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Form of workJob Description
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for "Product Support Engineer".
As a Production Support Engineer at our client, you'll be on the front lines supporting their customers with technical implementation, issue investigation, and code changes that support their mission to help all people in need. You'll work closely with the Customer Facing teams to get new customers up and running while troubleshooting issues and develop fixes in support of the Product and Engineering teams. You'll manage key technical projects' features and be a champion for developing necessary internal processes and the documentation of best practices to improve efficiencies. If you are ready to put your technical skills to use in a fast-paced environment where you make an impact with every task, you will fit in well with this team.
Qualifications:
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4+ years of of experience working in a tier 2 technical support role (or related fields)
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Current Python experience (or related skills with the ability to ramp up quickly)
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Excellent written and verbal communication skills
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Strong sense of organization and process-minded approach
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Any database experience (SQL, NoSQL, key/value)
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Familiarity with Jira, Git, and/or Google Cloud Platform
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Experience with a modern JS framework in a real project
Benefits and Job Perks:
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401k & stock options
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Free food and onsite gym at our Austin HQ
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Paid parental leave
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Competitive PTO & 10 paid holidays
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Health, dental, and vision insurance
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Leadership Development Training
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Paid Volunteering Time
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
