Production Coordinator

PLEASE APPLY HERE: https://docs.google.com/forms/d/e/1FAIpQLScuyfEc3PIi-2t7hzsXNWzDhYcl_p0mR7pQi2MfeY1qtrayKA/viewform

OVERVIEW

HERA Fine Jewelry is seeking a full‐time Production Coordinator. The Production Coordinator plays a crucial role in the daily management of the jewelry production process. Reporting directly to the Senior Production Manager, you will assist in correspondence, order management, quality control checks, and maintaining positive relationships with our network of jewelers and vendors. The Production Coordinator position is vital to ensuring a seamless and exceptional experience for our clients at Hera.

At Hera, we work hard towards supporting our values but we also understand that work is just one part of life and want to support the wholeness of each team member through our living wage commitment and benefit offerings. We are looking for candidates who are excited by our organizational culture, which embraces:

• Commitment in the active work needed to welcome a variety of diverse people and perspectives
• Curiosity and an interest in professional growth
• Openness and transparency, including comfort with giving and receiving constructive feedback
• Creative problem solvers; as a young company, we’re looking for team members who are excited to try new things, adapt, and move forward if something flops.
• Driven, with an internal motivation to succeed; we are not micromanagers, and we look for staff who thrive in an independent environment

MAJOR DUTIES & RESPONSIBILITIES

• Assists in daily management of the production process (ex. email correspondence with clients regarding all aspects of production, order updates, delivery accelerations/delays, etc.)
• Responsible for creating and entering new orders onto the weekly order spreadsheet for each vendor
• Responsible for entering order information into the project management Software (Asana) and updating order completion timelines
• Serves as direct support to Senior Production Manager
• Assist the Production Manager and travel to manufacturers to perform quality control checks on all new pieces and repairs, both from a design and structural perspective
• Communicate with Production Manager any upcoming deadlines and keep manufacturers up to date on deadlines and rush orders
• Maintain positive relationships with Hera’s existing and potential network of jewelers and vendors
• Meet all deadlines associated with development, ranging from pre-production samples, collection pieces, to custom orders
• Assist Production Manager and production team with any time sensitive issues
• Ship out ring sizers within 2 business days of request, with a handwritten note
• Ship out ring orders at least once a week, with a handwritten note and all packaging required
• Send final invoices to custom and bespoke clients, ensuring all costs are paid and accounted for before shipment
• Quality check rings before shipment

WHAT WE’RE LOOKING FOR

• Highly organized, detail-oriented, able to manage multiple priorities, and meet deadlines in a fast-paced environment
• Strong time-management from organization, multi-tasking, and prioritization skills.
• Collaborative, inclusive, and flexible team member
• Detail-oriented with a keen eye for quality and design
• Knowledge in the care required in handling luxury/high value goods
• Resourceful self-starter who gets things done and is excited to learn
• Able to present concepts in a clear and convincing manner to a broad range of audiences, open to receiving constructive feedback and adapting
• Interest in fine jewelry and design
• Strong preference for candidates who have 2-3 years of jewelry production experience

LOCATION

This position is NYC-based. You can live anywhere within commuting distance, but need to be able to travel to the Greenpoint showroom, FedEx, and varying manufacturers in different boroughs on a regular basis.

COMPENSATION

This is a full-timenon-exempt/hourly position. Wages are $32/hr.

Benefits include health and dental insurance covered at 85% by the company, employer-matched 401K plan, paid vacation and sick days (18 vacation, 10 paid sick, and paid holidays off for full time employees), and a transparent, friendly and supportive working environment.

TO APPLY

To be considered for the position, please use this form to upload all the items below in PDF format: https://docs.google.com/forms/d/e/1FAIpQLScuyfEc3PIi-2t7hzsXNWzDhYcl_p0mR7pQi2MfeY1qtrayKA/viewform

• Resume no longer than (1) page
• Cover letter

Incomplete submissions will not be considered, nor will submissions sent via email, post mail, or fax. If you're looking for a way to merge PDFs, iLovePDF is a free browser based option.

We receive many applications for each job and cannot respond to questions about the position unless you are requesting accommodations for the process. If you are requesting accommodations, please email hola@herafinejewelry.com.

OUR COMMITMENT

Hera Fine Jewelry is an equal opportunity employer that values diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

POSTING DATE

March 18, 2024. Deadline for submissions is Monday April 1st, 2024 at 11:59 PM Eastern Time.

Job Type: Full-time

Pay: $32.00 per hour

Work Location: Hybrid remote in Brooklyn, NY 11222