 an hour

Responding to inbound incident requests within defined SLAs. Customer Service: including customer-oriented telephone and email/chat abilities that respond quickly, competently and patiently to customer requests. Customer identific...

a month ago seen See more...

Service Desk Analyst

Tenisitech

Remote

$18 - $22 an hour

Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment. Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment....

a month ago seen See more...

IT Service Desk Analyst (Full time, 1st Shift) Watertown, WI

Wis Pak, Inc.

Watertown, WI

As a team member of the internal IT Team, this position will be key in supporting the company with desktop/laptop, mobile devices, Office 365, collaboration tools, cloud-based telephony tools, infrastructure, and much more.The ide...

a month ago seen See more...

Learning Management Systems Help Desk Analyst

Suny System Administration

Albany, NY

$52.8K - $66.8K a year

Communicating with prospective and current students, faculty, and campus staff by telephone, email or live chat to assist with navigation, settings issues, gathering information, and resolving issues related to online courses on a...

a month ago seen See more...

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