KEY ACCOUNTABILITIES:
- Advises Division Management and Division HR on discipline and policy interpretation regarding all actions affecting pay, demotions, disciplinary transfers, last and final warnings and other related actions for hourly associates.
- Serves as communications link with the company and the unions by coordinating and participating in grievance meetings and by responding to information requests.
- Conducts research and prepares required analysis, reports, and documentation for grievance meetings, information requests, general communication issues with unions.
- Responds to associate complaints that can be resolved within company policy, procedures and union contracts.
- Works with management and associates to implement ADA and other legally required accommodations and facilitate associate placement.
- Responds to leave of absence issues, conducting research and determining best course of action within guidelines.
- Coordinates investigations of grievances, EEO (sexual harassment, unlawful discrimination), wage & hour, hotline (associate relations) and evaluates Loss Prevention’s investigative report and resolves or makes recommendation to management and HR/LR Leads.
- Documents associate relations activities ensuring that files are accurate and that a history exists and is kept up-to-date as well as creating and maintaining all related documentation.
- Prepares accrual memos regarding anticipated retroactive wage and benefit payments.
- Provides assistance in contract negotiation by conducting research, compiling information and documentation, and providing advice and insight on trends to be addressed with union.
- Develops resolution on associate relations issues within company policy and/or union contract referring as needed to Labor Relations for grievances, lawsuits, charges, contract interpretation, employment law analysis, and discipline up to salaried exempt and office hourly, and to Human Resources in situations when policy questions are not contractual in nature, and for recommended training, performance management, comp administration, discipline for salaried exempt & office (DM & above).
- Assist with Compensation Review (including bonus review), postings and selection processes and procedures, Performance Reviews.
- Assists with union avoidance work by conducting research and preparing documentation. Refers issues to Shared Services as appropriate for handling (payroll, benefits, compensation, or HR records).
PEOPLE RESPONSIBILITIES:
Direct :
No direct supervisory responsibilities
KNOWLEDGE AND EXPERIENCE:
Education Level:
College degree or equivalent work experience.Experience Level:
- 8 plus years of HR/LR related experience where a comprehensive understanding of the concepts, practices, and procedures have been developed. 10 plus years of business related experience.
Skills and Experiences:
- Excellent organization and interpersonal skills.
- Excellent negotiation and facilitation skills to speak effectively and persuasively on issues and lead focus groups.
- Strong mediation skills.
- Strong written and verbal communication skills.
- Ability to independently conduct research and prepare materials for presentations. Under minimal supervision applies a broad knowledge to respond to the difficult HR/LR issues .
- TRAVEL REQUIREMENTS: Travel varies by area.
PHYSICAL ENVIRONMENT:
- Most work is performed in a temperature-controlled office environment.
- Incumbent may sit for long periods of time at desk or computer terminal.
- Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday.
- Incumbent could spend a majority of time traveling throughout the Division visiting retail units, attending hearings and arbitration, etc. Must have own transportation and be available for overnight travel.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
An Equal Opportunity Employer