Contact Center Team Lead jobs

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CONTACT CENTER TEAM LEAD

Provide continual evaluation of processes and procedures, suggesting methods to improve areas of operation, efficiency and service. Provide Contact Center team members with support and respond to escalations. Communicate informati...

CompanyHackensack Meridian Health
AddressNew Jersey, United States
CategoryInformation Technology
Salary$37.7K - $47.7K a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Contact Center Team Lead

Hackensack Meridian Health

New Jersey, United States

$37.7K - $47.7K a year

Provide continual evaluation of processes and procedures, suggesting methods to improve areas of operation, efficiency and service. Provide Contact Center team members with support and respond to escalations. Communicate informati...

Payroll Service Center Team Lead

Parallon

Nashville, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Payroll Service Center Team Lead

Work From Home

Nashville, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Tier 1 Network Operations Security Center Operations Team Lead

Mantech International Corporation

Chandler, AZ

Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical troubleshooting and problem-solving; Triage and Escalation to other support entities as needed; Tracking; Reportin...

Team Leader (FHA Mortgage Contact Center)

Leidos

Albuquerque, NM

Coordinate and lead employee training programs. Provide ongoing performance monitoring, mentoring, and coaching.. Provide subject matter expertise to the team on Federal Housing Administration (FHA) policies and procedures.. Assis...

Call Center Team Lead

Shirley Ryan Abilitylab

Chicago, IL

$60.8K - $77K a year

The Call Center Team Lead consistently demonstrates support of the SRALAB statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their f...

hybrid Call Center Team Lead

Teei

Gainesville, VA

$23 an hour

Demonstrate the ability to perform activities inherent to the team responsibilities and assist when necessary to keep the team on track. Maintain focus on positive results, regardless of internal changes. Ensure a high level of ac...

Medical Simulation Training Center Team Lead, MIOSS

Yorktown Systems Group, Inc.

Fort Benning, GA

Provide existing, modified and/or Contractor-developed training tutorials, courseware curricula and Programs of Instruction (POI) for military and civil-related subjects Perform operator level maintenance on TADSS equipment. Medic...

Auto Care Center Team Lead

Walmart

Mount Olive, NC

$19.03 - $22.92 an hour

401(k). 401(k) matching. Dental insurance. Employee discount. Flexible schedule. Health insurance. Paid time off. Vision insurance. 2 years. Day shift. Evening shift. Morning shift. Every weekend. Monday to Friday. Mount Olive, NC...

Customer Contact Center Team Member

Columbus Zoo Family Of Parks

Powell, OH

$29.7K - $37.6K a year

Answers phone calls and emails in relation to all Zoo departments while providing exceptional customer service. Performs typing, data entry, filing and general office duties for designated areas. Up-selling memberships, special ev...

Remote Care Center Team Lead | $19.00 to $21.00 an Hour!

Modivcare

Remote

$19 - $21 an hour

1st Shift: Sunday - Wednesday 8:30am to 6:00pm EST or Saturday - Wednesday 8:30am - 5:00pm EST 2nd Shift: Wednesday - Saturday 12:00pm to 10:30pm EST Enables and motivates team members to deliver exceptional client experiences thr...

Call Center Team Lead - Sales

Extra Space Management, Inc

Midvale, UT

$45.5K - $57.6K a year

Manages a sales team of both in-office and remote agents to meet target department KPIs.. Builds a high performing sales team by establishing a culture that maximizes every customer interaction. Takes an active role in the develop...

Remote Bilingual Overnight Call Center Team Lead - Houston, TX

Ars-Rescue Rooter

Houston, TX

$17 - $18 an hour

Handle inbound calls with exceptional customer service Monitor Dashboards- ensure adequate phone coverage Monitor and assist CSRs in Teams chats Monitor Negative Calls Assist with Coaching CSRs Assist with training new hires. Enco...

Second Shift Call Center Team Lead

Teksystems

Boston, MA

Assist in overseeing 2nd shift activities and Call Center representatives to ensure compliance with all Call Center operating procedures and policies. Responsible for monitoring the teams daily shift performance and managing brea...

Distribution Center Team Lead - 1st Shift

Abercrombie And Fitch Co.

Columbus, OH

Coach and lead hourly associates in individual and group settings. Motivate and engage individual and team performance, achieving productivity and accuracy goals. Use reporting and analytical tools to ensure productivity and accur...

Call Center Team Lead

Lcs

Boston, MA

$28 - $30 an hour

Call Center supervisor/Team Lead: 3 years (Required). work: 8 years (Required). Boston, MA: Relocate before starting work (Required)....

Automotive Care Center Team Lead

Walmart

Sterling Heights, MI

$15.00 - $23.80 an hour

401(k). 401(k) matching. Dental insurance. Employee discount. Health insurance. Paid time off. Parental leave. Vision insurance. 1 year. 8 hour shift. Weekends as needed. Sterling Heights, MI 48314: Relocate before starting work (...

Call Center Team Lead - Remote

Rowcal Construction & Maintenance

Remote

$23 - $28 an hour

Ensuring that your Call Center Team knows their objectives Call Q/A Taking call escalations and general team assistance (queues) as needed Ongoing coaching and development of your team Monitoring and driving individual and team pe...

Call Center Team Lead - Remote

Rowcal

Minneapolis, MN

Ensuring that your Call Center Team knows their objectives. Call Q/A. Taking call escalations and general team assistance (queues) as needed. Ongoing coaching and development of your team. Monitoring and driving individual and tea...

Call Center Team Lead

Ryzen Solutions

Newark, CA

$30 - $40 an hour

401(k). 401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance. Monday to Friday....

1st Shift Distribution Center Team Lead

Wai

Southaven, MS

$19 an hour

Collaborate closely with the Outbound Supervisor to coordinate the day-to-day activities of the team. Lead by example to ensure all outbound shipments align perfectly with business requirements and daily targets. A dynamic leader...

Global Security: Command Center Team Lead

Jpmorgan Chase & Co

New York, NY

$85,500 - $120,000 a year

Oversee and execute upon the requirements of the GSOC, delivering best in class service to the organization. Oversee GSOC analysts and ensure duties and activities adhere to its mission statement. Train, develop, coach, and assist...

DMV Communication Center Team Lead

State Of Wisconsin

Madison, WI

$29 an hour

Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year. Excellent and affordable health, vision, and dental benefits (health plan optio...

Call Center Representative, Team Lead

Coolsys

United States

$45.5K - $57.6K a year

Competitive pay Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on...

Team Lead- Hardrock Stadium, Kaseya Center, Loan depot events

Binbox

Miami Gardens, FL

$18 - $20 an hour

At least 18 years of age. Authorized to work in the United States. Access to an iPhone or iPad during work shifts. Ability to lift/push/pull up to 75 lbs, walk, and stand for extended periods of time. Technical familiarity with do...

Operations Consultant (Team Lead) - Sanctions Screening Center of Excellence

Bank Of America

Richmond, VA

Customer and Client Focus Problem Solving Risk Management Adaptability Attention to Detail Collaboration Critical Thinking Issue Management Analytical Thinking Decision Making Oral Communications Presentation Skills Advises on the...

Data Center Logistics Team Lead

Milestone Technologies, Inc.

Sandston, VA

Works directly with Operations Manager to coordinate, prioritize, and maintain optimal service execution toward goals and expectations of client-specific key performance indicators. Observes and reports on service trends across in...

Remote Team Lead Call Center (San Antonio, TX)

Mmc Group

San Antonio, TX

$21 an hour

Provide support by overseeing a team of Call Center agents. Motivate and support agents through feedback and communication. Assist agents with calls and technical issues. Provide support and feedback for the team, ensure that the...

Team Lead, Pharmacy Call Center

Cloud Rx Pharmacy

Dallas, TX

Develop daily, weekly, and monthly objectives for the Call Centers activities. Participate in strategic vision and planning session, representing Call Center area for Company's growth objectives. Conduct effective resource planni...

Team Lead Animal Resources- Research Support Animal Center

Uthealth Houston

Houston, TX

100% paid medical premiums for our full-time employees. Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year). The longer you stay, the more vacation...