Program Associate

***This is a part-time role. The hours are Saturdays from 7pm to 7:30am***

Position Summary:

The Program Associate provides a variety of routine clerical functions within a behavioral health outpatient office setting.

Duties and Responsibilities:

• Works in a fast-paced environment that requires multitasking, excellent customer service & interpersonal skills to greet clients & visitors promptly and courteously.
• Work duties also include:
  • Answering phones
  • Scheduling appointments
  • Verifying insurance and collecting copays
  • Data entry
  • Scanning/downloading info into the ECR
  • Handling client questions and concerns
• Attends agency meetings and completes required trainings
• Other duties as assigned

Minimum Qualifications:

High school diploma or GED and 1yr of general office or administrative experience

Preferred Qualifications:

• Minimum 1 year experience working in a medical/behavioral health setting
• Outgoing, engaging and personable communication skills
• Experience working in a medical or behavioral health office
• Excellent computer skills including familiarity with Microsoft Word, Excel
• Highly organized and detail oriented