Pro Shop Assistant/Outside Service/Marshall

Job description

Pro Shop Assistant/ Outside Service/ Marshall
Mission Lakes Country Club in Desert Hot Springs, CA, is excited to announce the exceptional career opportunity of Assistant Golf Professional. Qualified candidates will thrive in a hospitality environment and focus on providing superior service.

Overview

The Pro Shop Assistant/ Outside Service/ Marshall assists the Head Professional in all aspects of course management, including pro-shop operations, tournament scheduling and completion, customer service, scheduling tee times, starter, marshaling, outside service duties, merchandising, and receiving the merchandise. This position assists the Head Golf Professional in all aspects of course operations. The assignment term is full-time and includes evenings, holidays, and weekends. This position is three days in the golf shop and two days as outside service. Some weeks might change according to tournaments and scheduling.

Essential Responsibilities

Key Responsibilities of the Pro Shop Assistant/ Outside Service/ Marshall:

1. Assists in administering all point of sales application revisions and needs as they apply to green fee sales, merchandise sales, and member/guest billing.

2. Coordinates all policy and procedure revisions, updates, and implementation with Accounting Departments.

3. Reconcile daily tee sheets, perform check-in, and receive payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or underpayment. Tracks all force posts and no-show charges as applicable.

4. Promotes all club golf activities.

5. Maintains a clean, orderly, and well-stocked golf shop—Assists retail buyers with procurement and merchandise and shop assistants with merchandising and sales.

6. Helps the Assistant Golf Professionals will all tournament operations.

7. Monitors all members’ scores and reports handicaps to USGA and bill members.
8. Follows established opening and closing procedures.
9. Assists with associate training.
10. Incorporates safe work practices in job performance.
11. Performs other duties as required.
12. Interprets and enforces club policies, rules, and regulations.
13. Attends staff and other applicable meetings.

14. Some outside service and marshaling shifts.
15. Assist HP with merchandise inventory and control.
16. Assist with daily close procedures and End of Month procedures.
17. Maintains records relating to the player and guest rounds and other statistics.
18. Assists in developing short- and long-range plans to improve the club facilities and courses.

19. Interacts with the food and beverage director about food and beverage event needs.
20. Assist with an overall safety program that conforms to Mission Lakes Country Club and all OSHA standards.

Minimum Qualification for the Assistant Golf Professional:

• High School Graduate

· Hospitality experience

Other Qualifications:

• Golf Tournament software knowledge (Golf Genius)
• Jonas POS software knowledge
• Tee-time management software knowledge (Chelsea)

Upon hire, we do require a drug screen and background check.

Benefits

Eligible for health, vision, dental, 401K, vacation, PTO after 90 days of employment
Salary: $17-$19 Per hour, depending on experience.

Tips from members and guests.

One meal a day while scheduled

Merchandise discounts

Job Type: Full time

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person