Customer Success Manager jobs in San Francisco, CA

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CUSTOMER SUCCESS MANAGER

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

CompanyAshby
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted a week ago See detail

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Strategic Customer Success Manager

Openai

San Francisco, CA

$240,000 - $300,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

Customer Success Manager

Permitflow

San Francisco, CA

Customer Focused: Build and maintain strong, long-lasting customer relationships, understand their needs, and ensure their satisfaction with the PermitFlow software.. B2B Software Customer Success Expert: Managed customers with 5-...

Customer Success Manager, Scaled

Dronedeploy

San Francisco, CA

Act as a Product Advisor / Technical Liason for DroneDeploy's Small, Medium Business cohort. Engage with customers post-sales, driving user adoption and business value to support high retention. Work with a large portfolio of cus...

Cybersecurity Customer Success Manager

Cyberhaven

San Francisco, CA

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Customer Success Manager

Codesignal

San Francisco, CA

$75,000 - $100,000 a year

Winning Builtin's Best Places to Work: Fully Remote 2023 Award. Continuing to be an Industry Leader in several G2 Categories in 2023. Winning TrustRadius' Best of Software 2022 Award. Getting Certified as a Best Place to Work 2023...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

Customer Success Manager

Moxion Power

Richmond, CA

$150,000 - $180,000 a year

Help our customers deploy our products successfully across key industry verticals, achieving a high utilization rate Collaborate with customer leadership teams to create strategic success plans, leveraging deep understanding of th...

Vice President of Customer Success

Ironclad Inc.

San Francisco, CA

Reporting to the SVP, Customer Success - lead our global Success organization of CSMs, Customer Education, and Scaled Success. This team provides both aligned and scaled success offerings as well as providing in person and on-dema...

Program Manager, Scale Customer Onboarding

Figma

San Francisco, CA

Own and manage Scale Customer Onboarding programs. Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization. Guide customer goals and successfully drive a high...

Digital Success Manager

Openai

San Francisco, CA

$190,000 - $240,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

Head of Customer Success

Parallel Domain

San Francisco, CA

Manage synthetic data delivery projects for strategic autonomous vehicle and drone customers. Build processes and practices to enable a high functioning team of Technical Engagement Managers and Solutions Engineers. Work closely w...

Senior Director, Customer Success

At Foursquare

San Francisco, CA

Lead a team of 30-35 Customer Success Managers of varying experience levels, many of whom are in earlier stages of their career. Mentor and develop the team through professional career development and personal empowerment, enablin...

Client Partner - Customer Success

Incredible Health

San Francisco, CA

$88.5K - $112K a year

Own Value Creation for an assigned book of hospitals and health systems - measured through Client Retention, Revenue Growth, & Employer Optimization. Creation and execution of growth strategies with a defined set of clients, focus...

Customer Success Lead

Pear Vc

San Francisco, CA

Collaborate with the founders and initial GTM team to build the Customer Success function from the ground up and define the strategy and key success metrics. Have in-depth knowledge of the product, help customers solve problems an...

Customer Success Operations Analyst

Sigfig

San Francisco, CA

Partner with cross-functional teams to identify product enhancements and strategic initiatives driving platform adoption. Develop Customer Success KPI reporting and incident management, ensuring timely resolution and customer sati...

Senior Customer Data Strategy Manager (Remote, San Francisco)

Dynatrace

San Francisco, CA

Work in conjunction with the SFDC Accounts and Security Manager to coordinate all Customer Data Strategy and other account related activities. Development and application of the Customer Data Strategy as a subject matter expert. E...

Customer Experience Strategy Manager

Asana

San Francisco, CA

Own and execute global strategic projects to deliver GTM strategy, working cross-functionally across sales, customer success, enablement, marketing, product, finance, support. Manage a team to help facilitate the support of the gl...

Sales Manager, Mid-Market Sales, Google Customer Solutions

Google

San Francisco, CA

Bachelor's degree or equivalent practical experience.. 8 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.. Experience leading a sales team or developing sales p...

Customer Relationship Manager

Pge

San Francisco, CA

Resolves billing, reliability and service issues for residential and SMB customers. Participates in identifying solutions and may participate in cross functional teams looking into process improvement.. Participates in Chamber/Com...

Customer Marketing Manager

Delicato Family Wines

San Francisco, CA

Develops prioritized Customer Marketing performance plans in alignment with Company goals and objectives; communicates clearly defined objectives to key sales and distributor stakeholders. Proactively leads strategic discovery and...

Senior Manager, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...

Customer Service Associate/Assistant Property Manager

West Coast Self-Storage Group

Daly City, CA

$17.50 an hour

$17.50 plus MONTHLY & QUARTERLY BONUS potential!. Medical, Dental, Vision insurance. Flexible Spending Account (FSA). $10,000 Employer Sponsored Life Insurance. Paid Sick and Vacation. 401(k)/Roth with matching funds. Annual Profi...

Customer Onboarding Manager

Crowdbotics

Berkeley, CA

Conduct welcome calls and onboarding sessions with new clients to understand their goals and set expectations. Create and maintain onboarding and enablement materials, including guides, tutorials, and FAQs, to help customers navig...

Account Manager Customer Service

Chemical Strategies, Inc.

San Leandro, CA

HIRING NOWJob Title: Account Manager / Customer ServiceWarehouse Location: San Leandro, CA (Davis and Doolittle st)Looking for a career and not just another job? Solicits sale of new or additional products and services.THE CANDIDA...

Customer Care, Call Center Manager

British Swim School

Millbrae, CA

$25 - $30 an hour

Enthusiastic, assertive personality with strong relationship and customer service skills. Effective and Influential Leadership in a fun environment built on Trust. Written and oral communication skills. Strong Business Acumen with...