Customer Care Analyst jobs in Ohio

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IMPLEMENTATION SPECIALIST - CUSTOMER CARE & PREMISES

Leading gap analysis sessions with customers. Evaluating existing business processes. Mapping to-be business processes. Configuring, testing and tuning the software. Mapping and assist with data conversions from legacy systems. Tr...

CompanySprypoint
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 4 days ago See detail

Implementation Specialist - Customer Care & Premises

Sprypoint

United States

Leading gap analysis sessions with customers. Evaluating existing business processes. Mapping to-be business processes. Configuring, testing and tuning the software. Mapping and assist with data conversions from legacy systems. Tr...

Representative I, Customer Care - Richmond, United States - Estes Express Lines

Estes Express Lines

United States

Schedule, verify, and investigate pickups, resolve problems, direct customer concerns to appropriate party for further assistance and final resolution. Identify and overcome customer objections and complaints by responding to inqu...

Customer Service Analyst - Urgent Care Group - St. Louis, MO

Urgent Care Group Llc

Missouri, United States

$50.2K - $63.6K a year

Monitor and respond quickly and effectively to requests escalated from help desk Document, track and monitor problems to ensure a timely resolution Assist in the administration and support of the Company's PCs, printers, scanners,...

Title Customer Care Specialist

Hilton Grand Vacations

Florida, United States

Provide customer service to owners looking for their contract/file/case status and progress updates. Support client request, inquiries or questions relates to Title and Recording issues. Develops strong customer relationships by d...

Dsd Customer Account Analyst - Phoenix, United States - Nestlé USA

Nestlé Usa

United States

Foods people love. Brands people trust. And a career that nourishes your future like no other. If you're driven by the passion to do something meaningful that changes lives, Nestl is the place for you. Nestl USA is one of seven...

Customer Solutions Analyst

York Power Authority

United States

Generate and review pipeline reports and probabilities to support KPI development. Assess potential impacts to Customer Programs and make recommendations to management on prospective strategies. Prepare talking points and briefin...

Customer Accounting Analyst

Tkc Holdings, Inc.

Missouri, United States

Independently develop Chart of Accounts recommendations and configurations within standard systems guidelines for new or existing KCN customers. Analyze, develop, and implement customer specific reconciliation procedures, daily/mo...

Analyst, Customer Experience

Biospace

Remote

Liaise with specialty pharmacies, healthcare professionals, and other stakeholders to oversee all stages of the purchasing process through phone and email communication. Perform meticulous data entry ensuring accuracy and attentio...

Junior Integrated Care Services Analyst

Intus Care

Remote

$90,000 - $110,000 a year

Conduct interviews with program staff as part of the organization discovery process. Collect data from internal and external information resources and develop reports to support PACE organization clinical decision-making, includin...

Customer Success Analyst

Cresta

United States

Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...

Customer Care Agent

Hilton Grand Vacations

Florida, United States

Working at HGV About the role: Our Customer Care Agents interact with guests and prospective owners over the phone to schedule or reschedule accommodations and book tours. This skilled team responds to inbound calls from gu...

Customer Care Operations Intern (summer internship)

Deltek, Inc.

Remote

$44.8K - $56.8K a year

www.deltek.comBusiness SummaryDelteks award winning Support Services team provides best-in-class assistance to Delteks customers across the world via phone, chat and email. Position requires good writing skills to respond to req...

Treasury Accounting Analyst (New Health Care Company)

3M Health Care Business Group

Minnesota, United States

Proven category leadership. Exposure to attractive end-markets. Innovation mindset driving improved patient outcomes. Collaborative customer relationships. Deep global regulatory experience. Operational excellence and strong cash...

Technical Customer Care Specialist I

Cox Automotive

Kansas, United States

$15.87 - $23.75 an hour

As a Technical Support Specialist, you will represent VinSolutions in customer communication via phone and email to assist customers in resolving technical issues Demonstrate strong interpersonal and communication skills, while wo...

Customer Care Manager

Sidel Group

Peachtree Corners, GA

Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standards to ensure general support requests from customers are answered. Issue Service Request...

Customer Care Software Technician

Envisionware

Remote

$42,000 - $47,000 a year

Maintain a positive, empathetic, and professional attitude toward internal and external customers at all times. Respond promptly to customer inquiries. Keep case records of customer interactions, transactions, comments, and compla...

Customer Care Specialist I - Indiana - Remote

Caresource

Remote

$18 an hour

Resolve member or provider routine service inquiries; examples include claims processing, member benefit education, contracting and credentialing requests, eligibility inquiries, and transportation arrangements. Ensure all HIPAA a...

Full Time Customer Care Associate - 100% Remote

Breakthru Beverage Group

Maryland, United States

$17.50 an hour

Illinois Maryland New York Arizona Colorado Connecticut Delaware Florida Minnesota Nevada South Carolina Virginia Washington D.C. Wisconsin Missouri Ensure that sales are captured by responding to customers and entering orders acc...

Senior Director of Customer Care

First Advantage

Remote

$100,000 - $160,000 a year

Self-motivated you love to lead others but are also ready to roll up your sleeves." You can spearhead a project and see it through from start to completion. A team player you navigate cross-functional teams and work well with...

Customer Care Specialist I - Payment Support

Appfolio

Remote

$20.50 - $25.50 an hour

Master the AppFolios payment product through a formal onboarding program and continued learning, with an emphasis in our Value Added Services. Work within a small team to manage an allocated queue of customer requests. Provide ti...

Customer Care Specialist

Supercare Health

Remote

$17 - $25 an hour

Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items. Maintains open communication with patients/clients and referral sourc...

Customer Care Advocate I

Healthcare Management Administrators Inc

Washington, United States

$22 - $24 an hour

Be a Trusted Advisor for our members Serve our Members, Providers, Brokers and Clients by quoting accurate Eligibility, Benefit, Claim Status via call and written communication Advocate for callers by working with internal and e...

Customer Care Specialist

Renewal By Andersen

Overland Park, KS

Partner with assigned sales reps and serve as point of contact (POC) post-sale for all customers to make them feel cared for and engender their consumer trust. Delight customers by providing a consistently excellent customer exper...

Customer Care One Representative

Sts Line Maintenance

Remote - United States

This position is responsible for taking the lead to facilitate closure to low level customer/ dealer matters which includes involvement and interaction with all levels of internal stakeholders using a professional concerned demean...

Customer Care and Retention Manager

Guardian Security Systems

Washington, United States

$65,000 - $85,000 a year

Hire, onboard, supervise, train, coach, and mentor direct reports. Maintain growth plan and check-ins for direct reports. Develop monthly, quarterly, and annual retention, inbound call center goals, and action plans (Roadmaps)....

Customer Care Specialist (Bilingual)

Dennis Uniform

Remote

From $16.50 an hour

Respond to customer inquiries via phone, chat, and email in a timely manner. Navigate through multiple computer software systems to address order and product information specific to customer inquiries. Proactively reach out to cus...

Customer Care Specialist - Tampa, United States - beBee Professionals

Bebee Professionals

United States

Provide exceptional customer service and support to resolve inquiries, complaints, and issues via phone, email, or chat. Assist customers with product information, orders, billing, and account management. Listen actively to custo...

Customer Care Specialist - San Antonio, United States - beBee Professionals

Bebee Professionals

United States

Provide exceptional customer service and support to resolve inquiries, complaints, and issues via phone, email, or chat. Assist customers with product information, orders, billing, and account management. Listen actively to custo...

Customer Care Specialist - Houston, United States - beBee Professionals

Bebee Professionals

United States

Provide exceptional customer service and support to resolve inquiries, complaints, and issues via phone, email, or chat. Assist customers with product information, orders, billing, and account management. Listen actively to custo...

Customer Care Specialist - Denver, United States - beBee Professionals

Bebee Professionals

United States

Provide exceptional customer service and support to resolve inquiries, complaints, and issues via phone, email, or chat. Assist customers with product information, orders, billing, and account management. Listen actively to custo...