Payment Specialist

JOB TITLE: Payment Specialist

DEPARTMENT: Finance

REPORTS TO: Director of Billing and Collections

FLSA STATUS: Exempt

JOB TYPE: Full Time

LOCATION: Gainesville, FL

COMPENSATION: $50K-$55K

SUMMARY OF POSITION

Billing our customers flawlessly and collecting payments timely is the goal. The Payment Specialist is responsible for accurate application of payments and bank reporting key to cash management. This is a cross-functional office team member within the department, who is cross-trained to aid others in Accounts Receivable.

ESSENTIAL RESPONSIBILITIES

•Process and post payments in the accounting system to customer accounts and daily reporting of all receipts

•Reconcile and keep an updated record of the deposit account

•Process special payments like class wallet, credit cards, spiffs, freight claims, chargebacks, and special events

•Assist with special invoicing needs

•Perform tracking for prepays and chargebacks

•Process credit card fee accruals

•Process bank reporting: Daily Collateral reports and Ineligibles reports

•Update checkbook

•Verify and release (post) invoices to our accounting system

•Perform Contract Fee accrual reconciliations

•Process new vendor registrations

•Perform payment resolution and problem-solving tasks on a regular basis

•Processing of the un-booked sales report (UBR)

•Daily team collaboration with internal and external customers

•May participate in collateral and financial statement audits

•Cross functional training and assistance as needed

Requirements

QUALIFICATIONS & SKILLS

•An associate degree from a college or university with a major in accounting or comparable training and/or experience

•Knowledge of bookkeeping principles, methods, and practices

•Must be proficient with Microsoft Office software including Excel, Word, and Outlook

•Previous payment processing/billing and/or collections experience; high volume performance preferred

•Requires strong analytical/critical thinking skills

•Ability to prepare clear and concise reports

•Ability to work under pressure while maintaining a high quality of work

•Ability to work independently

•Possess strong time-management skills and the ability to appropriately prioritize

•Ability to manage a variety of activities and functions simultaneously

•Requires strong customer service skills with the ability to promptly respond to requests and effectively manage difficult situations in a professional manner

•Keen eye for detail

•Excellent written and verbal communication skills

•Interpersonal skills

•Teamwork and collaboration skills

•Dependable, punctual, and maintains strong work ethic

•Requires reliable transportation

NOTE: All Meteor new hires are expected to attend an in-person cultural orientation which requires travel to our home office in Gainesville, FL. Employees may also be required to travel and attend annual company meetings and events. All business-related travel expenses will be paid for by Meteor per our company travel and expense policy.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.