Property Manager, New Development

What You’ll Do:
As a New Communities Manager, you’ll oversee the property’s lease up operations to ensure that exceptional service is delivered to all residents and the property is meeting its financial goals. You’ll also serve as a leader in our organization, championing the Coastal culture and ensuring associates have the tools, resources and direction to be engaged and successful.

Where You'll Work:
Located in Round Rock, TX, Stillwell at Avery Centre features both one- and two-story homes with a private yard and high-end amenities. At this 225-unit community, you have the freedom from a mortgage, freedom from maintenance, and most importantly, the freedom to choose.

Your Responsibilities:

• Oversee and begin operations development at brand new communities as new properties are built in expanding markets.
• Recruit and train new employees to manage site after stabilization has been reached and maintain acceptable occupancy levels.
• Oversee and manage sales and marketing of new areas and implement branding concepts to new markets unaware of current company brand standards.
• Set up organizational systems for on site management of day to day operations.
• Ensure community meets all monthly, quarterly and annual financial and operational targets, including achieving the highest possible net operating income through effective cost control and revenue improvement programs.
• Oversee and participate in all aspects of leasing production, including leasing administration, marketing activities and maintaining product knowledge of community and competitors to maximize rental income and budgeted occupancy.
• Oversee and participate in all aspects of rent collections, file necessary evictions and ensure landlord/resident laws are followed.
• Oversee, assist and hold accountable all office and maintenance team members to ensure proper execution of individual responsibilities, while promoting a positive work environment.
• Train and mentor individual team members to ensure the understanding of approved policies, procedures and protocols to perform daily responsibilities.
• Perform difficult staffing duties including hiring, terminations, and corrective actions.
• Provide excellent customer service including managing resident retention, monitoring timeliness and quality of service requests and ensuring aesthetic standards are maintained to the highest level for all aspects of your community.
• Ensure completion, accuracy, and timelines of all regular and ad-hoc reporting requirements.
• Identify and communicate both operational and financial risks to corporate management and establish corrective action plans.
• Act as the primary point of contact between the corporate office and property, interacting with investors as necessary.
• Other tasks as directed and assigned.

Who You Are:

• A people leader. Let’s be real – managing people is hard. Ideally, you’ve coached, directly managed, and demonstrably moved the effectiveness of other adults before taking this job. You build relationships across lines of difference, inspire and motivate others to buy into your vision, navigate challenging conversations with finesse, make tough calls, invest in the development of your team, communicate effectively in all formats, give and receive feedback fluidly, and model/hold a high bar of excellence.
• Customer service driven. You approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You take responsibility for and quickly rectify mistakes and respond to complaints in a timely and empathetic manner.
• A courageous problem solver. You keep it cool when things get crazy, approach problems with viable solutions, and know when you need to roll up your sleeves to support the team.
• A masterful executor. You get things done. You fervently plan backwards to meet timelines, achieve big goals, and manage complex projects in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
• Financially focused. You use a data-driven approach to make decisions that positively impact the property’s financials. You find creative ways to move the needle and are focused on driving results that ultimately influence the bottom line.

Required Qualifications:

• High school degree or equivalent required, bachelor’s degree in Property Management, Business or related field preferred.
• 3 – 7 years’ progressive experience in a multifamily property management role. At least one-year prior Property Manager experience preferred.
• Previous experience with new construction lease-up properties required.
• Experience with Entrata, OneSite, Yieldstar or similar software systems preferred.
• Intermediate experience with Microsoft Excel, including experience creating formulas, sorting, filtering, etc.

Coastal Ridge is an Equal Opportunity Employer. For more information on our company culture and benefits visit coastalridge.com/our-culture

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Property management: 3 years (Preferred)
• Lease Up: 2 years (Preferred)

Work Location: In person