Production Support Engineer

About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Salary Range: $100K-$110K/Annum
Job Description:

• We are seeking an experienced and highly skilled Production Support Engineer with a strong background in Mainframe Development and Support.
• The ideal candidate will have 5-7 years of hands-on experience in managing, troubleshooting, and supporting complex mainframe applications.
• If you have a deep understanding of the MF technology stack, excellent problem-solving skills, and a proven track record in incident and problem management, we invite you to join our team.

• Atleast 5-7 years of experience in Mainframe Development and Support.
• Deep knowledge of MF technology stack like JCL, COBOL, DB2, MQ
• Batch Systems like ESP, Control-M
• Experience in monitoring and analyzing the system performance failures and alerts.
• Experience in building Monitoring solutions using AppDynamics, Splunk or any other Monitoring tools
• Should have solid hands-on experience in troubleshooting and fixing application failures, application Performance degradation, Code debugging, Batch Failure, Hardware and Network failures.
• Strong expertise in Incident Management, Problem Management, Event Management, Change Management DR Activities on Mainframe Platform.
• Experience in ticketing tools like Remedy, JSD, etc.

About ApTask:
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .