Deal Desk Analyst jobs

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HELP DESK ANALYST-BILINGUAL (HYBRID)

Monitoring incoming issues that are resolved by the front-line Help Desk staff. Diagnosing the root cause and resolving isolated issues. Escalating customer issues to development staff. Recommending product and process improvement...

CompanySerigor Inc.
AddressDurham, NC
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Help Desk Analyst-Bilingual (HYBRID)

Serigor Inc.

Durham, NC

Monitoring incoming issues that are resolved by the front-line Help Desk staff. Diagnosing the root cause and resolving isolated issues. Escalating customer issues to development staff. Recommending product and process improvement...

IT Help Desk Analyst II

American Family Care

Birmingham, AL

SummaryThe Helpdesk Analyst II position is the first line of support to resolve issues related to AFCs Electronic Health Record Systems and IT. This positions primary responsibility is to efficiently address issues reported by end...

Service Desk Analyst

Teksystems

Green Bay, WI

You should be able to work in a fast-paced and constantly changing team environment and possess strong organizational skills with exceptional follow-through and attention to detail. You will be responsible for reviewing service de...

IT Help Desk Analyst

Lyra Technology Group

San Francisco, CA

About Cross the DivideCross the Divide is a technology services company dedicated to bringing non-profit organizations the information technology tools they need to strengthen and support their programs. Their client list includes...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

Help Desk Analyst I

Phoenix Children's Hospital

Phoenix, AZ

Technical ResponsibilitiesDiagnoses and resolves technical hardware and software issue using troubleshooting skills.Provides complete and accurate information for all tickets entered into the Service Desk software to include prope...

Help Desk Analyst (Tier 1 )

Leidos

Remote

$20.48 - $22.00 an hour

Provides Help/Service Desk support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Ability to diagnose data communications problems using specialized tools, test equipment, and softwar...

Help Desk Analyst

Dt Professional Services

Remote

$18.50 - $20.00 an hour

Warwick (RI) Kansas City (KS) Oklahoma City (OK) Wilmington (DE) Cleveland (OH) Lake Mary (FL) Phoenix (AZ) Provides basic Help Desk support for problems and service requests related to hardware, software, network/mainframe connec...

HIT Service Desk Analyst I

Advocate Aurora Health

Oak Brook, IL

Provides initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications. Gathers information a...

Senior Service Desk Analyst

Saicon Consultants Inc

Richmond, VA

4 years experience working in an IT Service Desk in a leadership role. Team Lead experience. Professional experience in a work environment supporting Windows 10 and Windows 11. Experience working with a Service Desk ticketing sys...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

Service Desk Analyst I

Knitwell Group

Pataskala, OH

$19.50 an hour

Provide tier 1 technology support to associates working in our stores and corporate offices. Escalate support issues to appropriate technical staff. Submit vendor service requests for the Point of Sale (POS) and other break-fix pr...

Service Desk Analyst

Encova Insurance

Charleston, WV

Associate Degree in Computer Science, Business Administration, or related fields preferred. ITIL Certification or knowledge of IT Service Management processes desired. Effective customer service skills, including active listening....

Senior Service Desk Analyst

Teksystems

Chicago, IL

Provides systems analysis support to clients; analyzes and determines computing needs and makes recommendations on appropriate tools (hardware, software, peripherals). Installs, configures and maintains computing tools, provide...

Service Desk Analyst 1

Cts

Trumbull, CT

$50,000 a year

Responds to rotating after-hours emergency calls. Become familiar with each client and their respective applications. Learn fundamental operations of commonly used software, hardware, and other equipment. Follow standard Service D...

Service Desk Analyst II

Green Solutions

Detroit, MI

$35 - $45 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end-user support. Passionate about delivering the ulti...

Senior Manager, Deal Desk (Remote US)

Confluent, Inc

San Francisco, CA

Manage complex, nonstandard deals with multiple cross-functional partners. Provide stakeholders with deal analysis and visibility into contract complexity. Train, mentor, and educate other members of the Deal Desk team and help co...

Tier One Service Desk Analyst (Hybrid)

Seek Now

Louisville, KY

Tracks and reports on operational and service level metrics. Works closely with staff by providing Tier 1 Service Desk support. Identifies, recommends and implements improvement initiatives to streamline IT operations and workflow...

Help Desk Analyst

Leidos

Edgewood, MD

Works to achieve day to day objectives consisting of tasks that are typically routine, with some deviation from standard practice. Works under moderate supervision for routine tasks. Resolves routine problems and issues, with clea...

Service Desk Analyst I

Herc Rentals

Bonita Springs, FL

Support Herc based applications and infrastructure for all North America. Analyze user needs, facilitate support, and provide complete solutions whenever possible. Communicate issues and opportunities to Service Desk leadership. M...

Service Desk Support Analyst

Karl Storz Endoscopy - America

Los Angeles, CA

$22.88 - $35.53 per hour

Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. . Work with business partners to colle...

IT Service Desk Support Analyst

State Of California

Sacramento, CA

Close to major freeways, light rail, and transit stops. Enclosed bicycle parking. Close to downtown shopping and restaurants. Close to the Golden 1 Center and Sutter Health Park. INFORMATION TECHNOLOGY ASSOCIATE. Job Application P...

Business Analyst Service Desk/Helpdesk Consultant

Mindteck

Trenton, NJ

4 year college degree or equivalent study required. Relevant work experience: 6 to 8 years. Experience as a Business Analyst - Required 5 years. Experience with customer service/end user support/help desk support - Required 5 year...

Help Desk Support Analyst I

Park Place Technologies

Atlanta, GA

This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...

Help Desk Support Analyst I

Park Place Technologies

Charlotte, NC

This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

Sales Analyst - Field Help Desk

Abbvie

Concord, NC

BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...

IT Lead Analyst, Support Desk

Price Chopper

Buffalo, NY

Overnights may be required as a part of a scheduled shift. Evenings, nights, and weekend required. Holidays. On Call Required....

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...