Contact Center Team Lead jobs in Massachusetts
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GLOBAL CONTACT CENTER OPERATIONAL EXCELLENCE LEAD
Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...
Company | Biospace |
---|---|
Address | Cambridge, MA |
Category | Information Technology |
Job type | Full time |
Date Posted | a week ago See detail |
Global Contact Center Operational Excellence Lead
Biospace
Cambridge, MA
Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...
a week ago seen See more...
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Second Shift Call Center Team Lead
Teksystems
Boston, MA
Assist in overseeing 2nd shift activities and Call Center representatives to ensure compliance with all Call Center operating procedures and policies. Responsible for monitoring the teams daily shift performance and managing brea...
2 months ago seen See more...
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Call Center Team Lead
Lcs
Boston, MA
$28 - $30 an hour
Call Center supervisor/Team Lead: 3 years (Required). work: 8 years (Required). Boston, MA: Relocate before starting work (Required)....
2 months ago seen See more...
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