Customer Manager jobs in New York, NY

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SENIOR CUSTOMER SUCCESS MANAGER

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

CompanyLeap
AddressNew York, NY
CategoryInformation Technology
Salary$125,000 - $140,000 a year
Job typeFull-time
Date Posted 2 months ago See detail

Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

Customer Support Sales Manager

York Pilates

New York, NY

Drive sales of membership packages, class packages, and private classes. Possess comprehensive knowledge of specials, membership packages, and retail offerings. Achieve or exceed sales targets, activating individual sales commissi...

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

Sr. Customer Success and Development Manager, Cloud, N.AMER

Cutover

New York, NY

Work closely with AWS ProServe CPMs, EMs and AWS account teams to build the Cutover & AWS joint pipeline. Enable AWS teams and their customers; facilitate adoption of Cutover by providing training and support, including setting up...

Sr. Manager - Strategic Customer Engagements, Americas, DL - AMER - US

Amazon

New York, NY

Key job responsibilitiesLead negotiations and customer closure for strategic, large, complex or highly competitive deals.Lead, build, and retain a team of industry expertsBuild a high-performing team of leaders, each responsible f...

Assistant Manager, Customer Operations - Mckinley Mall

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Customer Service and Operations Manager

Whole Phonics, Inc.

New York, NY

Be the friendly persona behind addressing customer questions, concerns, and more!. Offer guidance and solutions, especially for order-related concerns, making sure our customers feel supported.. Keep the conversation upbeat and fr...

Manager, Customer Success

Ramp Financial

New York, NY

$111K - $140K a year

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers Hire and train new Customer Success Managers o...

Customer Onboarding Manager

Frontify Ag

New York, NY

$102,000 - $120,000 a year

You have 3+ years of experience in Customer Success, Project Management, or another client-facing role in a SaaS company. Youre a natural at onboarding and enjoy presenting. You see yourself as a teacher who increases product ado...

Customer Enablement Manager

Synthesia

New York, NY

Onboarding and enabling our customers on the Synthesia app, from the beginning of their journey until they become champions and collaborate with other positions at Synthesia having the same goal. Working with our Product Managers,...

Manager, Customer Success

Ramp

New York, NY

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers. Hire and train new Customer Success Managers...

Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

Strategic Senior Customer Success Manager

Smarsh

New York, NY

$170,000 - $180,000 a year

Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...

Senior Manager, Customer Performance Insights

Amex

New York, NY

$80,000 - $155,000 a year

Leading the development of a connected, scalable enterprise customer sentiment measurement program that will enable AXP marketers to understand the effectiveness of our products, services and marketing, including (but not limited...

Manager, Administrative Support, Customer Environment and Facilities

York City Transit

New York, NY

Knowledge of YCT and Subway rules, regulation, policies, and procedures. Excellent problem solving and project management skills. Excellent verbal and written communication skills. Must be able to maintain confidentiality and to a...

Manager, Administrative Support, Customer Environment and Facilities

Metropolitan Transportation Authority

New York, NY

Knowledge of YCT and Subway rules, regulation, policies, and procedures. Excellent problem solving and project management skills. Excellent verbal and written communication skills. Must be able to maintain confidentiality and to a...

Manager, Customer Service

Sysco

Hoboken, NJ

Develops and promotes the departments goals and objectives through the management of planning and supervising activities. Develop, implement, and maintain department procedures. Analyze and identify changes to increase department...

Customer Service Manager

City Metal Traders

Long Island City, NY

$20 - $25 an hour

Day shift....

Ecommerce Customer Service Manager

Rsvlts, Llc

Hoboken, NJ

$63.1K - $79.9K a year

Oversee the daily operations of our Customer Service department, ensuring all tickets are handled promptly and to the satisfaction of our customers. Manage and lead a team of virtual assistants, including hiring, training, and ong...

Customer Care Manager, Vault

Collectors

Jersey City, NJ

$72,438 - $117,605 a year

Define and set operational and Customer Care team KPIs for delivery of services in support of driving significant revenue and profit growth. Ensure Customer Care teams are staffed to support business growth, with a focus on attrac...

Customer Success Manager

Playbook

Hoboken, NJ

$50,000 - $60,000 a year

Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves overall client satisfaction. Drive customer software engagement and development of power users across customer orga...

Customer Experience Manager

Score Media And Gaming Inc.

Hoboken, NJ

Continuously improve Customer Experience processes and training delivery for theScore Bet, ESPN BET, and Penn Entertainment Properties. Manage the planning, development, and execution of new and ongoing Customer Support training p...

Customer Success Manager

Braintrust Tutors

Brooklyn, NY

$27 - $36 an hour

Build and nurture strong relationships with our partner NYCPS schools, ensuring their needs are met and their expectations are exceeded. Collaborate with internal team members to develop and implement strategies for success, lever...