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SalaryUCLA's Alumni Association builds and sustains active engagement with our 500,000+ alumni throughout their lifespan. If you are highly organized, detail-oriented and want your work to make an impact, start or further your career as a Program Coordinator within UCLA Alumni Affairs Diversity Programs and Initiatives team. Reporting to the Interim Senior Director of Diversity Programs and Initiatives, you will provide administrative, operational and programmatic support for a wide variety of our initiatives, activities and events.
As our Program Coordinator your will provide general program support, including but not limited to meeting preparation and logistics, data collection and data maintenance, event planning, budgetary oversight, communications, social media planning and support to the professional staff and volunteers of Diversity Programs and Initiatives. You will be responsible for organizing and executing event logistics for Diversity Programs and Initiatives' signature programs, the Diversity Digest, advising and supporting event marketing and logistics of identity-based alumni groups, and organizing and monitoring the workflow of various projects, including program data management. In addition, you will also handle public contact on the telephone and in person to provide initial respondent service to student, alumni and community members that contact the unit. You will be a vital member of our team, interacting with a wide variety of internal and external constituents to further the mission of our Alumni Affairs organization as it relates to Diversity Programs and Initiatives.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
13
Records
Qualifications
Required/Preferred
1. Prior experience in an alumni-, volunteer- and/or student-driven environment with a demonstrated ability build cooperative, effective relationships with alumni/volunteers/students, etc.
Required
2. Experience in providing a high level of customer service to constituents and responding to member inquiries and concerns in a customer service-oriented, dues-supported and/or constituent services environment.
Required
3. Ability to work as part of a team toward a common goal; strong interpersonal to build and maintain cooperative working relationships with other staff members, students, volunteers and administrators.
Required
4. Ability to coordinate meetings and special events, including securing location, planning menus, and making arrangements with caterers and vendors. Also, compose invitation list and track RSVPs.
Required
5. Excellent written and oral communication skills; strong ability to speak clearly and distinctly, use grammatically correct language to obtain and convey information accurately and precisely by phone, in persona and in writing.
Required
6. Detail oriented with demonstrated ability to plan, organize and prioritize assignments; strong project and time management skills, ability to work independently on multiple projects simultaneously, provide proficient follow-up; make effective timely decisions, and meet deadlines in a dynamic and ever-changing environment.
Required
7. Skill and creativity in using existing and new resources to gather information needed to complete projects.
Required
8. Demonstrated proficiency with Word, Access, Excel, PowerPoint, Zoom, Outlook and other software programs on a networked computer system. Ability to learn the External Affairs Client/Server database and other new applications/ technologies in a prompt and efficient manner.
Required
9. Supervisory skills to effectively manage student workers and volunteers, including training, delegation follow-up and evaluation.
Required
10. Ability to work occasional evenings and/or weekends as required for special events.
Required
11. Knowledge of UCLA programs, services, departments, forms, policies and procedures, including appropriate management of confidential alumni information is preferred.
Preferred
12. Experience working in an educational and/or non-profit, client service- oriented environment is highly desirable and preferred.
Preferred
13. Bachelor's degree is preferred.
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
03-09-2024
External Posting Date:
