AddressWhy USAA?
Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Product Development Manager for our Auto Modernization Team, you will support the development of new products into target strategic markets. Provides support for product line initiatives related to Product Development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
- Participates in the development of digital first products supporting the needs and risks of USAA Members.
- Supports efforts to develop and launch new innovative product offerings as well as auxiliary/improved features/services for existing products.
- Advises others in the launch of new products and in the evaluation and decision to buy/build or partner.
- Generates creative product and coverage solutions for member needs to ensure a multifaceted Product Development pipeline exists.
- Responsible for maintaining knowledge of business and underwriting performance for products in scope (e.g., trends, results, etc.).
- Analyzes internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
- Conducts analysis of key data to support ongoing monitoring, maintenance and underwriting of existing “new in market” products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms.
- Develops and communicates the new product value proposition for product improvements/features.
- Guides Member Contact teams on how to optimally use sales guides and provides education on new products and services, including new offerings and improvements to existing features.
- Analyzes and evaluates new product performance metrics to recommend offering change, if necessary, prior to full launch.
- Coordinates with relevant control partners (to include Leal, Compliance, and Risk Management) to ensure product offerings are crafted and implemented in compliance with all applicable laws and regulations.
- Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 6 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services, or relevant military experience.
- Experience conducting research, compiling, and analyzing data, and identifying trends that have supported product decisions.
- Demonstrated experience in developing, deploying, and supporting product and/or integrated suite of products.
- Knowledge and understanding of Product Development Life Cycle (PDLC).
What sets you apart:
- Technical P&C product knowledge, specifically Auto, Homeowners, Renters, etc.
- Experience mining and analyzing P&C data for Auto, Homeowners, Renters, etc.
- Experience with data analysis/visualization tools such as SAS, SQL, Snowflake and Tableau.
- Experience developing and implementing P&C product enhancements.
- Ability to document and articulate business intent – to effectively translate from product design to technical solution.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160.00 - $189,530.00.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
