Summary of Responsibilities
- High volume client communication at the executive level (Email & Phone)
- Listen and respond to customers’ needs (both internal and external customers)
- Research answers or solutions.
- Weekly residential inspections to ensure maintenance & property readiness
- Create work orders, determine charges, oversee and process billing within deadlines.
- General Knowledge of all trades (HVAC, Electrical, Plumbing, A/V, Pool, Landscape)
- Inspection of Alarm System, Boilers, Fuel Readings, Air Conditioning, Generators, Irrigation, Audio Visual Equipment, Pool Equipment etc.
- Management of specific client maintenance & concierge requests
- Management & Coordination of field crew, home service vendors & sub-contractors
- Troubleshooting & Coordinating emergency response
- Project Management, supervising maintenance vendors & home improvement projects
- Weekly Invoicing & Estimating as required
- Annual Home Review Inspections.
Job Requirements
- Clean Driver's License
- Ability to Multitask
- Punctual
- Positive Attitude
- Organized
- Works well with other employees
Job Benefits
- Paid Vacation & Holidays
- Medical
- 401K
- Company Phone
- Company Vehicle
Compensation: 55k -85k + benefits/commission eligibility. Commensurate upon experience.
E04JI80038m5406c6qt