Production Coordinator (Donor Recruitment)

GULF COAST REGIONAL BLOOD CENTER

(Located at 9990 Fannin Street, Houston, Texas 77045)

TITLE: Production Coordinator

DEPARTMENT: Donor Recruitment

Join our team of heroes!

Reporting to the Donor Recruitment Operations Manager, this position is responsible for supporting donor and donor group programs to ensure the delivery of positive donor experiences. Acting in a supportive role, the Production Coordinator will ensure departmental commitments are delivered successfully.

JUST FOR YOU:

• Competitive compensation and benefits package.
• Texas Medical Center location with free parking.
• Work-life Balance: Monday to Friday
• Engaging and exciting opportunity to SAVE LIVES.

Tips to thrive in our culture:

• Embody our Core Values of Commitment, Integrity, and Respect
• Work to actively create experiences that inspire others to save lives, each and every day.
• Embrace doing it right, making connections, and creating desired experiences.
• Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

In this role, you’ll:

• Support departmental projects as directed by Donor Recruitment Management. Projects include but are not limited to High School Workshop, Blood Center tours, and CP conferences.
• Support Donor Recruitment operations to enhance internal and external customer service experiences.
• Assist with promotional donor incentives including the distribution and fulfillment of promotional items.
• Reconcile returned incentive items and mail any run-out items to donors promptly to reduce turnaround time for runouts.
• Perform Donor Recruitment Support activities including but not limited to producing, packing, shipping print materials, and answering phones.
• Ensures promotional and educational materials are continuously updated for new, accurate, and relevant content.
• Responsible for tracking and reconciliation of departmental assets and devices.
• Adhere to department guidelines, rules, regulations, and Standard Operating Procedures (SOPs).
• Master comprehensive understanding of Blood Center programs to answer donor questions with all donor groups and provide the necessary information.
• Performs finger pricks for ABO Blood Typing at High School events.
• Act as backup to the Support Team when needed.

We need someone who has:

• Associate degree or certificate from an accredited technical school in a related field; minimum of one year experience in administrative or production support, or equivalent combination of education and experience.

Think you have what it takes to save lives with us? We want to hear from you!

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The Blood Center is an Affirmative Action/Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.