Payroll Client Service Representative (Csr)

We are seeking a Payroll Client Service Representative (CSR) to join our team! You will be responsible for helping customers by providing product and service information, resolving technical issues, and processing payrolls.
Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Process Payroll/Data Entry

​Qualifications:

• Previous experience in customer service, payroll, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills