Customer Success Management jobs in Chicago, IL
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CUSTOMER SUCCESS ANALYST
Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...
| Company | Cresta |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | a month ago See detail |
Customer Success Analyst
Cresta
United States
Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...
a month ago seen See more...
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Director, Customer Success
Rackspace
United States
Consistently works with abstract ideas or situations across functional areas of the business.. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major fun...
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Customer Success Associate, Technical Support (French bilingual)
Fortive
Remote
Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...
2 months ago seen See more...
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Senior Customer Success Associate
Zip
United States
You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention.. Educate and enable our customers on Zips platfor...
2 months ago seen See more...
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Client Success Manager – Software
Willis Towers Watson
Illinois, United States
Renewal retention rate. Upsell of related products and services. Focusing on Clients. Driving Excellence. Influencing Stakeholders. Working in Teams. Business Acumen. Sales Mindset. 5+ years experience in a Client Success Role in...
2 months ago seen See more...
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Global Client Success Manager, Europe
Motorsport Network
Remote - Oregon, United States
Show jobResponsibilitiesBe the main point of contact for clients, ensuring their inquiries are responded to and their issues or concerns are addressedCollaborate with internal teams to ensure client satisfaction is met and success...
2 months ago seen See more...
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Customer Success Representative
Honeycomb Insurance
Chicago, IL
$54.2K - $68.7K a year
Serve as a first point of contact by answering inbound calls, email inquiries, and chatmessages, in the process establishing and maintaining effective relationships withcustomers by providing the highest level of service experienc...
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Pre-Sales Machine Learning Engineer - Customer Success
Weights & Biases
United States
Be an expert in implementing effective, robust, and reproducible Machine Learning pipelines for engineering teams using Weights & Biases tools. Partner with our customers and prospects to uncover their desired outcomes and be the...
2 months ago seen See more...
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Enterprise Customer Success Leader
Simpplr
Remote
$175,000 - $260,000 a year
Lead the Enterprise Customer Success team. Develop and measure team and team members effectiveness using the metrics that matter for Customer Success and Simpplr business outcomes - including strategic planning, headcount, segment...
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Client Success Manager
Relentless Digital Llc
Remote
$45,000 - $55,000 a year
What Project Management and CRM tools have you used? Describe your account management experience and the largest number of clients you have managed at one time. Describe your level of SEO and Local SEO knowledge and experience. De...
2 months ago seen See more...
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Membership Success Manager Position at the Cloud Security Alliance
Cloud Security Alliance
Remote
$60,000 - $80,000 a year
Develop and execute a comprehensive engagement program to drive member participation. Utilize various channels, including digital platforms and direct outreach, to connect with. Act as a liaison between members and internal depart...
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Customer Management Systems - Billing and Training Manager
Highline Services Llc
United States
$75,000 - $95,000 a year
Oversee and streamline billing processes for prepaid and postpaid subscribers Manage and assist the team responsible for monthly subscriber billing Manage and assist with products and pricing configuration, testing and implementat...
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Customer Success Professional
Lumen Technologies
Remote - United States
Implement Customer Success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and e...
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Customer Success Specialist
D2L
Remote
$60,000 - $82,500 a year
Define, coordinate, implement and measure activities that drive customers adoption and strategic success. Develop a coaching capacity to provide support to our customers with the training, skills and tools they need to drive adop...
2 months ago seen See more...
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Director of Customer Success (Fully Remote)
Whatconverts
Remote
$99.8K - $126K a year
Own Customer Success in a way that is purposeful and generates revenue!Develop, implement, and refine an ongoing customer experience strategy aligned with company objectivesTrack and analyze KPIs to measure success and identify ar...
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Customer Success Representative
Revolution Prep
Remote
$50,000 a year
Working hours: 9AM-6PM PT Tuesday through Friday, and Saturday 5:30AM-2:30PM with scheduled breaks inbetween. Daily, deliver phone calls, emails, and SMS messages to prospective and current customers. Respond quickly to all inboun...
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Client Success Manager - Commercial Real Estate Coaching Program
Enhanced Brokering
Remote
$95.6K - $121K a year
Flexible schedule. Professional development assistance. Bonus opportunities. Commission pay. Performance bonus....
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Vice President Customer Success
Everspring Inc
Chicago, IL
$113K - $143K a year
Is an enthusiastic self-starter with strong leadership skills, who enjoys fast-paced environment, and is a consensus builder internally and externally. Has demonstrated success managing client relationships in complex technology a...
2 months ago seen See more...
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Customer Success Specialist
Pointment, Inc
California, United States
$25 - $40 an hour
Identify and target nail salons as potential customers for our salon management tool. Develop and execute strategies to effectively onboard nail salons onto our platform. Build strong relationships with key stakeholders at nail sa...
2 months ago seen See more...
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Sr. Associate, Product Manager - Card Customer Resiliency Experience
Capital One
Virginia, United States
Human CenteredYoull collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature designYou'll breakdown business epics into features a...
3 weeks ago seen See more...
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Manager Customer Base Management
Optimum
Texas, United States
The Customer Base Management Lead will support the development and execution of customer growth strategies for the Mobile business designed to build market share, increase customer lifetime value across lifecycle stages, and minim...
4 weeks ago seen See more...
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Manager Customer Services
Caterpillar
Colorado, United States
Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization. Directs, motivates, and develops the team. Supports the culture and values of the organization. Facilitates s...
4 weeks ago seen See more...
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Senior Manager, Customer Experience Software Engineering
Dropbox
United States
Lead and develop a high-performing team of engineers, fostering high individual agency, and driving impactful outcomes.. Shape and advance the future of Dash, driving Growth, PMF, product monetization and revenue generation for Dr...
4 weeks ago seen
Customer Support - US Manager Digital Transformation
Empower
United States
Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...
4 weeks ago seen
Sr Payor & Customer Engagement Manager
Biomérieux
Utah, United States
A family-owned company, bioMrieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve publi...
4 weeks ago seen See more...
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Customer Onboarding Manager - Software
Affinipay
United States
Master the product through a formal onboarding program and continued learning.. Prepare and lead Customer Onboarding experience assessing customer needs, and customizing onboarding experience to maximize utilization and delight.....
4 weeks ago seen
Senior Manager - Customer Experience
Twilio
United States
Build and implement a strategy to drive customer adoption and retention for our largest cohort of customers. Run a world class team by owning development programs to hire, coach, develop, and retain high-performing CXMs. Partner w...
4 weeks ago seen
MANAGER OF CUSTOMER BUSINESS
Solomon Page Fashion & Beauty
Chicago, IL
120000.00-130000.00 Per Year
Contribute point of view and develop omnichannel sell-in and sell-through retail action plans to become more efficient with internal teams including Sales Insights and Strategies Team, Marketing (US / eCOMM), Trade Marketing, Fina...
4 weeks ago seen See more...
Cash Controls and Customer Communications Manager in Sunrise, FL at TeamHealth
Teamhealth
Florida, United States
TeamHealth has ranked three years running as The Worlds Most Admired Companies by Fortune Magazine and one of Americas 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare orga...
4 weeks ago seen See more...
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Customer Service Manager - Marion, United States - Formica
Formica
United States
Bachelor's degree in Communication or Business Management required. Excellent communication (verbal and written) and interpersonal skills. Strong leadership skills. Ability to motivate and direct people to achieve desired results....
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