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Contract Service Desk Analyst jobs

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SERVICE DESK ANALYST (TECHNICAL OR PATIENT SUPPORT)

High School diploma or G.E.D. equivalent/and or experience. Previous experience in a Customer Service Environment Working knowledge of PC operations Excellent verbal and written communication skills. Able to multi-task using multi...

CompanyUnity
AddressAlbuquerque, NM
CategoryInformation Technology
Date Posted 2 weeks ago See detail

Service Desk Analyst (Technical or Patient Support)

Unity

Albuquerque, NM

High School diploma or G.E.D. equivalent/and or experience. Previous experience in a Customer Service Environment Working knowledge of PC operations Excellent verbal and written communication skills. Able to multi-task using multi...

2 weeks ago seen See more...

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

3 weeks ago seen See more...

Service Desk Analyst I

Inovalon

New York, NY

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

3 weeks ago seen See more...

Service Desk Analyst/ Atlanta, GA (Onsite / Remote ),6 Months Contract

Suncap Technology, Inc.

Atlanta, GA

Monitor telephone system and take calls from Client users. Log all reported incidents, Fulfillment Requests (Service Requests) and attempt to resolve issues at 1st contact in accordance with established SLA's. Escalate incidents t...

3 weeks ago seen See more...

Service Desk Analyst

Metropolitan Nashville Airport Authority

Nashville, TN

Apply online. Interview. Offer. Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test. Onboarding. Deferred compensation plans. Edu...

3 weeks ago seen See more...

Service Desk Analyst

Pomeroy Technologies, Llc.

Omaha, NE

Be a key participant in user testing, implementing, document creation and communication for information technology department and the end-user.Provide after-hours support and perform any additional responsibilities as reque...

3 weeks ago seen See more...

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

4 weeks ago seen See more...

Service Desk Analyst

It Authorities Inc.

Remote

$19 - $23 an hour

Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...

4 weeks ago seen See more...

Service Desk Analyst

Elegant Enterprise Wide Solutions, Inc

Pontiac, MI

$19.69 - $23.71 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end user support. Passionate about delivering the ulti...

4 weeks ago seen See more...

Service Desk Analyst with ServiceNow Experience- Columbus, OH ONLY

Tp Resources

Columbus, OH

$17 - $22 an hour

Minimum 1 year of experience required in help desk or call center technical Support. 3+ years of call Center experience preferred. High school diploma or GED required. Required to have a dedicated workspace at home and be able to...

2 months ago seen See more...

Senior Service Desk Analyst

Saicon Consultants Inc

Richmond, VA

4 years experience working in an IT Service Desk in a leadership role. Team Lead experience. Professional experience in a work environment supporting Windows 10 and Windows 11. Experience working with a Service Desk ticketing sys...

2 months ago seen See more...

Service Desk Analyst II

Green Solutions

Detroit, MI

$35 - $45 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end-user support. Passionate about delivering the ulti...

2 months ago seen See more...

Service Desk Analyst

Swbc

San Antonio, TX

$18 - $22 an hour

Analyzes, troubleshoots, and resolves technical issues pertaining to computer systems, hardware and software, via portal tickets, phone, and online chat. Takes ownership of issues and performs follow-up on outstanding incidents an...

2 months ago seen See more...

Service Desk Analyst

Science Museum Of Minnesota

Saint Paul, MN

$49,070 - $51,004 a year

Escalate issues to other technology team members as appropriate.Greet and interact with customers in a professional and welcoming manner via in-person, phone, or email communication modes.Provide training and orientation on how to...

2 months ago seen See more...

Deal Desk Analyst II

Payscale

United States

Creating and updating complex Quotes in Salesforce CPQ according to the Revenue and Customer Success Approval Matrix. Processing requests via email and Salesforce queues to update language, formatting and/or Order details on an Or...

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Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

3 weeks ago seen See more...

Actuarial Services Analyst

Modern Woodmen Of America

Rock Island, IL

Bachelors degree. Two years of related actuarial or insurance industry experience preferred. Strong math skills. Be willing to take initiative and solve problems. Strong attention to detail and accuracy. Excellent communication a...

2 days ago seen See more...

Service Desk Supervisor

Saic Motor

STERLING, VA

Manage Service Desk Agents and Dispatch processes in support of all CBP and Border Patrol sites.. Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch Chiefs, and...

2 days ago seen See more...

French Bilingual Service Analyst Associate

Nesco Resource

Cranberry Township, PA

$22.50 •

At this time, we do not have a date that analysts will be asked to work full time in the office.Position DescriptionIndividuals in this job position perform work at the intermediate level within this job family.The IT Service Anal...

3 days ago seen See more...

Service Desk Technician Ii - Washington, United States - Gridiron IT

Gridiron It

Washington, United States

Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....

4 days ago seen See more...

Service Desk Associate - Columbia, United States - FEI Systems

Fei Systems

United States

Build rapport and elicit problem details from nontechnical or technical customers. Provide timely, efficient and pleasant follow up to user questions or issues. Communicate customer priorities regarding incidents and problems to s...

4 days ago seen See more...

Technician I or II - Service Desk - 2 Positions to be Filled

Sam Houston State University

Huntsville, TX

Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdfOccupational Category:Technical/Para-ProfessionalDepartment:IT EngagementDivision:Information TechnologyOpen Date:03/08/2024Open Unti...

4 days ago seen See more...

Service Desk Associate

River City Bar Grill

Titusville, FL

Greet and check guests in Customer service, phone and computer skills Multitasking Ability to answer questions about specials, promotions, discounts and services available Performing opening/closing duties Balance cash, receipts a...

5 days ago seen See more...

Help Desk Analyst

Abel Personnel, Inc

Honolulu, HI

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. Provides polite and friendly cus...

7 days ago seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

7 days ago seen See more...

Deal Desk Senior Analyst

Twilio

United States

Collaborate with and establish solid trusted working relationships with team members, Product Management, Commercial Legal, Billing Operations, Order Management, and Finance with the ability to identify policy, process and tooling...

4 days ago seen See more...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

a week ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

a week ago seen See more...

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

a week ago seen See more...

Help Desk Analyst

Magicforce

Conyers, GA

$19 - $20 an hour

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Oversee the daily performa...

a week ago seen See more...

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