Program Coordinator

We are seeking a highly motivated and organized individual to join our team as a Program Coordinator. The Program Coordinator will be responsible for overseeing operations relating to the Volunteer Program, Critical Repair Program, and assisting with the Homeownership Program, Mortgage Preparation, and Neighborhood Services. This role requires strong organization and leadership skills, excellent communication, and the ability to work collaboratively with team members.

Responsibilities:

Recruit, schedule, train, support, supervise, and recognize volunteers throughout the organization & continue to expand a robust volunteer program. Identify volunteer roles that benefit both Habitat & participants. Creatively engage volunteers. Engage in many aspects of St. Lucie Habitat for Humanity.

Respond to calls and emails. Add repair requests to the Intake spreadsheet. Update the spreadsheet as necessary. Extend applications to homeowners in need when funding is available. Underwrite an application to ensure qualification. Set up contractor visits for estimates. Talk with applicants about the program and how it works. Request mortgage paperwork, set up mortgage signing, record mortgage document. Advise contractor when ready to commence. Notify the construction team when in need of inspections, create homeowner files, and work with finance to ensure payments are disbursed and paperwork is in order.

Support and assist the Program Director with managing the Homeownership and Neighborhood Services Programs.

Position Requirements:

· Support and endorse the Habitat for Humanity mission

· Three years relevant experience, or equivalent combination of education and experience

· Commit to working in the office close to downtown Fort Pierce with a possibility of a hybrid schedule

· Display excellent written, verbal, and interpersonal communication skills

· Proficient with Microsoft Word, Outlook, Excel, databases, and social networking media

· Maintain volunteer database and keep records of volunteer activities, including numbers of teams, volunteers, number of hours worked, contact information, etc.

· Oversee on-site volunteer events by giving opening remarks - talking about Habitat and our mission, confirming all volunteers are properly registered with signed waivers, and taking group action-shot photos of the events.

· Ability to orientate & train persons of varying skill levels and work with a wide spectrum of people in a collaborative way

· Assist with homeownership program applications, monitoring the application process, and underwriting

· Learn mortgage procedures and become MPAR (Mortgage Procedures and Regulations) certified

· Conduct application orientations

· Create materials for application cycles, volunteers, and critical repairs

· Attend and participate in the Homeowner Selection & Support Committee meetings and other related events

· Monitor the progress of HIP (Homeowner-in-Process) partners

· Facilitate and participate in HIP trainings

· Attend and participate in groundbreakings, dedications, and other Habitat events

· Assist with neighborhood services as needed

· Administrate the Critical Home Repair program

· Assist with grant management

· Ability to organize with attention to detail while maintaining confidentiality

· Ability to travel as needed with a valid driver’s license; access to a car is required to fill some duties of this position

· Perform other duties as required

Physical requirements:

· Ability to navigate a residential construction site and safely lift 30 pounds

· Majority of work is performed at a desk and on a computer

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Fort Pierce, FL 34950: Relocate before starting work (Required)

Work Location: Hybrid remote in Fort Pierce, FL 34950