Customer Manager jobs in New York, NY

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ENTERPRISE CUSTOMER SUCCESS MANAGER

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

CompanyMuck Rack
AddressNew York, NY
CategoryInformation Technology
Salary$85,000 a year
Date Posted a month ago See detail

Enterprise Customer Success Manager

Muck Rack

New York, NY

$85,000 a year

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Customer Marketing Manager

Ramp Financial

New York, NY

$98.8K - $125K a year

Actively source and develop a pipeline of customer advocates and evidence to support marketing campaigns and sales references. Drive and scale our existing sourcing, including G2, Customer Surveys, and coordination with Sales. Mai...

Customer Success Manager, Marketing Services

Arizent

New York, NY

Partner with sales reps to manage clients, supporting 2-3 sales reps. Liaison between product development and team leaders to determine inventory availability. Review/audit contracts prior to product development sending to sales....

Customer Success Manager (ME)

Workday

New York, NY

$84,000 - $155,600 a year

3+ years of functional HCM or Financial domain experience. 3+ years proven experience supporting customer relationships. 3+ years experience in a customer-facing professional services role (consulting, implementation, project or a...

Customer Success Manager

Launchmetrics

New York, NY

$80,000 - $85,000 a year

Be an expert on system functions and features to become a strategic advisor for clients, continuously driving product value and ROI. Assist in pre-sales system demonstrations and technical meetings and complete necessary SOWs for...

Senior Manager Marketing-Small Business Customer Card Shop

Amex

New York, NY

$80,000 - $155,000 a year

Develop our Card Member-facing digital site strategy, using data to create a vision for a personalized and connected experience that includes Customer treatments and offers, with a long-term vision in mind. Partner closely with te...

Customer Service Project/Program Manager

Hewlett Packard

New York, NY

$54,450 - $83,850 a year

Collaborates on customer project delivery, operating under supervision and handling projects with small, localized scope, and low levels of risk. Assists in managing project finances and plays a role in coordinating with client an...

Customer Success Manager

Synthesia

New York, NY

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers.. Build and nurture strong rel...

Assistant Manager, Customer Operations - Eastgate Plaza

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Resy Customer Success Manager - New York

Amex

New York, NY

$60,000 - $110,000 a year

Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...

Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

Customer Support Sales Manager

York Pilates

New York, NY

Drive sales of membership packages, class packages, and private classes. Possess comprehensive knowledge of specials, membership packages, and retail offerings. Achieve or exceed sales targets, activating individual sales commissi...

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

Sr. Customer Success and Development Manager, Cloud, N.AMER

Cutover

New York, NY

Work closely with AWS ProServe CPMs, EMs and AWS account teams to build the Cutover & AWS joint pipeline. Enable AWS teams and their customers; facilitate adoption of Cutover by providing training and support, including setting up...

Sr. Manager - Strategic Customer Engagements, Americas, DL - AMER - US

Amazon

New York, NY

Key job responsibilitiesLead negotiations and customer closure for strategic, large, complex or highly competitive deals.Lead, build, and retain a team of industry expertsBuild a high-performing team of leaders, each responsible f...

Assistant Manager, Customer Operations - Mckinley Mall

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Customer Service and Operations Manager

Whole Phonics, Inc.

New York, NY

Be the friendly persona behind addressing customer questions, concerns, and more!. Offer guidance and solutions, especially for order-related concerns, making sure our customers feel supported.. Keep the conversation upbeat and fr...

Manager, Customer Success

Ramp Financial

New York, NY

$111K - $140K a year

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers Hire and train new Customer Success Managers o...

Customer Onboarding Manager

Frontify Ag

New York, NY

$102,000 - $120,000 a year

You have 3+ years of experience in Customer Success, Project Management, or another client-facing role in a SaaS company. Youre a natural at onboarding and enjoy presenting. You see yourself as a teacher who increases product ado...

Customer Enablement Manager

Synthesia

New York, NY

Onboarding and enabling our customers on the Synthesia app, from the beginning of their journey until they become champions and collaborate with other positions at Synthesia having the same goal. Working with our Product Managers,...

Manager, Customer Success

Ramp

New York, NY

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers. Hire and train new Customer Success Managers...

Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

Strategic Senior Customer Success Manager

Smarsh

New York, NY

$170,000 - $180,000 a year

Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...

Senior Manager, Customer Performance Insights

Amex

New York, NY

$80,000 - $155,000 a year

Leading the development of a connected, scalable enterprise customer sentiment measurement program that will enable AXP marketers to understand the effectiveness of our products, services and marketing, including (but not limited...

Customer Identity & Access Management Product Manager (Remote - US)

Merck

Rahway, NJ

Partner with the IAM Product Manager and business stakeholders in understanding, prioritizing,and developing strategically aligned solutions which drive maximum business value.. Act as the single point of contact for all technical...

Manager Customer Experience

Resorts World New York

South Ozone Park, NY

Execute slot tournaments to maximize guest engagement when programmed. Initiate the contract review process with multiple vendors and external stakeholders and ensures that all legal and insurance documentation has been reviewed a...

Manager, Customer Service

Sysco

Hoboken, NJ

Develops and promotes the departments goals and objectives through the management of planning and supervising activities. Develop, implement, and maintain department procedures. Analyze and identify changes to increase department...