Practice Manager - Veterinary Urgent Care

Working in an Urgent Care environment is as exhilarating as running a million miles an hour with sand between your paws. PetMedic Urgent Care Vet Clinic is looking to add a compassionate and skilled Practice Manager to our team. Our brand-new clinic will be opening in August 2024!

At PetMedic, you can help shape the exciting new world of Veterinary Urgent Care. Our fast-paced environment means you’ll do something different every day, but with more regularity and stability than an emergency setting. It’s like hitting the sweet spot with a tail-thumping belly rub that never ends – and that’s just the beginning. As part of our team, you’ll work with the latest technology, stay ahead using educational training, and partner with experienced doctors to deliver the highest quality of care to the pet patients we all love.

Practice Manager
PetMedic in Albany, NY
$70,000-$85,000 base salary (based on experience)

WHAT YOU’LL DO

Clinic Management – 75%

• Nurture a clinic environment that builds morale and follows the values of Love, Respect and Fun
• Work together as a team with Managing Doctor and Regional Operations Director to promote and develop collaborative patient care, client service, and financial/medical goals
• Hire staff with appropriate references. Manage salary reviews, and staff performance
• Coach and train staff, while providing a career path
• Schedule for maximum coverage and meeting payroll targets
• Resolve client non-medical complaints
• Administrative duties such as payroll submission, accounts payable/receivable and work with management to understand financial statements and other financial data to find ways to improve revenues, reduce COGS/COS and increase EBITDA
• Monitor the cost of purchasing so the practice operations within budget. Update inventory and costs as shipments are received
• Ensure facilities are operational, working with facilities manager as needed
• Available during off-hours and by phone to assist with problem-solving. Flexible with personal schedule to allow for rotating nights/weekends as needed

Referral Management – 25%

• Build relationships with referring veterinarians by scheduling regular meetings with the Medical Director. You should be on the road, in the local area, 1-2 days a week
• Plan and conduct regular CE meetings with referring hospitals
• Collaborate with PetMedic marketing team to create collateral for referring hospitals
• Work to ensure all rDVM communications are timely and accurate
• Attend local pet community events and build relationships with local businesses

BENEFITS

We’re passionate about helping you reach your greatest pet-ential – both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world’s longest belly rub and ear massage combined:

• Great pay with competitive medical, dental, and vision insurance coverage
• 401K with 100% company match of up to 3%, and a 50% match for the 4thand 5th%
• Generous paid time off to help you achieve your purr-fect balance
• Employee Ruff-erral Program
• Company-paid life insurance, AD&D, and short-term disability (long-term disability available)
• Accident and critical illness insurance
• Bonding leave enhanced maternity benefit
• Flexible Spending Account (FSA) and Health Saving Account (HSA)
• Continuing education yearly allowance for skills development
• Certification fees reimbursement (eligible employees only)
• Commuter benefits, uniform allowance, and Employee Assistance Program (EAP)
• Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
• Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing

Plus, special benefits to utilize for your own pet

• Pet Care: Discounts on veterinary services and products
• Pet Diagnostics: Discounts on reference lab testing
• Pet Food: Discounts on Purina pet foods

REQUIREMENTS

• Previous experience as a supervisor in a veterinary facility required
• Must be friendly, outgoing, “people-oriented”
• Excellent communications skills, both written and oral
• Telephone and computer skills
• Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities
• Intermediate math skills
• Must be able to interact with all levels of staffing in a professional manner
• Financial, Inventory/COGS and COS management
• Background in managing service-oriented operations
• Ability to take information obtained from clients, staff and other sources, discern that which is credible and assess the clinic and its operation objectively

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we partner with our professionals to design a more efficient layout for our clinics. That’s just one way we’re hyper-focused on supporting our people, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as rewarding as a double decker bacon biscuit with peanut butter on top.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.