Program Assistant

Job Description Summary:
CES is seeking a Program Analyst who will be responsible for assisting in daily
operations related to the performance of work on a federal program reducing
youth access to tobacco through compliance inspections in 11 states
nationwide. The Program Analyst will assist management staff and coordinate
with field staff to support operations as necessary.
**Position anticipated to start 9/2024 - contingent upon contract award.
Duties/Responsibilities:

• Monitor the workflow to ensure minimum backlog and maximum productivity.
• Assist Program Coordinators (PCs)/Back-Up Program Coordinators (BPCs)
• Research and identify recruitment resources for Inspectors and Minors within jurisdictions

assigned

• Provide summaries of candidate’s attributes with respect to the hiring criteria for presentation to

PC/BPC

• Enroll and process Inspectors/Underage Purchasers to include paperwork, identification badges,

cell phones, and other equipment

• Ensure that training program is administered to all incoming staff
• Create and audit payroll files for field staff
• Develop invoice back-ups on a monthly basis
• Analyze data metrics to assist with forecasts
• Provide weekly jurisdiction updates
• Assist Program Manager, PC/BPC with day to day operations
• Track project milestones using internal databases (excel, salesforce, etc)
• Create high quality Word, Excel, and PowerPoint documents
• Identify and select retailers for inspection
• Pre-screen retailers through online research
• Place phone calls to verify retailer information
• Distribute and track government property using internal databases
• Other duties as assigned

Required qualifications/skills:

• Bachelor’s degree and at least one (1) plus years of relevant experience (A certificate or diploma

from an accredited institution in a business-related field is preferred.)

• Demonstrated administrative support skills
• Comfortable making numerous daily phone calls
• Excellent written and verbal communication skills
• Excellent organizational skills
• Proficient in Microsoft Office (specifically Word, Excel, and PowerPoint)
• Able to pass a background check

Preferred qualifications/skills:

• Previous experience working on sensitive projects, as well as handling confidential information is a

plus

• Ability to meet aggressive deadlines
• Ability to take on responsibilities, innovate solutions, and manage conflicting priorities with

minimal guidance

• Ability to prioritize and provide accurate follow up on all issues and correspondence
• Familiarity with database management

Other:

• Immediate availability.
• This is a full-time contract position with benefits.
• Place of performance is at our Bethesda, MD office.
• Travel may be required as necessary and will need prior management approval. All necessary

travel expenses are reimbursable via GSA standards.

• Equal Opportunity Employer/Veterans/Disabled.
• For more information about CES, please visit www.cesnb.com