Customer Success Manager jobs in Oakland, CA

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CUSTOMER SUCCESS MANAGER

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

CompanyAshby
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Principal, Customer Resiliency Program Manager

Pge

Oakland, CA

Leverage deep understanding of utility program management to provide support to the team across the portfolio of Customer Resiliency programs, specifically providing support with program origination / standing up new systems and o...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Senior Manager, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...

Customer Service Manager

Runhood Power Inc

Hayward, CA

$57,500 - $75,000 a year

Experience in Customer Satisfaction and Customer Service Management. Excellent Communication skills. Analytical and problem-solving skills. Excellent Leadership skills. Ability to identify areas for improvement and implement best...

Senior Manager - Security and Compliance Customer Trust

Salesforce, Inc.

San Francisco, CA

Host and lead complex customer security reviews from Salesforce customers and prospect customers in the AMER/LACA region. Present Security and Compliance related topics to customers at the Salesforce Innovation Center (SIC) as wel...

Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

Vice President of Customer Success

Ironclad Inc.

San Francisco, CA

Reporting to the SVP, Customer Success - lead our global Success organization of CSMs, Customer Education, and Scaled Success. This team provides both aligned and scaled success offerings as well as providing in person and on-dema...

Digital Success Manager

Openai

San Francisco, CA

$190,000 - $240,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

Head of Customer Success

Parallel Domain

San Francisco, CA

Manage synthetic data delivery projects for strategic autonomous vehicle and drone customers. Build processes and practices to enable a high functioning team of Technical Engagement Managers and Solutions Engineers. Work closely w...

Senior Director, Customer Success

At Foursquare

San Francisco, CA

Lead a team of 30-35 Customer Success Managers of varying experience levels, many of whom are in earlier stages of their career. Mentor and develop the team through professional career development and personal empowerment, enablin...

Client Partner - Customer Success

Incredible Health

San Francisco, CA

$88.5K - $112K a year

Own Value Creation for an assigned book of hospitals and health systems - measured through Client Retention, Revenue Growth, & Employer Optimization. Creation and execution of growth strategies with a defined set of clients, focus...

Account Manager Customer Service

Chemical Strategies, Inc.

San Leandro, CA

HIRING NOWJob Title: Account Manager / Customer ServiceWarehouse Location: San Leandro, CA (Davis and Doolittle st)Looking for a career and not just another job? Solicits sale of new or additional products and services.THE CANDIDA...

Program Manager, Scale Customer Onboarding

Figma

San Francisco, CA

Own and manage Scale Customer Onboarding programs. Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization. Guide customer goals and successfully drive a high...

Senior Customer Data Strategy Manager (Remote, San Francisco)

Dynatrace

San Francisco, CA

Work in conjunction with the SFDC Accounts and Security Manager to coordinate all Customer Data Strategy and other account related activities. Development and application of the Customer Data Strategy as a subject matter expert. E...

Customer Experience Strategy Manager

Asana

San Francisco, CA

Own and execute global strategic projects to deliver GTM strategy, working cross-functionally across sales, customer success, enablement, marketing, product, finance, support. Manage a team to help facilitate the support of the gl...

Sales Manager, Mid-Market Sales, Google Customer Solutions

Google

San Francisco, CA

Bachelor's degree or equivalent practical experience.. 8 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.. Experience leading a sales team or developing sales p...

Customer Service Associate/Assistant Property Manager

West Coast Self-Storage Group

Daly City, CA

$17.50 an hour

$17.50 plus MONTHLY & QUARTERLY BONUS potential!. Medical, Dental, Vision insurance. Flexible Spending Account (FSA). $10,000 Employer Sponsored Life Insurance. Paid Sick and Vacation. 401(k)/Roth with matching funds. Annual Profi...

Engineering Manager - Customer Care

Roblox

San Mateo, CA

Guide large cross-functional projects that span multiple teams. Drive the team roadmap, charter, and vision. Uphold high coding standards and establish new ones. Work for your team, being a force multiplier by unblocking issues an...

Technical Project Manager - Core Customer Onboarding (Spanish or Portuguese Speakers Preferred)

Neo4J

San Mateo, CA

Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deplo...