Project Administrator - Lumen

This opportunity resides within Securitas Technology.. At Securitas Technology, Corp. we design, install, service, and monitor electronic security systems that integrate intrusion, fire, video surveillance, access control and monitoring applications. With today's most comprehensive line of products, services, and technologies, Securitas Technology, Corp. is the electronic security system provider of choice for industrial, government, commercial, and national account customers such as schools, hospitals, retailers, financial institutions, airports and more.

The System Administrator will perform duties related to security system operations in a variety of deployments for the assigned customer(s). They will understand and promote their customer’s security system protocols and processes in the performance of their duties. They will regularly interact and collaborate with IT professionals on networking issues and must understand basic networking technologies.

Customer service aptitude and attitude is essential in the performance of duties, as well, exhibiting highly developed skills in communication with all levels of system users. Responsible to clearly and concisely present information in one-on-one & small group situations, along with interacting effectively at all levels and across diverse cultures. Must have a strong customer facing approach and be results oriented.

Position Responsibilities:

• Team Leader with support and indirect supervision to 7 of the embedded staff members.
• Delivery of Installation,, service and process support of customers security hardware/software systems, including: File Maker, Lenel, Ccure, TRACcess, Avigilon, Service Now, Axis Video, Database(s), Application Software, Operating Systems, Patching, Features, Functionality, Reports, Badges, Biometrics and other functions.
• Lead Project Manager for all projects assigned to the embedded team involving security system configuration, documentation, implementation, commissioning and communications/status updates.
• Regularly scheduled reports, metrics, meetings and data relating to the current and past effectiveness of the team.
• Regular interactions and communications (both verbal and written) with all levels of the company.
• Implementing a process to cross train all embedded members and assign a back up to all roles.

Required Qualifications:

• High School Diploma or GED
• 2+ year experience with Access Control and Video systems
• 2+ years experience with File Maker or other database software like SQL, Oracle, Access.
• Extensive knowledge of Microsoft Business software- Word, Excel, Outlook, Power point, etc.

Preferred Qualifications:

• Security experience
• Supervisor experience