Job Description
Hourly, On-Scale Service Assistant positions
$18.50/hr - $28.20/hr, Hourly Extra Check eligible after meeting paid hours requirement
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Essential Functions
• Answers phones and provides prompt and courteous customer service. Tracks packages, places orders, and refers calls to pharmacist when appropriate. Places calls to resolve problem orders. Preserves customer confidentiality.
• May retrieve and sort prescriptions from fax machine and mail.
• May be called upon to create invoices based on PHARMASSIST system, receive checks and enter transactions in M.O.E. and Quickbooks. May send transactions to Costco Corporate and other locations as needed.
• Enters and updates credit card information.
• Cleans department by sweeping, mopping, spraying, wiping and dusting. Empties trash.
• Stocks office supplies. Retrieves files as needed from storage.
• Follows safety and security procedures including securing department by appropriately storing or disposing of confidential documents.
Ability to operate vehicles, equipment or machinery
• Computer, phone, fax, printer, stamp, computerized order/inventory system, manual pallet jack (supply room).
Non-Essential Functions
• Assists in other areas of department or company as necessary.
Assist customers by answering phones, emails, providing price quotes, phoning/faxing prescribers for prescription information.
Availability to work hours of operation 7:00AM to 7:30PM Monday through Friday. Occasional Saturday 8:00AM to 4:30PM
If hired, you will be required to provide proof of authorization to work in the United States.
Applications must be submitted through the Costco.com/jobs site.
Use the following link to apply: https://www.costco.com/jobs.html
employees in the warehouse club industry, and we are committed to providing them
with rewarding challenges and ample opportunities for personal and career growth.
We pledge to provide our employees with:
• Competitive wages
• Great benefits
• A safe and healthy work environment
• Challenging and fun work
• Career opportunities
• An atmosphere free from harassment, discrimination, and retaliation
• An Open Door Policy that allows access to ascending levels of
management to resolve issues
• Opportunities to give back to their communities through volunteerism
and fund-raising